Client Rescheduling custom feature - Revision history

Admin at 17:09, 30 January 2026

2026-01-30T17:09:15Z

← Older revision		Revision as of 17:09, 30 January 2026
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	\|description=~~Allow~~ clients to reschedule appointments ~~with ease~~. ~~Provide flexibility while saving~~ time. ~~Activate this feature now!~~		\|description=Let clients reschedule appointments themselves online. Reduce admin workload significantly. Set time restrictions, manage changes automatically.
	</translate>		</translate>
	\|titlemode=append		\|titlemode=append

Admin at 11:31, 13 January 2026

2026-01-13T11:31:32Z

← Older revision		Revision as of 11:31, 13 January 2026
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	*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">It is not possible to reschedule recurring and group batch appointments;</span>		*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">It is not possible to reschedule recurring and group batch appointments;</span>
	*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">If <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Coupons_and_Gift_Cards_custom_feature\|gift card]]</span> or <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Membership_custom_feature\|membership]]</span> were applied during initial booking process it is not possible to reschedule by client;</span>		*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">If <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Coupons_and_Gift_Cards_custom_feature\|gift card]]</span> or <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Membership_custom_feature\|membership]]</span> were applied during initial booking process it is not possible to reschedule by client;</span>
			*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">If <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Coupons_and_Gift_Cards_custom_feature\|a coupon]]</span> with no campaign time restrictions was used during booking process it might be possible to reschedule from the client side;</span>
	*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">Some <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/How_to_change_the_way_time_slots_are_shown\|calendar layouts]]</span> change on rescheduling page (''flexible provider'' becomes ''flexible''; ''modern provider'' becomes ''modern''; ''weekly classes'' becomes ''slots weekly''; ''daily classes'' is replaced by ''modern'').</span>		*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">Some <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/How_to_change_the_way_time_slots_are_shown\|calendar layouts]]</span> change on rescheduling page (''flexible provider'' becomes ''flexible''; ''modern provider'' becomes ''modern''; ''weekly classes'' becomes ''slots weekly''; ''daily classes'' is replaced by ''modern'').</span>
	<br><br>		<br><br>

Admin at 11:28, 13 January 2026

2026-01-13T11:28:43Z

← Older revision		Revision as of 11:28, 13 January 2026
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	*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">This feature is not compatible with <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Approve_Bookings_custom_feature\|Approve Bookings]]</span> custom feature;</span>		*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">This feature is not compatible with <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Approve_Bookings_custom_feature\|Approve Bookings]]</span> custom feature;</span>
	*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">It is not possible to reschedule recurring and group batch appointments;</span>		*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">It is not possible to reschedule recurring and group batch appointments;</span>
	*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">If <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Coupons_and_Gift_Cards_custom_feature\|gift card~~, coupon~~]]</span> or <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Membership_custom_feature\|membership]]</span> were applied during initial booking process it is not possible to reschedule by client;</span>		*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">If <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Coupons_and_Gift_Cards_custom_feature\|gift card]]</span> or <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Membership_custom_feature\|membership]]</span> were applied during initial booking process it is not possible to reschedule by client;</span>
	*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">Some <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/How_to_change_the_way_time_slots_are_shown\|calendar layouts]]</span> change on rescheduling page (''flexible provider'' becomes ''flexible''; ''modern provider'' becomes ''modern''; ''weekly classes'' becomes ''slots weekly''; ''daily classes'' is replaced by ''modern'').</span>		*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">Some <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/How_to_change_the_way_time_slots_are_shown\|calendar layouts]]</span> change on rescheduling page (''flexible provider'' becomes ''flexible''; ''modern provider'' becomes ''modern''; ''weekly classes'' becomes ''slots weekly''; ''daily classes'' is replaced by ''modern'').</span>
	<br><br>		<br><br>

Admin: Marked this version for translation

2025-01-08T15:57:30Z

Marked this version for translation

← Older revision		Revision as of 15:57, 8 January 2025
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	\|title=Client Rescheduling using SimplyBook.me		\|title=Client Rescheduling using SimplyBook.me
	<translate>		<translate>
			<!--T:3-->
	\|description=Allow clients to reschedule appointments with ease. Provide flexibility while saving time. Activate this feature now!		\|description=Allow clients to reschedule appointments with ease. Provide flexibility while saving time. Activate this feature now!
	</translate>		</translate>

Admin at 15:57, 8 January 2025

2025-01-08T15:57:26Z

← Older revision		Revision as of 15:57, 8 January 2025
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	{{#seo:		{{#seo:
	\|title=Client Rescheduling using SimplyBook.me		\|title=Client Rescheduling using SimplyBook.me
			<translate>
	\|description=Allow clients to reschedule appointments with ease. Provide flexibility while saving time. Activate this feature now!		\|description=Allow clients to reschedule appointments with ease. Provide flexibility while saving time. Activate this feature now!
			</translate>
	\|titlemode=append		\|titlemode=append
	\|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, plugins, custom features, additional functionality, client rescheduling, edit booking, edit appointment, reschedule by client, reschedule		\|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, plugins, custom features, additional functionality, client rescheduling, edit booking, edit appointment, reschedule by client, reschedule

Admin at 16:05, 6 December 2024

2024-12-06T16:05:22Z

← Older revision		Revision as of 16:05, 6 December 2024
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	{{#seo:		{{#seo:
	\|title=~~Custom Features -~~ SimplyBook.me		\|title=Client Rescheduling using SimplyBook.me
			\|description=Allow clients to reschedule appointments with ease. Provide flexibility while saving time. Activate this feature now!
	\|titlemode=append		\|titlemode=append
	\|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, plugins, custom features, additional functionality, client rescheduling, edit booking, edit appointment, reschedule by client, reschedule		\|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, plugins, custom features, additional functionality, client rescheduling, edit booking, edit appointment, reschedule by client, reschedule

Admin at 11:57, 22 August 2024

2024-08-22T11:57:20Z

← Older revision		Revision as of 11:57, 22 August 2024
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	:2. Select the preferred <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">rescheduling restriction period</span> in its settings.		:2. Select the preferred <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">rescheduling restriction period</span> in its settings.
	[[File:Client rescheduling settings ~~redesigned~~.png\|1200px \|border\|center\|link=https://help.simplybook.me/images/1/1b/~~Client_rescheduling_settings_redesigned~~.png]]		[[File:Client rescheduling settings redesigned2.png\|1200px \|border\|center\|link=https://help.simplybook.me/images/9/97/Client_rescheduling_settings_redesigned2.png]]
	<br><br>		<br><br>
	:3. (optional) Add <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">[reschedule_link]</span> variable to client notifications in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Settings</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Email and SMS Settings</span>(or <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Flexible_Notifications_custom_feature\|Flexible Notifications]]</span> settings if you have custom templates per service/provider).		:3. (optional) Add <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">[reschedule_link]</span> variable to client notifications in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Settings</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Email and SMS Settings</span>(or <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Flexible_Notifications_custom_feature\|Flexible Notifications]]</span> settings if you have custom templates per service/provider).

Admin at 11:53, 22 August 2024

2024-08-22T11:53:55Z

← Older revision		Revision as of 11:53, 22 August 2024
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	;How to use		;How to use
	:1. Enable <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Client Rescheduling</span> on your <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Custom Features</span> page.		:1. Enable <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Client Rescheduling</span> on your <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Custom Features</span> page.
	[[File:~~Reschedule booking enable~~ path.png\|center\|border]]		[[File:Client rescheduling path redesigned.png\|1200px\|center\|border\|link=https://help.simplybook.me/images/0/0e/Client_rescheduling_path_redesigned.png]]
	<br><br>		<br><br>
	:2. Select the preferred <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">rescheduling restriction period</span> in its settings.		:2. Select the preferred <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">rescheduling restriction period</span> in its settings.
	[[File:~~Reschedule booking~~ settings.png \|border\|center]]		[[File:Client rescheduling settings redesigned.png\|1200px \|border\|center\|link=https://help.simplybook.me/images/1/1b/Client_rescheduling_settings_redesigned.png]]
	<br><br>		<br><br>
	:3. (optional) Add <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">[reschedule_link]</span> variable to client notifications in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Settings</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Email and SMS Settings</span>(or <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Flexible_Notifications_custom_feature\|Flexible Notifications]]</span> settings if you have custom templates per service/provider).		:3. (optional) Add <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">[reschedule_link]</span> variable to client notifications in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Settings</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Email and SMS Settings</span>(or <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Flexible_Notifications_custom_feature\|Flexible Notifications]]</span> settings if you have custom templates per service/provider).
	[[File:~~Reschedule booking add variable~~.png\|border\|center]]		[[File:Add rescheduling link to notifications redesigned.png\|1200px\|border\|center\|link=https://help.simplybook.me/images/0/0a/Add_rescheduling_link_to_notifications_redesigned.png]]
	<br><br>		<br><br>
	:4. As the result the clients will be able to use <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reschedule</span> button on the booking site <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">My Bookings</span> page or using the link from email notifications.		:4. As the result the clients will be able to use <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reschedule</span> button on the booking site <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">My Bookings</span> page or using the link from email notifications.

Admin: Marked this version for translation

2024-03-14T12:53:46Z

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← Older revision		Revision as of 12:53, 14 March 2024
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	[[File:Reschedule booking icon.png\|left]]<br><br>The Client rescheduling custom feature allows you to include reschedule links in notification messages to your clients and rescheduling button to the booking site. The clients can use these options to find a new time for their booking if within allowed rescheduling period.		[[File:Reschedule booking icon.png\|left]]<br><br>The Client rescheduling custom feature allows you to include reschedule links in notification messages to your clients and rescheduling button to the booking site. The clients can use these options to find a new time for their booking if within allowed rescheduling period.

			<!--T:2-->
	<br><br>		<br><br>
	:<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!:'''</span>		:<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!:'''</span>

Admin: Prepared the page for translation

2024-03-14T12:53:32Z

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	{{#seo:		{{#seo:
	\|title=Custom Features - SimplyBook.me		\|title=Custom Features - SimplyBook.me
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	\|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, plugins, custom features, additional functionality, client rescheduling, edit booking, edit appointment, reschedule by client, reschedule		\|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, plugins, custom features, additional functionality, client rescheduling, edit booking, edit appointment, reschedule by client, reschedule
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	:<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!:'''</span>		:<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!:'''</span>
	*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">The clients can only change date and/or time of the appointment;</span>		*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">The clients can only change date and/or time of the appointment;</span>
	*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">In case you have enabled <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Any_Employee_Selector_custom_feature\|Any Employee]]</span> custom feature and it was used during the booking process, the provider will not be changed during the rescheduling from the client side. If the provider change(or random selection) is needed please ask the clients to cancel and re-book.</span>		*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">In case you have enabled <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Any_Employee_Selector_custom_feature\|Any Employee]]</span> custom feature and it was used during the booking process, the provider will not be changed during the rescheduling from the client side. If the provider change(or random selection) is needed please ask the clients to cancel and re-book.</span>
	*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">This feature is not compatible with <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Approve_Bookings_custom_feature\|Approve Bookings]]</span> custom feature;</span>		*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">This feature is not compatible with <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Approve_Bookings_custom_feature\|Approve Bookings]]</span> custom feature;</span>
	*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">It is not possible to reschedule recurring and group batch appointments;</span>		*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">It is not possible to reschedule recurring and group batch appointments;</span>
	*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">If <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Coupons_and_Gift_Cards_custom_feature\|gift card, coupon]]</span> or <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Membership_custom_feature\|membership]]</span> were applied during initial booking process it is not possible to reschedule by client;</span>		*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">If <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Coupons_and_Gift_Cards_custom_feature\|gift card, coupon]]</span> or <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Membership_custom_feature\|membership]]</span> were applied during initial booking process it is not possible to reschedule by client;</span>
	*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">Some <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[How_to_change_the_way_time_slots_are_shown\|calendar layouts]]</span> change on rescheduling page (''flexible provider'' becomes ''flexible''; ''modern provider'' becomes ''modern''; ''weekly classes'' becomes ''slots weekly''; ''daily classes'' is replaced by ''modern'').</span>		*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">Some <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/How_to_change_the_way_time_slots_are_shown\|calendar layouts]]</span> change on rescheduling page (''flexible provider'' becomes ''flexible''; ''modern provider'' becomes ''modern''; ''weekly classes'' becomes ''slots weekly''; ''daily classes'' is replaced by ''modern'').</span>
	<br><br>		<br><br>
	;How to use		;How to use
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	[[File:Reschedule booking settings.png \|border\|center]]		[[File:Reschedule booking settings.png \|border\|center]]
	<br><br>		<br><br>
	:3. (optional) Add <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">[reschedule_link]</span> variable to client notifications in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Settings</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Email and SMS Settings</span>(or <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Flexible_Notifications_custom_feature\|Flexible Notifications]]</span> settings if you have custom templates per service/provider).		:3. (optional) Add <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">[reschedule_link]</span> variable to client notifications in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Settings</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Email and SMS Settings</span>(or <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Flexible_Notifications_custom_feature\|Flexible Notifications]]</span> settings if you have custom templates per service/provider).
	[[File:Reschedule booking add variable.png\|border\|center]]		[[File:Reschedule booking add variable.png\|border\|center]]
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