Email whitelisting instructions/en - Revision history

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	{{#seo:		{{#seo:
	\|title=Email whitelisting instructions - SimplyBook.me		\|title=Email whitelisting instructions - SimplyBook.me
	\|description=~~Ensure SimplyBook~~.~~me emails reach your inbox~~. ~~Follow our~~ email ~~whitelisting instructions for smooth communication~~. ~~Learn more here!~~		\|description=Add to email whitelist. Prevent notifications going to spam. Instructions for major email providers: Gmail, Outlook, Yahoo.
	\|titlemode=append		\|titlemode=append
	\|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, plugins, custom features, custom booking page link, domain name, custom domain name, custom url		\|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, plugins, custom features, custom booking page link, domain name, custom domain name, custom url

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	<br><br>		<br><br>

	=Using Gmail or Gsuite=		=Using Gmail or Gsuite=


	Filter messages from '''@simplybook.me''' and tell the system to never send it to spam:		Filter messages from '''@simplybook.me''' and tell the system to never send it to spam:
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	:1. Go to '''Settings''' (click the gear icon at the top to the right)		:1. Go to '''Settings''' (click the gear icon at the top to the right)

	[[File:Click settings.png\| center]]		[[File:Click settings.png\| center]]

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	[[File:Select filters and blocked addresses.png\| center]]		[[File:Select filters and blocked addresses.png\| center]]

			:3. Towards the bottom of the tab, click the ‘Create a new filter’ link.

	:3. Towards the bottom of the tab, click the ‘Create a new filter’ link


	[[File:Gmail create a new filter.png\| center]]		[[File:Gmail create a new filter.png\| center]]


			:4. In the ‘From’ field write '''@simplybook.me'''.
	:4. In the ‘From’ field write '''@simplybook.me'''		:5. Click ‘'''Create filter with this search'''’ to the bottom right of the window.
	:5. Click ‘'''Create filter with this search'''’ to the bottom right of the window


	[[File:Gmail create filter with this search.png\| center]]		[[File:Gmail create filter with this search.png\| center]]


			:6. Tick the box next to ‘'''Never send it to Spam'''’.
	:6. Tick the box next to ‘'''Never send it to Spam'''’		:7. Click the blue button that says ‘'''Create filter'''’.
	:7. Click the blue button that says ‘'''Create filter'''’


	[[File:Gmail never send it to spam.png\| center]]		[[File:Gmail never send it to spam.png\| center]]


	Great! Now you won’t miss anything from us!		Great! Now you won’t miss anything from us!
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	:2. Click and drag it to the Primary tab in your inbox		:2. Click and drag it to the Primary tab in your inbox


	[[File:Gmail move to primary tab.png\| center]]		[[File:Gmail move to primary tab.png\| center]]


	:3. You’ll be asked whether you want to do this for future emails, so tell them “yes”		:3. You’ll be asked whether you want to do this for future emails, so tell them “yes”


	[[File:Gmail do this with future emails from SimplyBook.me.png\| center]]		[[File:Gmail do this with future emails from SimplyBook.me.png\| center]]
	<br><br>		<br><br>

	=Using Yahoo! mail=		=Using Yahoo! mail=

	:1. When you open an email message, hover your mouse on the Sender's name.		:1. When you open an email message, hover your mouse on the Sender's name.
	:2. Click the the three dots in the Sender's info window that appears and click “Add to contacts”.		:2. Click the the three dots in the Sender's info window that appears and click “Add to contacts”.

	[[File:Add to contacts yahoo.png\| center]]		[[File:Add to contacts yahoo.png\| center]]


	:3. When "Add Contact" form comes up, click "Save".		:3. When "Add Contact" form comes up, click "Save".

	[[File:Add contact yahoo form.PNG\| center]]		[[File:Add contact yahoo form.PNG\| center]]
	<br><br>		<br><br>
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	:4. Select “'''Move Message'''” and “'''Inbox'''” from the drop down menus and then click '''OK''' to save the rule.		:4. Select “'''Move Message'''” and “'''Inbox'''” from the drop down menus and then click '''OK''' to save the rule.
	<br><br>		<br><br>

	=Using Outlook=		=Using Outlook=

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<languages/>
{{#seo:
|title=Email whitelisting instructions - SimplyBook.me
|description=Ensure SimplyBook.me emails reach your inbox. Follow our email whitelisting instructions for smooth communication. Learn more here!
|titlemode=append
|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, plugins, custom features, custom booking page link, domain name, custom domain name, custom url
}}

 
So here are a few things that you can do to make sure you get those all important emails from the team here at SimplyBook.me.

You can expect system notifications such as when your subscription is up for renewal, notices about bookings, and helpful information on various things such as how to get the most out of your [https://simplybook.me/ SimplyBook.me] service.

As great as technology is, it isn’t perfect, and sometimes email systems and internet service providers mistake legitimate email for spam. To ensure that you don’t miss important communication from us, please take the following steps:

Please whitelist any emails that come from the '''@simplybook.me''' domain.

'''Why?''' Because that tells your email service or program that you actually want emails from this domain, so that they can then make sure you get them.

'''How?''' Well, this differs between email services and programs but below you can see information about some of the main ones. If you aren’t using one of these, please refer to the help section for your service for information.

 
=Using Gmail or Gsuite=

Filter messages from '''@simplybook.me''' and tell the system to never send it to spam:

:1. Go to '''Settings''' (click the gear icon at the top to the right)

[[File:Click settings.png| center]]

:2. Select the ‘'''Filters and Blocked Addresses'''’ tab

[[File:Select filters and blocked addresses.png| center]]

:3. Towards the bottom of the tab, click the ‘Create a new filter’ link

[[File:Gmail create a new filter.png| center]]

:4. In the ‘From’ field write '''@simplybook.me'''
:5. Click ‘'''Create filter with this search'''’ to the bottom right of the window

[[File:Gmail create filter with this search.png| center]]

:6. Tick the box next to ‘'''Never send it to Spam'''’
:7. Click the blue button that says ‘'''Create filter'''’

[[File:Gmail never send it to spam.png| center]]

Great! Now you won’t miss anything from us!

'''And to ensure that our emails don’t get lost in that Updates or Promotions tab:'''

:1. Find an email from SimplyBook.me in your inbox

:2. Click and drag it to the Primary tab in your inbox

[[File:Gmail move to primary tab.png| center]]

:3. You’ll be asked whether you want to do this for future emails, so tell them “yes”

[[File:Gmail do this with future emails from SimplyBook.me.png| center]]
 
=Using Yahoo! mail=

:1. When you open an email message, hover your mouse on the Sender's name.
:2. Click the the three dots in the Sender's info window that appears and click “Add to contacts”.

[[File:Add to contacts yahoo.png| center]]

:3. When "Add Contact" form comes up, click "Save".

[[File:Add contact yahoo form.PNG| center]]
 
=Using Mac Mail=

:1. From the top menu select '''Mail > Preferences'''

[[File:Step 1 - open Mail preferences.jpg| center]]

:2. Then select the “'''Rules'''” icon, click “'''Add Rule'''” and type a name for the rule in the description field. Use the following settings:

[[File:Step 2 - open Rules configuration.jpg| center]]

:3. “If any of the following conditions are met: From Contains”. In the text field besides “Contains” type '''@simplybook.me'''

[[File:Step 3 - add a rule for SimplyBook.me mails.jpg| center]]

:4. Select “'''Move Message'''” and “'''Inbox'''” from the drop down menus and then click '''OK''' to save the rule.
 
=Using Outlook=

:1. Right-click on the message in your inbox.
:2. Select “Junk E-mail” from the menu.
:3. Click “Never Block Sender” or "Never Block Sender's Domain (@example.com)".

[[File:Outlook not junk.jpg| center]]

Great, you’re all set! We look forward to being in touch and seeing your business blossom!