Adding services, providers and availability

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Adding Services

In Manage//Services press "Add service".

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Insert the name of your service, set duration and write service description. You can also upload picture of a service and activate prices to accept payments online.


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Adding Providers

In Manage//Providers press "add service provider".


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Insert the name of your service provider, set number of client he/she can serve at a time and write service provider description. You can also upload picture and set specific working hours for that provider.

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Setting Availability

I am alone and perform only 1 service

In this case you can set your availability in Time settings//Company opening hours (for regular weekly schedule) and in Time settings//Company special days (for specific date schedule). Click on the slots to make them available (green) or unavailable (grey).

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I have schedules for services


For all new companies

In Manage//Services clock icon near each service will appear. Click that clock icon to set regular schedules for services (Weekly schedule) or schedules for some specific dates (Special days tab).

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For older companies

1. Enable schedules for services in Settings//Configuration//

Switch on service schedule1.png


Hide special times settings for services//No//Save settings.


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2. In Manage//Services clock icon near each service will appear. Click that clock icon to set regular schedules for services (Weekly schedule) or schedules for some specific dates (Special days tab).

Clock icon on service.png



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I have schedules for providers

You can set regular schedule for providers in Time settings // Provider schedule. For example, if you work Monday-Friday 9a.m - 5p.m you simply set schedule for those dates by clicking on the corresponding slots to make them available (green)/not available (grey). To make day of the week working/off press "Make working day"/ "Make day off" above the day of the week.

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You can set schedule for some specific date for providers in Time settings // Provider special days. For example, if you work differently on certain date or have day off, you can click on the date and set schedule by clicking on the corresponding slots to make them available (green)/not available (grey).

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To make some date working/offday, click on the date and press "Make working day"/ "Make day off" above the schedule that appears in pop-up. If you need to remove specail day settings for some date, click on the date and press red button "clear special day".


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I have both schedules for services and for providers

If you have both schedules for services and for providers, then only intersection of available time for service and for provider will be available for booking. For example, service is available 9-12, provider is available 11-17, then only time 11-12 will be available for booking because earlier provider is not working and no one can perform the service and later, the service is not available.


Note! Providers'/Services' working hours should be within opening hours of the company! If you can't open specific times for provider/service, please open those times for the company first and then for provider/service.

Opening hours vs special days


There are 2 types of time settings:

Opening hours.

It is regular schedule you have on a weekly basis. If you are the only provider, you can set it in Time Settings // Company opening hours. If you have several providers, you can set their regular schedule in Time settings // Provider schedule. For example, if you work Monday-Friday 9a.m. - 5p.m. you simply set schedule for those dates by clicking on the corresponding slots. To make day of the week working/off press "Make working day"/ "Make day off" above the day of the week.


TSWCompany750.png


Special days

Contrary to Opening hours, which is regular schedule, Special Days is schedule by date. If you do not have regular schedule or plan one-time event, you can use Special days to open/close only specific dates. To set specific schedule for company (Time settings // Company special days) or provider (Time settings // Provider special days) click on the date and insert the schedule you need or make it a day off. This feature can be used if you plan to open in a months and want to prevent bookings until then (make all days off before the opening date) or to insert national holidays in your schedule. Special days of the company are highlighted with yellow, providers' special days are highlighted with red.


TSSCompany750.png


Note! Providers'/Services' working hours should be within opening hours of the company! If you can't open specific times for provider/service, please open those times for the company first and then for provider/service.