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| + | <br><br> |
| + | :'''Video tutorial available ''[https://www.youtube.com/watch?v=s5PxQAtHZmU here]''''' |
| + | |
| <br><br> | | <br><br> |
| =How to enable/disable notifications and adjust your templates= | | =How to enable/disable notifications and adjust your templates= |
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| Go to Settings//General Settings//Email and SMS settings and check/uncheck the corresponding boxes to send/not send notifications. You can change the texts of notifications to better suit your needs by clicking "edit template", making changes and saving system settings. | | Go to Settings//General Settings//Email and SMS settings and check/uncheck the corresponding boxes to send/not send notifications. You can change the texts of notifications to better suit your needs by clicking "edit template", making changes and saving system settings. |
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− | <nomobile>[[File:Notifications settings path.png | center]]</nomobile> | + | <nomobile>[[File:Email and sms settinngs path v3.png | center]]</nomobile> |
| <mobileonly>[[File:M email and sms settings path.png | center]]</mobileonly> | | <mobileonly>[[File:M email and sms settings path.png | center]]</mobileonly> |
| <br><br> | | <br><br> |
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| :4. [[Custom_Features#SMTP | SMTP]] custom feature is not set correctly. | | :4. [[Custom_Features#SMTP | SMTP]] custom feature is not set correctly. |
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− | :5. If sms are not coming, check your sms balance. | + | :5. If sms are not coming, check your sms balance in Plans&Prices//Subscriptions at the bottom of the page. |
| <br><br> | | <br><br> |
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| :1. Please check if you have [[Custom_Features#Multiple_Bookings| '''Multiple Bookings''']] or [[Custom_Features#Group_Bookings| '''Group Bookings''']] Custom Feature enabled. These Custom Features have their own templates. | | :1. Please check if you have [[Custom_Features#Multiple_Bookings| '''Multiple Bookings''']] or [[Custom_Features#Group_Bookings| '''Group Bookings''']] Custom Feature enabled. These Custom Features have their own templates. |
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− | :'''Multiple bookings template''' (Custom Features//Settings of Multiple bookings Custom Feature) | + | :'''Multiple bookings template''' (Custom Features//Multiple bookings//Settings) |
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| <nomobile>[[File:Multiple bookings settings.png | center]]</nomobile> | | <nomobile>[[File:Multiple bookings settings.png | center]]</nomobile> |
| <mobileonly>[[File:M multiple bookings templates.png | center]]</mobileonly> | | <mobileonly>[[File:M multiple bookings templates.png | center]]</mobileonly> |
| <br><br> | | <br><br> |
− | :'''Group bookings template''' (Custom Features//Settings of Group bookings Custom Feature) | + | :'''Group bookings template''' (Custom Features//Group bookings//Settings) |
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| <nomobile>[[File: Group bookings settings.png | center]]</nomobile> | | <nomobile>[[File: Group bookings settings.png | center]]</nomobile> |
| <mobileonly>[[File:M group bookinngs templates.png | center]]</mobileonly> | | <mobileonly>[[File:M group bookinngs templates.png | center]]</mobileonly> |
| <br><br> | | <br><br> |
− | :2. Check if you have Time Zone settings on, in this case client may have selected wrong time zone and received notification in wrong time zone too. | + | :2. Check if you have Time Zone settings on in Settings//General settings//Configuration, in this case client may have selected wrong time zone and received notification in wrong time zone too. |
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| <nomobile>[[File: Timezone settings.png | center ]]</nomobile> | | <nomobile>[[File: Timezone settings.png | center ]]</nomobile> |