How to cancel booking - Revision history

Admin: Marked this version for translation

2025-06-23T13:10:12Z

Marked this version for translation

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Admin at 13:10, 23 June 2025

2025-06-23T13:10:07Z

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Admin at 11:31, 9 September 2024

2024-09-09T11:31:36Z

← Older revision		Revision as of 11:31, 9 September 2024
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	In <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Calendar</span> (left-side menu) or in in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reports</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Booking details.</span> Click on the booking to open the details or use <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">View</span> option if in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reports</span> and then press <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Cancel booking</span> button. <br/>		In <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Calendar</span> (left-side menu) or in in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reports</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Booking details.</span> Click on the booking to open the details or use <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">View</span> option if in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reports</span> and then press <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Cancel booking</span> button. <br/>
	[[File:Cancel booking v3.png \| center ]]		[[File:Cancel booking in the booking info form.png\|600px\| center \|link=https://help.simplybook.me/images/9/95/Cancel_booking_in_the_booking_info_form.png]]
	<br/><br/>		<br/><br/>
	In case you need to cancel many bookings at once you can do that in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reports</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Booking details.</span><br>		In case you need to cancel many bookings at once you can do that in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reports</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Booking details.</span><br>
	You can use the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">filter</span> if necessary, <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">check the boxes</span> with the bookings to cancel and click on <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Cancel selected</span> button at the top.<br>		You can use the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">filter</span> if necessary, <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">check the boxes</span> with the bookings to cancel and click on <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Cancel selected</span> button at the top.<br>
	<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!''' It is possible to cancel the appointments from one report page at a time.</span>		<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!''' It is possible to cancel the appointments from one report page at a time.</span>
	[[File:~~Mass cancellation detailed~~ report.png\|1200px\|border\|center]]		[[File:Cancel several bookings from report redesigned.png\|1200px\|border\|center\|link=https://help.simplybook.me/images/a/ac/Cancel_several_bookings_from_report_redesigned.png]]
	<br/><br/>		<br/><br/>
	;*For client		;*For client

Admin at 10:07, 2 August 2021

2021-08-02T10:07:00Z

← Older revision		Revision as of 10:07, 2 August 2021
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	;*For admin or user		;*For admin or user
	In ~~'''~~Calendar~~'''~~ (~~tab in the~~ left-side menu) or in in ~~'''~~Reports // ~~Detailed reports'''.~~ Click on the booking to open the details and then press "Cancel booking" button. <br/>		In <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Calendar</span> (left-side menu) or in in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reports</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Booking details.</span> Click on the booking to open the details or use <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">View</span> option if in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reports</span> and then press <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Cancel booking</span> button. <br/>
	[[File:Cancel booking v3.png\| center ]]		[[File:Cancel booking v3.png \| center ]]
	<br><br>		<br/><br/>
			In case you need to cancel many bookings at once you can do that in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reports</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Booking details.</span><br>
			You can use the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">filter</span> if necessary, <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">check the boxes</span> with the bookings to cancel and click on <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Cancel selected</span> button at the top.<br>
			<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!''' It is possible to cancel the appointments from one report page at a time.</span>
			[[File:Mass cancellation detailed report.png\|1200px\|border\|center]]
			<br/><br/>
	;*For client		;*For client
	To cancel their bookings, clients can click "cancel link" in their confirmation emails.		To cancel their bookings, clients can click <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">cancel link</span> in their confirmation emails.
	[[File:CancelBookingLink750.png \| center ]]		[[File:CancelBookingLink750.png \| center ]]
			<br/><br/>
			Or use <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Cancel</span> button on the booking website, <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">My bookings</span> tab.<br>
			(If you want to prohibit clients from cancelling the appointments, you may need <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">[[Custom_Features#Cancellation_Policy\| Cancellation Policy Custom Feature]]</span>.</span>)
	<br><br>		<br><br>

	~~:If you want to prohibit clients from cancelling, you may need [[Custom_Features#Cancellation_Policy\| Cancellation Policy Custom Feature]].~~
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Admin at 10:31, 5 April 2019

2019-04-05T10:31:21Z

← Older revision		Revision as of 10:31, 5 April 2019
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	''If you want to prohibit clients from cancelling, you may need [[Custom_Features#Cancellation_Policy\| Cancellation Policy Custom Feature]].''		:If you want to prohibit clients from cancelling, you may need [[Custom_Features#Cancellation_Policy\| Cancellation Policy Custom Feature]].
	<br><br>		<br><br>

Admin at 10:06, 5 April 2019

2019-04-05T10:06:11Z

← Older revision		Revision as of 10:06, 5 April 2019
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	;*For admin or user		;*For admin or user
	In '''Calendar''' (tab in the left-side menu) or in in '''Reports // Detailed reports'''. Click on the booking to open the details and then press "Cancel booking" button. <br/>		In '''Calendar''' (tab in the left-side menu) or in in '''Reports // Detailed reports'''. Click on the booking to open the details and then press "Cancel booking" button. <br/>
	[[File:~~CancelBookingForm400~~.png \| center ]]<br/>		[[File:Cancel booking v3.png\| center ]]
			<br><br>

	;*For client		;*For client
	To cancel their bookings, clients can click "cancel link" in their confirmation emails.		To cancel their bookings, clients can click "cancel link" in their confirmation emails.
	[[File:CancelBookingLink750.png \| center ]]<br/>		[[File:CancelBookingLink750.png \| center ]]
			<br><br>

	''If you want to prohibit clients from cancelling, you may need [[Custom_Features#Cancellation_Policy\| Cancellation Policy Custom Feature]].''		''If you want to prohibit clients from cancelling, you may need [[Custom_Features#Cancellation_Policy\| Cancellation Policy Custom Feature]].''
	<br><br>		<br><br>

Admin at 12:00, 1 May 2017

2017-05-01T12:00:49Z

← Older revision		Revision as of 12:00, 1 May 2017
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			<br><br>
	;*For admin or user		;*For admin or user
	In '''Calendar''' (tab in the left-side menu) or in in '''Reports // Detailed reports'''. Click on the booking to open the details and then press "Cancel booking" button. <br/>		In '''Calendar''' (tab in the left-side menu) or in in '''Reports // Detailed reports'''. Click on the booking to open the details and then press "Cancel booking" button. <br/>
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	[[File:CancelBookingLink750.png \| center ]]<br/>		[[File:CancelBookingLink750.png \| center ]]<br/>

	''If you want to prohibit clients from cancelling, you may need [[~~Plugins~~#Cancellation_Policy\| Cancellation Policy ~~plugin~~]].''		''If you want to prohibit clients from cancelling, you may need [[Custom_Features#Cancellation_Policy\| Cancellation Policy Custom Feature]].''
			<br><br>

Admin at 15:11, 24 March 2016

2016-03-24T15:11:41Z

← Older revision		Revision as of 15:11, 24 March 2016
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	;*For admin or user		;*For admin or user
	In '''Calendar''' (tab in the left-side menu) or in in '''Reports//Detailed reports'''. Click on the booking to open the details and then press "Cancel booking" button.		In '''Calendar''' (tab in the left-side menu) or in in '''Reports // Detailed reports'''. Click on the booking to open the details and then press "Cancel booking" button. <br/>
			[[File:CancelBookingForm400.png \| center ]]<br/>

	;*For client		;*For client
	To cancel their bookings, clients can click "cancel link" in their confirmation emails.		To cancel their bookings, clients can click "cancel link" in their confirmation emails.
			[[File:CancelBookingLink750.png \| center ]]<br/>

	''If you want to prohibit clients from cancelling, you may need [[Plugins#Cancellation_Policy\| Cancellation Policy plugin]].''		''If you want to prohibit clients from cancelling, you may need [[Plugins#Cancellation_Policy\| Cancellation Policy plugin]].''

Admin at 12:42, 21 March 2016

2016-03-21T12:42:28Z

← Older revision		Revision as of 12:42, 21 March 2016
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	;For admin or user		;*For admin or user
	In '''Calendar''' (tab in the left-side menu) or in in '''Reports//Detailed reports'''. Click on the booking to open the details and then press "Cancel booking" button.		In '''Calendar''' (tab in the left-side menu) or in in '''Reports//Detailed reports'''. Click on the booking to open the details and then press "Cancel booking" button.
	;For client		;*For client
	To cancel their bookings, clients can click "cancel link" in their confirmation emails.		To cancel their bookings, clients can click "cancel link" in their confirmation emails.

	''If you want to prohibit clients from cancelling, you may need [[Plugins#Cancellation_Policy\| Cancellation Policy plugin]].''		''If you want to prohibit clients from cancelling, you may need [[Plugins#Cancellation_Policy\| Cancellation Policy plugin]].''

Admin at 12:42, 21 March 2016

2016-03-21T12:42:07Z

← Older revision		Revision as of 12:42, 21 March 2016
Line 1:		Line 1:
	;For admin or user		;For admin or user
	In '''Calendar''' (tab in the left-side menu) or in '''In Reports//Detailed reports''. Click on the booking to open the details and then press "Cancel booking" button.		In '''Calendar''' (tab in the left-side menu) or in in '''Reports//Detailed reports'''. Click on the booking to open the details and then press "Cancel booking" button.
	;For client		;For client
	To cancel their bookings, clients can click "cancel link" in their confirmation emails.		To cancel their bookings, clients can click "cancel link" in their confirmation emails.

	''If you want to prohibit clients from cancelling, you may need [[Plugins#Cancellation_Policy\| Cancellation Policy plugin]].''		''If you want to prohibit clients from cancelling, you may need [[Plugins#Cancellation_Policy\| Cancellation Policy plugin]].''