How can I add booking functionality to my Facebook fan page?
- You can add SimplyBook functionality to Facebook fan page in Settings//Bookings on Webpage or Facebook//Facebook booking widget//Save settings and connect facebook page// choose the page to attach Simplybook to.
Facebook widget is not visible from mobiles
- Unfortunately, Facebook does not show third-party apps from mobiles. Your clients need to access desktop version to book from Facebook.
I attached Facebook app but cannot find it
It may be in the tab "More" in the menu of the page under photo. You can also press More//Manage tabs and move simplybook to another main bar to make it more visible for clients.
Simplybook app is listed in "More" tab on my Facebook fan page, can I move it to make it more noticeable?
On your Facebook fan page you can press More//Manage tabs and move simplybook to another place to make it more noticeable for clients.
How to remove Facebook widget from my Facebook page?
On your Facebook fan page go to Settings (upper bar)//Apps//Added apps//press "x" near Simplybook app to delete it.
Can I change the title of the tab on my Facebook fan page from "Simplybook.me appointments" to something else?
Yes, on your Facebook fan page go to Settings (upper bar)//Apps//Added apps//Simplybook//edit settings//change name.
I cannot change the email when book from Facebook
- When you use Facebook widget, the system perceives a customer as Facebook user and uses his/her data to fill in the details. Thus, by default it uses email under which Facebook is registered. Unfortunately, it is not in our competency to change this, you can try contacting Facebook support to clarify this issue.