Client mobile app/en - Revision history

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2026-01-30T17:06:11Z

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← Older revision		Revision as of 17:06, 30 January 2026
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	{{#seo:		{{#seo:
	\|title=Client mobile app - SimplyBook.me		\|title=Client mobile app - SimplyBook.me
	\|description=~~Provide clients with a~~ mobile app for ~~easy booking and account access~~. ~~Offer convenience~~ on ~~the go~~. ~~Learn more here!~~		\|description=Branded mobile app for clients. Progressive Web App accessible via browser. Clients book, view appointments, receive push notifications on mobile.
	\|titlemode=append		\|titlemode=append
	\|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, plugins, custom features, additional functionality, client application, mobile application, client mobile app, client app, client mobile application, add to home screen		\|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, plugins, custom features, additional functionality, client application, mobile application, client mobile app, client app, client mobile application, add to home screen

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2025-09-22T11:42:00Z

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← Older revision		Revision as of 11:42, 22 September 2025
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	<br><br><br><br>		<br><br><br><br>
	:'''Video tutorials available '''		:'''Video tutorials available '''
	:*How to set up the Client mobile app ~~[[File:Youtube-Logo.png\|link=https:~~//~~youtu.be/_3pW171iAjA]]~~		:*How to set up the Client mobile app <p><youtube>_3pW171iAjA</youtube></p>
	:*How to use the Client mobile app ~~[[File:Youtube-Logo.png\|link=https:~~//~~youtu.be/SElfM29hWOo]]~~		:*How to use the Client mobile app <p><youtube>SElfM29hWOo</youtube></p>
	<br><br>		<br><br>
	;'''How to use'''		;'''How to use'''

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2025-01-15T15:11:44Z

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← Older revision		Revision as of 15:11, 15 January 2025
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	<languages/>		<languages/>

	{{#seo:		{{#seo:
	\|title=Client mobile app - SimplyBook.me		\|title=Client mobile app - SimplyBook.me
			\|description=Provide clients with a mobile app for easy booking and account access. Offer convenience on the go. Learn more here!
	\|titlemode=append		\|titlemode=append
	\|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, plugins, custom features, additional functionality, client application, mobile application, client mobile app, client app, client mobile application, add to home screen		\|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, plugins, custom features, additional functionality, client application, mobile application, client mobile app, client app, client mobile application, add to home screen
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	;'''How to use'''		;'''How to use'''
	:1. Enable <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Client mobile app</span> feature on your <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Custom features</span> page in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Business enhancements</span> section.		:1. Enable <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Client mobile app</span> feature on your <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Custom features</span> page in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Business enhancements</span> section.
	[[File:Client app enable path.png\|border\|center]]		[[File:Client app enable path redesigned.png\|1200px\|border\|center\|link=https://help.simplybook.me/images/c/cb/Client_app_enable_path_redesigned.png]]
	<br><br>		<br><br>
	:2. And it is ready to use. Some reports options become available to you.		:2. And it is ready to use. Some reports options become available to you.
	[[File:Client app ~~non-premium~~.png\|1200px\|border\|center]]		[[File:Client app free verion redesigned.png\|1200px\|border\|center\|link=https://help.simplybook.me/images/e/ef/Client_app_free_verion_redesigned.png]]
	<br><br>		<br><br>
	:3.'''(available for Premium subscriptions only)''' Add own application name, set brand color, select the preferable <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/How_to_change_the_way_time_slots_are_shown\|calendar layout]]</span>, upload the logo and banner images.		:3.'''(available for Premium subscriptions only)''' Add own application name, set brand color, select the preferable <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/How_to_change_the_way_time_slots_are_shown\|calendar layout]]</span>, upload the logo and banner images.
	:It is important to use square image for the logo, different dimensions will not be saved.		:It is important to use square image for the logo, different dimensions will not be saved.
	:As well we recommend using brighter and/or darker colors for background for better customer experience.		:As well we recommend using brighter and/or darker colors for background for better customer experience.
	[[File:Client app ~~settings new~~.png\|1200px\|border\|center]]		[[File:Client app options paid redesigned.png\|1200px\|border\|center\|link=https://help.simplybook.me/images/8/8d/Client_app_options_paid_redesigned.png]]
	<br><br>		<br><br>
	:4. Send your booking website URL(banner is not shown on widgets) to your clients so that they will be able to install the application on their phones by clicking on the corresponding <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">banner.</span>		:4. Send your booking website URL(banner is not shown on widgets) to your clients so that they will be able to install the application on their phones by clicking on the corresponding <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">banner.</span>
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	[[File:Client app notifications system.png\|border\|center]]		[[File:Client app notifications system.png\|border\|center]]
	<br><br>		<br><br>
	*From '''admin side''' it is possible to see all push notifications sent to customers in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reports</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">~~Client app</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Notifications~~</span> as well as whether they were received and clicked by client.		*From '''admin side''' it is possible to see all push notifications sent to customers in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reports</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Push notifications</span> as well as whether they were received and clicked by client.
	[[File:Client app ~~noatification~~ report ~~new navigaton~~.png\|1200px\|border\|center]]		[[File:Client app push notifications report redesigned.png\|1200px\|border\|center\|link=https://help.simplybook.me/images/c/cc/Client_app_push_notifications_report_redesigned.png]]
	<br><br><br><br>		<br><br><br><br>

FuzzyBot: Updating to match new version of source page

2024-03-12T14:48:26Z

Updating to match new version of source page

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<languages/>

{{#seo:
|title=Client mobile app - SimplyBook.me
|titlemode=append
|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, plugins, custom features, additional functionality, client application, mobile application, client mobile app, client app, client mobile application, add to home screen
}}

[[File:Pwa icon.png|left]] Let your clients download your own personalised client app. With the app on their mobile they can easily book, [[Special:MyLanguage/Client_Rescheduling_custom_feature|reschedule]], purchase [[Special:MyLanguage/Packages_custom_feature|packages]], [[Special:MyLanguage/Membership_custom_feature|memberships]] and [[Special:MyLanguage/Coupons_and_Gift_Cards_custom_feature|gift cards]] as well as access your business directly from their phones.
The Client app is available for all paying SimplyBook.me users who use [[Special:MyLanguage/Client_Login_custom_feature|Client Login]], and if you have a premium subscription you can personalise it with your own logo and brand color. Ask your clients to go to your booking website on a mobile device, and from there they will be invited to download the app on their mobile. 
It's as simple as that!

Client Mobile App operates as a Progressive Web App (PWA), which means it cannot be downloaded from traditional app stores like the App Store or Play Market. Instead, your clients can access the app's features directly through a web browser on their mobile devices. This approach offers flexibility, easy updates, and compatibility across different devices.
 

:'''Please note! '''
*When you turn this feature on [[Special:MyLanguage/Client_Login_custom_feature|Client Login]] custom feature will be enabled as well;
*It currently works with weekly classes, modern and flexible [[Special:MyLanguage/How_to_change_the_way_time_slots_are_shown|calendar layouts]] only;
*The following functionality is not currently present in the client application: [[Special:MyLanguage/News_custom_feature |News]], [[Special:MyLanguage/Photo_Gallery_custom_feature|Photo gallery]],, Reviews, [[Special:MyLanguage/Custom_Page_custom_feature|Custom page]], [[Special:MyLanguage/Google_Translate_custom_feature|Google translate]], main page mode change, [[Special:MyLanguage/How_to_change_the_way_time_slots_are_shown#End_Time_Display|end time display]], hiding images on booking steps, RTL orientation, [[Special:MyLanguage/Contact_Widget_custom_feature|Contact widget]], [[Special:MyLanguage/How_to_change_the_way_time_slots_are_shown#Slots_Colors|busy and available slots color adjustments]].
 
:'''Video tutorials available '''
:*How to set up the Client mobile app [[File:Youtube-Logo.png|link=https://youtu.be/_3pW171iAjA]]
:*How to use the Client mobile app [[File:Youtube-Logo.png|link=https://youtu.be/SElfM29hWOo]]
 
;'''How to use'''
:1. Enable Client mobile app feature on your Custom features page in Business enhancements section.
[[File:Client app enable path.png|border|center]]
 
:2. And it is ready to use. Some reports options become available to you.
[[File:Client app non-premium.png|1200px|border|center]]
 
:3.'''(available for Premium subscriptions only)''' Add own application name, set brand color, select the preferable [[Special:MyLanguage/How_to_change_the_way_time_slots_are_shown|calendar layout]], upload the logo and banner images.
:It is important to use square image for the logo, different dimensions will not be saved.
:As well we recommend using brighter and/or darker colors for background for better customer experience.
[[File:Client app settings new.png|1200px|border|center]]
 
:4. Send your booking website URL(banner is not shown on widgets) to your clients so that they will be able to install the application on their phones by clicking on the corresponding banner.
:(Invitation installation banner may not be displayed in built-in mobile browsers, it is recommended to use Chrome instead) 
:'''Please note!''' IOS devices users will need to open your booking website in full Safari version to have the installation invitation banner and then simply use Add to home screen option.
[[File:Installation client app upd.jpg|border|center]]
 
:5. As the result they will be able to book online, see their appointments(this option is available even in offline mode), [[Special:MyLanguage/Client_Rescheduling_custom_feature|reschedule]] or cancel them, buy [[Special:MyLanguage/Coupons_and_Gift_Cards_custom_feature|gift cards]], [[Special:MyLanguage/Membership_custom_feature|memberships]] and [[Special:MyLanguage/Packages_custom_feature|packages]], view [[Special:MyLanguage/Accept_payments_custom_feature|invoices]] and update own details if necessary.
[[File:Start page client app upd.jpg|border|center]]
 
;'''Push notifications'''
*Users can also get push notifications about new bookings or cancellations on their devices.
:For that it will only be necessary to enable notifications in the application after sign up/sign in and in a standard system dialogue.
[[File:Notifications client app upd.jpg|border|center]]
 
:In case the notifications are turned on, but the push messages do not come it is necessary to check if Chrome system notifications(Android) or Safari(IOS) are enabled inside the device settings.
[[File:Client app notifications system.png|border|center]]
 
*From '''admin side''' it is possible to see all push notifications sent to customers in Reports -> Client app -> Notifications as well as whether they were received and clicked by client.
[[File:Client app noatification report new navigaton.png|1200px|border|center]]