Cancellation Policy custom feature/en - Revision history

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2026-02-05T16:40:51Z

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	{{#seo:		{{#seo:
	\|title=Cancellation Policy custom feature - SimplyBook.me		\|title=Cancellation Policy custom feature - SimplyBook.me
	\|description=Set ~~clear~~ cancellation ~~policies for your clients~~. ~~Manage~~ cancellations ~~while maintaining fairness~~. ~~Activate this feature today!~~		\|description=Set cancellation time limits before appointments. Restrict or prohibit cancellations within X hours. Protect revenue from last-minute cancellations. Free fea...
	\|titlemode=append		\|titlemode=append
	\|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, plugins, custom features, cancellations, prohibit booking cancellation, prohibit appointment cancellation, do not allow cancellations, set cancellation time, cancel booking, cancel appointment		\|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, plugins, custom features, cancellations, prohibit booking cancellation, prohibit appointment cancellation, do not allow cancellations, set cancellation time, cancel booking, cancel appointment

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2025-01-08T15:53:13Z

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	<languages/>		<languages/>

	{{#seo:		{{#seo:
	\|title=Cancellation Policy custom feature - SimplyBook.me		\|title=Cancellation Policy custom feature - SimplyBook.me
			\|description=Set clear cancellation policies for your clients. Manage cancellations while maintaining fairness. Activate this feature today!
	\|titlemode=append		\|titlemode=append
	\|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, plugins, custom features, cancellations, prohibit booking cancellation, prohibit appointment cancellation, do not allow cancellations, set cancellation time, cancel booking, cancel appointment		\|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, plugins, custom features, cancellations, prohibit booking cancellation, prohibit appointment cancellation, do not allow cancellations, set cancellation time, cancel booking, cancel appointment
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	;How to use		;How to use
	:1. Enable Cancellation policy fature on your Custom Features page.		:1. Enable Cancellation policy fature on your Custom Features page.
	[[File:Cancellation policy enable path ~~new cf~~.png \| center]]		[[File:Cancellation policy enable path redesigned.png\|1200px\| center\|link=https://help.simplybook.me/images/e/ec/Cancellation_policy_enable_path_redesigned.png]]
	<br><br>		<br><br>
	:2. Go to its settings on the right.		:2. Go to its settings on the right.
	[[File:Cancellation ~~policy~~ settings path ~~new cf~~.png \| center]]		[[File:Cancellation poilicy settings path redesigned.png\|1200px \| center\|link=https://help.simplybook.me/images/f/f9/Cancellation_poilicy_settings_path_redesigned.png]]
	<br><br>		<br><br>
	:3. Add your text to the corresponding field and select the period when bookings can be canceled<br>		:3. Add your text to the corresponding field and select the period when bookings can be canceled<br>

FuzzyBot: Updating to match new version of source page

2024-02-22T15:08:44Z

Updating to match new version of source page

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<languages/>

{{#seo:
|title=Cancellation Policy custom feature - SimplyBook.me
|titlemode=append
|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, plugins, custom features, cancellations, prohibit booking cancellation, prohibit appointment cancellation, do not allow cancellations, set cancellation time, cancel booking, cancel appointment
}}

 
[[File:Cancelation policy new icon.png |left]]

You can restrict time when clients can cancel appointments with the help of Cancellation Policy Custom Feature. Simply set the number of hours before appointment when cancellation is possible or prohibit cancellations at all. If client tries to cancel an appointment beyond the limit, he/she will see a warning notice that the booking cannot be cancelled. 
Free custom feature!
 

;How to use
:1. Enable Cancellation policy fature on your Custom Features page.
[[File:Cancellation policy enable path new cf.png | center]]
 
:2. Go to its settings on the right.
[[File:Cancellation policy settings path new cf.png | center]]
 
:3. Add your text to the corresponding field and select the period when bookings can be canceled 
:(you can use HTML tags there to format the text to your needs).
 
:4. You can also ask your clients about the cancellation reason and make this option obligatory or not.