| Line 86: |
Line 86: |
| | <br><br> | | <br><br> |
| | :'''''You may also need:''''' | | :'''''You may also need:''''' |
| | + | *[[How_to_set_my_availability#I_have_both_schedules_for_services_and_for_providers|Schedules relations]] |
| | *[[Events_(services_on_particular_dates)|How to set service as one-time event]] | | *[[Events_(services_on_particular_dates)|How to set service as one-time event]] |
| | *[[Service_Categories_custom_feature|How to group my services in categories]] | | *[[Service_Categories_custom_feature|How to group my services in categories]] |
| Line 175: |
Line 176: |
| | <br><br> | | <br><br> |
| | :'''You may also need:''''' | | :'''You may also need:''''' |
| | + | *[[How_to_set_my_availability#I_have_both_schedules_for_services_and_for_providers|Schedules relations]] |
| | *[[Calendar_Sync_custom_feature|How to sync provider’s bookings with Google or Outlook calendar]] | | *[[Calendar_Sync_custom_feature|How to sync provider’s bookings with Google or Outlook calendar]] |
| | *[[Multiple_Locations_custom_feature|How to add different working locations]] | | *[[Multiple_Locations_custom_feature|How to add different working locations]] |
| Line 180: |
Line 182: |
| | *[[Flexible_Notifications_custom_feature|How to set specific notifications per provider]] | | *[[Flexible_Notifications_custom_feature|How to set specific notifications per provider]] |
| | *[[Book_Soon_Notification_System_custom_feature|Add reminders to book again]] | | *[[Book_Soon_Notification_System_custom_feature|Add reminders to book again]] |
| − | <br><br>
| |
| − | ==Other service and provider related settings==
| |
| − | <br><br>
| |
| − | ===I have both schedules for services and for providers===
| |
| − | <br><br>
| |
| − | If you have both schedules for services and for providers, then only intersection of available time for service and for provider will be available for booking. <br>For example, service is available 9-12, provider is available 11-17, then only time 11-12 will be available for booking because earlier provider is not working and no one can perform the service and later the service is not available.
| |
| − | <br><br>
| |
| − | [[Adding_services,_providers_and_availability(new_interface)#How_to_set_specific_schedule_for_service | See instructions how to create schedules for services]]<br>
| |
| − | [[Adding_services,_providers_and_availability(new_interface)#How_to_set_schedule_for_provider | See instructions how to create schedules for providers]]
| |
| − | <br><br>
| |
| − | '''Please note!''' Providers'/Services' working hours should be within opening hours of the company! If you can't open specific times for provider/service, please open those times for the company first and then for provider/service.
| |
| − | <br><br>
| |
| − | ===Opening hours vs special days===
| |
| − | <br>
| |
| − | There are 2 types of time settings:
| |
| − | <br><br>
| |
| − | '''Opening hours'''
| |
| − | <br>
| |
| − | It is a regular schedule you have on a weekly basis. If you are the only provider, you can set it in Time Settings // Company opening hours. If you have several providers, you can set their regular schedule in Manage//Service Providers, choose the necessary provider on the left and switch to “Service provider schedule” tab or in Time settings // Provider schedule. For example, if you work Monday-Friday 9a.m - 5p.m you simply set schedule for those dates by moving the sliders or clicking on the corresponding slots(if you are using the advanced view). To make the day of the week working/off use the switcher near the corresponding weekday name.
| |
| − | <br><br>
| |
| − | <nomobile>[[File:Company week schedule.png | center]]</nomobile>
| |
| − | <mobileonly>[[File:M company weekly schedule.png | center]]</mobileonly>
| |
| − | <br><br>
| |
| − |
| |
| − | '''Special days'''
| |
| − | <br>
| |
| − | Contrary to Opening hours, which is regular schedule, Special Days is the schedule by date. If you do not have regular schedule or plan one-time event, you can use Special days to open/close only specific dates. To set specific schedule for company (Time settings // Company special days) or provider (Manage//Service Providers, choose necessary provider on the left and switch to “Service provider schedule” tab//Show advanced settings//Special days or go to Time settings // Provider schedule//Special days) click on the date and insert the schedule you need or make it a day off. This feature can be used if you plan to open in a month, for example, and want to prevent bookings until then (make all days off before the opening date) or to insert national holidays in your schedule. Special days of the company are highlighted with yellow, providers' and services’ special days are highlighted with red.
| |
| − | <br><br>
| |
| − | <nomobile>[[File:Special days view.png | center]]</nomobile>
| |
| − | <mobileonly>[[File:M company special days.png | center]]</mobileonly>
| |
| − | <br><br>
| |
| − | '''Please note!''' Providers'/Services' working hours should be within opening hours of the company! If you can't open specific times for provider/service, please open those times for the company first and then for provider/service.
| |
| | <br><br> | | <br><br> |
