Changes

From SimplyBook.me
no edit summary
Line 5: Line 5:  
Go to Settings//General Settings//Email and SMS settings and check/uncheck the corresponding boxes to send/not send notifications. You can change the texts of notifications to better suit your needs by clicking "edit template", making changes and saving system settings.
 
Go to Settings//General Settings//Email and SMS settings and check/uncheck the corresponding boxes to send/not send notifications. You can change the texts of notifications to better suit your needs by clicking "edit template", making changes and saving system settings.
   −
[[File:Notifications settings path.png | center]]
+
<nomobile>[[File:Notifications settings path.png | center]]</nomobile>
 
+
<mobileonly>[[File:M email and sms settings path.png | center]]</mobileonly>
 
+
<br><br>
[[File:Notifications on-off.png | center]]
+
<nomobile>[[File:Notifications on-off.png | center]]</nomobile>
 +
<mobileonly>[[File:M notifications on and off.png | center]]</mobileonly>
 
<br><br>
 
<br><br>
 
=How to disable Feedbacks=
 
=How to disable Feedbacks=
You can view all your reviews in the Review tab in left-side menu, delete or reply to them. If you wish to remove the option to leave a review and do not send feedback request in Settings // Email and SMS settings // Settings for e-mail and SMS notifications // set "Number of days until feedback request is sent to client" to Disable.<br/>
+
You can view all your reviews in the Reports//Reviews tab in left-side menu, delete or reply to them. If you wish to remove the option to leave a review and do not send feedback request in Settings // Email and SMS settings // Settings for e-mail and SMS notifications // set "Number of days until feedback request is sent to client" to Disable.<br/>
[[File: Disable feedback requests.png | center]]
+
<nomobile>[[File:Disable feedback v3.png | center]]</nomobile>
 +
<mobileonly>[[File:M disable feedback v3.png | center]]</mobileonly>
 
<br><br>
 
<br><br>
 
=What are variables=
 
=What are variables=
   −
Variables are elements that can be inserted in email and sms templates (Settings//General Settings//Email and SMS settings). These variables will denote the chosen item after the booking is made. For example you have 2 providers: Mary and John. In email template you insert text "You have booked a service with [provider]". If client chose on the booking page provider Mary, they would receive the following text "You have booked a service with Mary", if they chose John, they would receive the text "You have booked a service with John."
+
Variables are elements that can be inserted in email and sms templates (Settings//General Settings//Email and SMS settings). These variables will denote the chosen item after the booking is made. For example you have 2 providers: Mary and John. In email template you insert text "You have booked a service with [provider]". If the client chose on the booking page provider Mary, they would receive the following text "You have booked a service with Mary", if they chose John, they would receive the text "You have booked a service with John."
 
<br><br>
 
<br><br>
 
=iCals and how to use them=
 
=iCals and how to use them=
Line 22: Line 24:  
In Settings//General Settings//Email and SMS settings you can check the box "Attach iCal to e-mails" and then emails will contain file of .isc format. After clicking that file, it will open in one of your calendars (Google calendar, iCalendar,etc)
 
In Settings//General Settings//Email and SMS settings you can check the box "Attach iCal to e-mails" and then emails will contain file of .isc format. After clicking that file, it will open in one of your calendars (Google calendar, iCalendar,etc)
   −
[[File: Enable icals.png | center]]
+
<nomobile>[[File: Enable icals.png | center]]</nomobile>
 +
<mobileonly>[[File:M attach icals to emails.png | center]]</mobileonly>
 
<br><br>
 
<br><br>
:'''Please note''', that iCal files do not have set timezone so the time in that file will be displayed according to the IP address settings.
+
:'''Please note''', that iCal files do not have set timezone so the time in that file will be displayed according to the IP address/device settings.
 
<br><br>
 
<br><br>
 
=Clients/Providers do not receive notifications=
 
=Clients/Providers do not receive notifications=
Line 46: Line 49:  
:'''Multiple bookings template''' (Custom Features//Settings of Multiple bookings Custom Feature)
 
:'''Multiple bookings template''' (Custom Features//Settings of Multiple bookings Custom Feature)
   −
[[File:Multiple bookings settings.png | center]]
+
<nomobile>[[File:Multiple bookings settings.png | center]]</nomobile>
 +
<mobileonly>[[File:M multiple bookings templates.png | center]]</mobileonly>
 
<br><br>
 
<br><br>
 
:'''Group bookings template''' (Custom Features//Settings of Group bookings Custom Feature)
 
:'''Group bookings template''' (Custom Features//Settings of Group bookings Custom Feature)
   −
 
+
<nomobile>[[File: Group bookings settings.png | center]]</nomobile>
[[File: Group bookings settings.png | center]]
+
<mobileonly>[[File:M group bookinngs templates.png | center]]</mobileonly>
 
<br><br>
 
<br><br>
 
:2. Check if you have Time Zone settings on, in this case client may have selected wrong time zone and received notification in wrong time zone too.  
 
:2. Check if you have Time Zone settings on, in this case client may have selected wrong time zone and received notification in wrong time zone too.  
   −
[[File: Timezone settings.png | center ]]
+
<nomobile>[[File: Timezone settings.png | center ]]</nomobile>
 +
<mobileonly>[[File:M client timezone settings.png | center]]</mobileonly>
 
<br><br>
 
<br><br>
 
=Email whitelisting instructions=
 
=Email whitelisting instructions=