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My SimplyBook.me subscription and how to renew (view source)

Revision as of 16:00, 14 December 2023

1,868 bytes added ,  5 months ago
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Admin moved page My subscription and how to renew to My SimplyBook.me subscription and how to renew: search
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:1. Dashboard, Your current tariff section
 
:1. Dashboard, Your current tariff section
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[[File:Plan info on dashboard.png| center]]
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[[File:Plan info on dashboard.png| center|link=https://help.simplybook.me/images/a/aa/Plan_info_on_dashboard.png]]
 
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:2. Plans&Prices//Subscriptions under Prices table
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:2. Plans&Prices//Subscriptions above Subscriptions table
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[[File:Plan info on plans and prices.png | center]]
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[[File:Subscription details path redesigned.png|1200px|center|link=https://help.simplybook.me/images/8/89/Subscription_details_path_redesigned.png]]
 
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:3. On Welcome page, on the right side.
 
:3. On Welcome page, on the right side.
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[[File:Plan check3.png |center]]
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[[File:Subscription details on welcome upd.png|1200px|center|link=https://help.simplybook.me/images/2/22/Subscription_details_on_welcome_upd.png]]
 
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==How to renew subscription==
 
==How to renew subscription==
 
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In Plans&Prices // Subscriptions section choose the package you need and press "Buy" under it. <br/>
 
In Plans&Prices // Subscriptions section choose the package you need and press "Buy" under it. <br/>
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[[File:Select subscription.png| center]]
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[[File:Buy subscription path redesigned.png|1200px| center|link=https://help.simplybook.me/images/d/d9/Buy_subscription_path_redesigned.png]]
 
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There are 3 payment options to pay for your subscription:<br/>
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There are several payment gateways to pay for your subscription depending on the selected currency:<br/>
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[[File:Confirm subscription payment.png | center ]]<br/>
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[[File:Billing details page redesigned.png|1200px| center|link=https://help.simplybook.me/images/c/c2/Billing_details_page_redesigned.png ]]<br/>
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*'''Credit Card''' via SafeCharge system<br><br>
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*'''Credit Card''' via SafeCharge or Stripe systems<br><br>
    
*'''Wire transfer''' to account:<br><br>
 
*'''Wire transfer''' to account:<br><br>
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<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!''' Subscription payments made for your SimplyBook.me account via SafeCharge, Stripe (or PayPal if you have difficulties with Safecharge system) are set as recurring and will automatically renew based on the selected subscription period.</span><br>
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<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">You can cancel recurring payment at any time in Plans & Prices -> Payments history -> Recurring payment profiles.</span>
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When you select to pay with your bank card (via SafeCharge, Stripe systems or PayPal) your payment method gets saved in Plans & Prices -> Payments history -> Payment methods<br>
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and you will be able to use these saved methods for the future purchases of subscriptions and/or additional items so that you will not need to remember the credentials each time you need to add something to your system.
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[[File:Use saved payment method redesigned.png|1200px|center|link=https://help.simplybook.me/images/8/80/Use_saved_payment_method_redesigned.png]]
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You can always disable the methods that were previously saved in Plans & Prices -> Subscriptions -> Payment methods.
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[[File:Saved payment methods path.png|1200px|center|link=https://help.simplybook.me/images/3/3a/Saved_payment_methods_path.png]]
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[[File:Saved payment methods disable path.png|1200px|center|link=https://help.simplybook.me/images/c/c6/Saved_payment_methods_disable_path.png]]
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==How to change payment method==
 
==How to change payment method==
 
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You may like recurring payments for your subscription as they are very convenient allowing you to simply receive bookings without worries about payment date - everything is done by the system automatically!<br>
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It may happen that you need to change either your credit card details or switch between payment options.<br><br>
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You just check the box "auto renew my subscription" while making first subscription purchase.
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[[File:Autorenew subscription checkbox.png | center]]
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But it may happen that you need to change either your credit card details or switch between payment options.<br><br>
   
Here are few simple steps to take:
 
Here are few simple steps to take:
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:1. Go to Plans&Prices//Subscriptions//Payments history section of your admin interface and scroll it to the bottom.
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:1. Go to Plans & Prices -> Payments history section of your admin interface and scroll it to the bottom.
 
:Click on "Cancel recurring" in "Recurring payment profiles" section.
 
:Click on "Cancel recurring" in "Recurring payment profiles" section.
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[[File:Payment history recurring1.png | center]]
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[[File:Cancel recurring payment redesigned.png|1200px | center|link=https://help.simplybook.me/images/2/2e/Cancel_recurring_payment_redesigned.png]]
 
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:2. And now you can make new payment for the desired plan by clicking on "Buy" under the corresponding option.
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:2. And now you can make new payment for the desired plan by clicking on "Buy" under the corresponding option in the "Subscriptions" tab.
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[[File:Select subscription.png | center]]
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[[File:Buy subscription path redesigned.png|1200px| center|link=https://help.simplybook.me/images/d/d9/Buy_subscription_path_redesigned.png]]
 
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