View source for Cancellation Policy custom feature

<languages/>
{{#seo:
|title=Cancellation Policy custom feature - SimplyBook.me
<translate>
<!--T:4-->
|description=Set clear cancellation policies for your clients. Manage cancellations while maintaining fairness. Activate this feature today!
</translate>
|titlemode=append
|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, plugins, custom features, cancellations, prohibit booking cancellation, prohibit appointment cancellation, do not allow cancellations, set cancellation time, cancel booking, cancel appointment
}}
<translate>


<!--T:1-->
<br>
[[File:Cancelation policy new icon.png |left]]

<!--T:2-->
You can restrict time when clients can cancel appointments with the help of Cancellation Policy Custom Feature. Simply set the number of hours before appointment when cancellation is possible or prohibit cancellations at all. If client tries to cancel an appointment beyond the limit, he/she will see a warning notice that the booking cannot be cancelled. <br><br>
<span style="background-color: #26dd7d; padding:5px; border-radius:5px;">Free custom feature!</span>
<br><br>

<!--T:3-->
;How to use
:1. Enable Cancellation policy fature on your Custom Features page.
[[File:Cancellation policy enable path redesigned.png|1200px| center|link=https://help.simplybook.me/images/e/ec/Cancellation_policy_enable_path_redesigned.png]]
<br><br>
:2. Go to its settings on the right.
[[File:Cancellation poilicy settings path redesigned.png|1200px | center|link=https://help.simplybook.me/images/f/f9/Cancellation_poilicy_settings_path_redesigned.png]]
<br><br>
:3. Add your text to the corresponding field and select the period when bookings can be canceled<br>
:(you can use HTML tags there to format the text to your needs).
<br>
:4. You can also ask your clients about the cancellation reason and make this option obligatory or not.
<br><br>
</translate>