Accept payments custom feature - Revision history

Admin at 13:27, 3 February 2026

2026-02-03T13:27:52Z

← Older revision		Revision as of 13:27, 3 February 2026
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	<translate>		<translate>
	<!--T:39-->		<!--T:39-->
	\|description=~~Enable~~ payment ~~options with SimplyBook~~.me. ~~Offer clients a variety of ways to pay~~. ~~Set up this feature today!~~		\|description=Accept online payments via multiple gateways. Set service prices, process payments at booking. Configure payment timeout, currency, tax settings. Requires SB...
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Admin: Marked this version for translation

2025-06-27T09:49:02Z

Marked this version for translation

← Older revision		Revision as of 09:49, 27 June 2025
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	<br><br>		<br><br>

	~~=How to change currency=~~ <!--T:21-->		<!--T:21-->
			=How to change currency=
	<br><br>		<br><br>
	You can adjust the currency in the settings of <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Accept_payments_custom_feature \| Accept payments]]</span> custom feature. <br><br>		You can adjust the currency in the settings of <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Accept_payments_custom_feature \| Accept payments]]</span> custom feature. <br><br>

Admin at 09:30, 27 June 2025

2025-06-27T09:30:41Z

Admin at 11:23, 8 April 2025

2025-04-08T11:23:31Z

← Older revision		Revision as of 11:23, 8 April 2025
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	To check gateways available by country please follow <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[https://simplybook.me/en/booking-system-features/payments this link].</span>		To check gateways available by country please follow <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[https://simplybook.me/en/booking-system-features/payments this link].</span>
	<br><br>		<br><br>
	<~~span style="background-color:#e7e3f9; padding:5px; border-radius:5px;"~~>~~Video tutorial [[File:Youtube-Logo.png\|link=~~https://www.youtube.com/watch?v=iN-Yjaayvp4]]</~~span~~>		Video tutorial
	<~~br><br~~>		<p><youtube>https://www.youtube.com/watch?v=iN-Yjaayvp4</youtube></p>
	~~<span style="background-color:#e7e3f9; padding:5px; border-radius:5px;"><span style="background-color:#cdeffc; padding:5px; border-radius:5px;">~~[[Special:MyLanguage/SBPay.me integration\|SBPay.me PRO]]</span> integration video tutorial ~~[[File:Youtube-Logo.png\|link=~~https://www.youtube.com/watch?v=XPX7Xnsp5aM]]</~~span~~><br>		[[Special:MyLanguage/SBPay.me integration\|SBPay.me PRO]]</span> integration video tutorial
	~~<span style="background-color:#e7e3f9; padding:5px; border-radius:5px;">~~Video tutorial "How to issue refunds"~~[[File:Youtube-Logo.png\|link=~~https://www.youtube.com/watch?v=tF54j3S4PbU]]		<p><youtube>https://www.youtube.com/watch?v=XPX7Xnsp5aM</youtube></p>
			Video tutorial "How to issue refunds"
			<p><youtube>https://www.youtube.com/watch?v=tF54j3S4PbU</youtube></p>
	</span>		</span>
	<br><br>		<br><br>

Admin at 14:58, 18 March 2025

2025-03-18T14:58:10Z

← Older revision		Revision as of 14:58, 18 March 2025
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	<span style="background-color:#e7e3f9; padding:5px; border-radius:5px;">Video tutorial [[File:Youtube-Logo.png\|link=https://www.youtube.com/watch?v=iN-Yjaayvp4]]</span>		<span style="background-color:#e7e3f9; padding:5px; border-radius:5px;">Video tutorial [[File:Youtube-Logo.png\|link=https://www.youtube.com/watch?v=iN-Yjaayvp4]]</span>
	<br><br>		<br><br>
	<span style="background-color:#e7e3f9; padding:5px; border-radius:5px;"><span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/SBPay.me integration\|SBPay.me PRO]]</span> integration video tutorial [[File:Youtube-Logo.png\|link=https://www.youtube.com/watch?v=XPX7Xnsp5aM]]</span>		<span style="background-color:#e7e3f9; padding:5px; border-radius:5px;"><span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/SBPay.me integration\|SBPay.me PRO]]</span> integration video tutorial [[File:Youtube-Logo.png\|link=https://www.youtube.com/watch?v=XPX7Xnsp5aM]]</span><br>
			<span style="background-color:#e7e3f9; padding:5px; border-radius:5px;">Video tutorial "How to issue refunds"[[File:Youtube-Logo.png\|link=https://www.youtube.com/watch?v=tF54j3S4PbU]]
			</span>
	<br><br>		<br><br>
	<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">Please note! [[Special:MyLanguage/Membership custom feature\|Membership]], [[Special:MyLanguage/Packages custom feature\|Packages]], [[Special:MyLanguage/Service Add-Ons custom feature\|Service Add-Ons]], [[Special:MyLanguage/Products for Sale custom feature\|Products for Sale]], [[Special:MyLanguage/Coupons and Gift Cards custom feature\|Coupons and Gift Cards]] Custom Features will not work if the Accept Payments Custom Feature is not activated.</span>		<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">Please note! [[Special:MyLanguage/Membership custom feature\|Membership]], [[Special:MyLanguage/Packages custom feature\|Packages]], [[Special:MyLanguage/Service Add-Ons custom feature\|Service Add-Ons]], [[Special:MyLanguage/Products for Sale custom feature\|Products for Sale]], [[Special:MyLanguage/Coupons and Gift Cards custom feature\|Coupons and Gift Cards]] Custom Features will not work if the Accept Payments Custom Feature is not activated.</span>

Admin: Marked this version for translation

2025-01-08T15:44:01Z

Marked this version for translation

← Older revision		Revision as of 15:44, 8 January 2025
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	\|title=Accept Payments Custom Feature - SimplyBook.me		\|title=Accept Payments Custom Feature - SimplyBook.me
	<translate>		<translate>
			<!--T:39-->
	\|description=Enable payment options with SimplyBook.me. Offer clients a variety of ways to pay. Set up this feature today!		\|description=Enable payment options with SimplyBook.me. Offer clients a variety of ways to pay. Set up this feature today!
	</translate>		</translate>

Admin at 15:43, 8 January 2025

2025-01-08T15:43:55Z

← Older revision		Revision as of 15:43, 8 January 2025
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	<languages/>		<languages/>
	~~<translate>~~
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	{{#seo:		{{#seo:
	\|title=Accept Payments Custom Feature - SimplyBook.me		\|title=Accept Payments Custom Feature - SimplyBook.me
			<translate>
	\|description=Enable payment options with SimplyBook.me. Offer clients a variety of ways to pay. Set up this feature today!		\|description=Enable payment options with SimplyBook.me. Offer clients a variety of ways to pay. Set up this feature today!
			</translate>
	\|titlemode=append		\|titlemode=append
	\|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, setup, setup help, support, help content, accept payments, accept payments online, online payments, sbpay, sbpay.me		\|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, setup, setup help, support, help content, accept payments, accept payments online, online payments, sbpay, sbpay.me

Admin at 15:21, 6 December 2024

2024-12-06T15:21:57Z

← Older revision		Revision as of 15:21, 6 December 2024
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	{{#seo:		{{#seo:
	\|title=Accept Payments Custom Feature - SimplyBook.me		\|title=Accept Payments Custom Feature - SimplyBook.me
			\|description=Enable payment options with SimplyBook.me. Offer clients a variety of ways to pay. Set up this feature today!
	\|titlemode=append		\|titlemode=append
	\|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, setup, setup help, support, help content, accept payments, accept payments online, online payments, sbpay, sbpay.me		\|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, setup, setup help, support, help content, accept payments, accept payments online, online payments, sbpay, sbpay.me

Admin at 13:33, 26 July 2024

2024-07-26T13:33:16Z

← Older revision		Revision as of 13:33, 26 July 2024
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	:1. A client goes through the booking process and presses <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Book Now</span> at the end. Or he/she selects some memberships/package/gift card, etc. to buy.<br><br>		:1. A client goes through the booking process and presses <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Book Now</span> at the end. Or he/she selects some memberships/package/gift card, etc. to buy.<br><br>
	:2. He is directed to summary step to choose a payment method. At this stage unconfirmed booking appears in the admin calendar marked red as ''not paid'' to reserve this time so that no other person can accidentally book the same slot and there will be no double-bookings. As well an order with the ''New'' status appears in '''Payment transactions''' report.<br>		:2. He is directed to summary step to choose a payment method. At this stage unconfirmed booking appears in the admin calendar marked red as ''not paid'' to reserve this time so that no other person can accidentally book the same slot and there will be no double-bookings. As well an order with the ''New'' status appears in '''Payment transactions''' report.<br>
	[[File: ~~Non-~~paid ~~booking view~~.png \| border \| center\|link=https://help.simplybook.me/images/8/88/~~Non-paid_booking_view~~.png]]<br><br>		[[File:Payment status not paid redesigned.png\|1200px \| border \| center\|link=https://help.simplybook.me/images/5/5a/Payment_status_not_paid_redesigned.png]]<br><br>
	:3. After that, the client has 2 options:		:3. After that, the client has 2 options:
	::3.1. to pay and the payment processor will send us confirmation that client has paid and we will automatically approve the transaction on our side (booking will be marked with green color and the order with ''paid'' status). <br>		::3.1. to pay and the payment processor will send us confirmation that client has paid and we will automatically approve the transaction on our side (booking will be marked with green color and the order with ''paid'' status). <br>
	[[File: ~~Paid booking view~~.png \| border\| center\|link=https://help.simplybook.me/images/2/29/~~Paid_booking_view~~.png]]<br><br>		[[File:Booking paid status redesigned.png\|1200px \| border\| center\|link=https://help.simplybook.me/images/8/88/Booking_paid_status_redesigned.png]]<br><br>
	::3.2. to not finish paying: the client is directed to the payment system, but then he closes the page, closes the browser, or simply leaves it open without any actions for a long period of time. In this case, the system will wait until timeout you set up in the settings of <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Custom_Features#Accept_Payments \| Accept payments]]</span> custom feature will end and will cancel the non-paid booking/transaction because it was never finished. You can set the emails to be sent to client and/or you to be notified about the timed out bookings. <br>		::3.2. to not finish paying: the client is directed to the payment system, but then he closes the page, closes the browser, or simply leaves it open without any actions for a long period of time. In this case, the system will wait until timeout you set up in the settings of <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Custom_Features#Accept_Payments \| Accept payments]]</span> custom feature will end and will cancel the non-paid booking/transaction because it was never finished. You can set the emails to be sent to client and/or you to be notified about the timed out bookings. <br>
	::Same happens if the client paid, but paid later than timeout. In this case, if you receive a notification from PayPal/Stripe/etc. that client paid for the booking/order but as it was too late you can go to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Payments</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Transactions</span> or <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reports</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Payment transactions</span> within SimplyBook.me interface and approve this booking manually.<br>		::Same happens if the client paid, but paid later than timeout. In this case, if you receive a notification from PayPal/Stripe/etc. that client paid for the booking/order but as it was too late you can go to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Payments</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Transactions</span> or <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reports</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Payment transactions</span> within SimplyBook.me interface and approve this booking manually.<br>
	[[File:~~Approve timeout booking v3~~.png \| border\|center\|link=https://help.simplybook.me/images/c/c8/~~Approve_timeout_booking_v3~~.png]]<br><br>		[[File:Receive payment path redesigned.png\|1200px \| border\|center\|link=https://help.simplybook.me/images/0/06/Receive_payment_path_redesigned.png]]<br><br>
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Admin at 13:30, 26 July 2024

2024-07-26T13:30:26Z

← Older revision		Revision as of 13:30, 26 July 2024
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	*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">Some payment processors do not support all currencies. Before setting the currency, check if the selected payment processor supports it.</span>		*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">Some payment processors do not support all currencies. Before setting the currency, check if the selected payment processor supports it.</span>
	*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">There is no option to select multiple company currencies. The currency you choose will be the same for all your offerings.</span>		*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">There is no option to select multiple company currencies. The currency you choose will be the same for all your offerings.</span>
	[[File:~~Select company currency~~.png\|1200px\|border\|center\|link=https://help.simplybook.me/images/5/56/~~Select_company_currency~~.png]]		[[File:Currency settings path redesigned.png\|1200px\|border\|center\|link=https://help.simplybook.me/images/a/a9/Currency_settings_path_redesigned.png]]
	<br><br>		<br><br>
	In the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Currency settings</span>, you can enable <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Custom formatting company currency</span> to adjust the following:		In the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Currency settings</span>, you can enable <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Custom formatting company currency</span> to adjust the following:

← Older revision		Revision as of 09:30, 27 June 2025
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	=How to change currency= <!--T:21-->		=How to change currency= <!--T:21-->
	<br><br>		<br><br>
	You can adjust the currency in the settings of <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/~~Custom_Features#Accept_Payments~~ \| Accept payments]]</span> custom feature. <br><br>		You can adjust the currency in the settings of <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Accept_payments_custom_feature \| Accept payments]]</span> custom feature. <br><br>
	<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!'''</span>		<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!'''</span>
	*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">Some payment processors do not support all currencies. Before setting the currency, check if the selected payment processor supports it.</span>		*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">Some payment processors do not support all currencies. Before setting the currency, check if the selected payment processor supports it.</span>
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	::3.1. to pay and the payment processor will send us confirmation that client has paid and we will automatically approve the transaction on our side (booking will be marked with green color and the order with ''paid'' status). <br>		::3.1. to pay and the payment processor will send us confirmation that client has paid and we will automatically approve the transaction on our side (booking will be marked with green color and the order with ''paid'' status). <br>
	[[File:Booking paid status redesigned.png\|1200px \| border\| center\|link=https://help.simplybook.me/images/8/88/Booking_paid_status_redesigned.png]]<br><br>		[[File:Booking paid status redesigned.png\|1200px \| border\| center\|link=https://help.simplybook.me/images/8/88/Booking_paid_status_redesigned.png]]<br><br>
	::3.2. to not finish paying: the client is directed to the payment system, but then he closes the page, closes the browser, or simply leaves it open without any actions for a long period of time. In this case, the system will wait until timeout you set up in the settings of <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/~~Custom_Features#Accept_Payments~~ \| Accept payments]]</span> custom feature will end and will cancel the non-paid booking/transaction because it was never finished. You can set the emails to be sent to client and/or you to be notified about the timed out bookings. <br>		::3.2. to not finish paying: the client is directed to the payment system, but then he closes the page, closes the browser, or simply leaves it open without any actions for a long period of time. In this case, the system will wait until timeout you set up in the settings of <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Accept_payments_custom_feature \| Accept payments]]</span> custom feature will end and will cancel the non-paid booking/transaction because it was never finished. You can set the emails to be sent to client and/or you to be notified about the timed out bookings. <br>
	::Same happens if the client paid, but paid later than timeout. In this case, if you receive a notification from PayPal/Stripe/etc. that client paid for the booking/order but as it was too late you can go to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Payments</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Transactions</span> or <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reports</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Payment transactions</span> within SimplyBook.me interface and approve this booking manually.<br>		::Same happens if the client paid, but paid later than timeout. In this case, if you receive a notification from PayPal/Stripe/etc. that client paid for the booking/order but as it was too late you can go to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Payments</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Transactions</span> or <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reports</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Payment transactions</span> within SimplyBook.me interface and approve this booking manually.<br>
	[[File:Receive payment path redesigned.png\|1200px \| border\|center\|link=https://help.simplybook.me/images/0/06/Receive_payment_path_redesigned.png]]<br><br>		[[File:Receive payment path redesigned.png\|1200px \| border\|center\|link=https://help.simplybook.me/images/0/06/Receive_payment_path_redesigned.png]]<br><br>
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