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|title=Errors handling - SimplyBook.me
|description=Learn aPI error handling documentation. Error codes, messages, troubleshooting. Developer guide for managing API exceptions and responses.
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= Errors handling =

In case of error server returns an object.

<pre>
{
    "error" : {
        "code" : "-32602",
        "message" : "Invalid params"
    },
    "id" : "2126711093",
    "jsonrpc" : "2.0"
}
</pre>

== Error codes ==

* -32001 Plugin is not activated
* -32010 Some required params are missed
* -32011 Params is not array
* -32012 Sheduler id not found
* -32020 Sorry, you have no permissions to perform this action
* -32030 Invalid promotion code
* -32031 Promotion has expired
* -32032 Promotion is not active yet
* -32033 This promocode is not valid for selected service
* -32034 Exceed max usage limit
* -32035 Exceed max usage per customer limit'const
* -32036 This promocode is not available for datetime range
* -32051 Selected event id is not available
* -32052 Selected unit id is not available
* -32053 Selected date start is not available
* -32054 Selected time start is not available
* -32055 One or more appointments couldn't be reserved
* -32056 Booking is not allowed at this time
* -32061 Client name value is wrong
* -32062 Client email value is wrong
* -32063 Client phone value is wrong
* -32070 Additional field values are wrong
* -32080 Appointemnt couldn't be found
* -32085 Signature error
* -32090 Confirmation with this key type is not available
* -32095 Batch not found
* -32097 Unsupported payment system
* -32099 Payment failed
* -32600 : An error with this code can be thrown with one of the following messages:
** Access denied
** Company does not exists
* -32601 Method not found
* -32602 Invalid params
* -32603 Internal error
* -3264 Client with given id not found

== Login API error codes ==

Authentication [https://simplybook.me/api/doc#/login API methods] have different set of errors.

* -33001 Company does not exist
* -33002 Wrong API key
* -33003 User with this login and password not found
* -33004 User is blocked
* -33005 You are not allowed to use this application when HIPAA Plugin is enabled