Packages custom feature - Revision history

Admin at 14:27, 18 February 2026

2026-02-18T14:27:50Z

← Older revision		Revision as of 14:27, 18 February 2026
Line 22:		Line 22:
	:'''Please note''':		:'''Please note''':
	*as soon as you turn this custom feature on, [[Special:MyLanguage/Client Login custom feature \| Client login]] and [[Special:MyLanguage/Accept payments custom feature \| Accept Payments]] features will be enabled as well.		*as soon as you turn this custom feature on, [[Special:MyLanguage/Client Login custom feature \| Client login]] and [[Special:MyLanguage/Accept payments custom feature \| Accept Payments]] features will be enabled as well.
	*if the appointment that was purchased with the package credits is then cancelled the credits are not returned to the client's balance.<br>To get the service reverted to the package limit of a particular client automatically you can go to Custom features -> Packages and enable "Automatically refund a package credit when a booking is cancelled" option.		*if the appointment that was purchased with the package credits is then cancelled the credits are not returned to the client's balance by default.<br>To get the service reverted to the package limit of a particular client automatically you can go to Custom features -> Packages and enable "Automatically refund a package credit when a booking is cancelled" option.
	*this feature is not compatible with [[Special:MyLanguage/Clean History custom feature\|Clean History]]		*this feature is not compatible with [[Special:MyLanguage/Clean History custom feature\|Clean History]]
	*if you relate the package with the [[Special:MyLanguage/Recurring services(packs)\|recurring service]] and the client uses the package during the checkout process - currently 1 package credit is used for the whole pack of recurring sessions.		*if you relate the package with the [[Special:MyLanguage/Recurring services(packs)\|recurring service]] and the client uses the package during the checkout process - currently 1 package credit is used for the whole pack of recurring sessions.

Admin at 14:27, 18 February 2026

2026-02-18T14:27:25Z

← Older revision		Revision as of 14:27, 18 February 2026
Line 22:		Line 22:
	:'''Please note''':		:'''Please note''':
	*as soon as you turn this custom feature on, [[Special:MyLanguage/Client Login custom feature \| Client login]] and [[Special:MyLanguage/Accept payments custom feature \| Accept Payments]] features will be enabled as well.		*as soon as you turn this custom feature on, [[Special:MyLanguage/Client Login custom feature \| Client login]] and [[Special:MyLanguage/Accept payments custom feature \| Accept Payments]] features will be enabled as well.
	*if the appointment that was purchased with the package credits is then cancelled the credits are not returned to the client's balance.<br>To get the service reverted to the package limit of a particular client you can go to ~~Reports~~ -> ~~Payment Transactions~~ and ~~delete/~~refund ~~the related transaction.<br>(Refund~~ option ~~is available only if you have [[Special:MyLanguage/SBPay.me integration\|SBPay~~.~~me]] Pro integration)~~		*if the appointment that was purchased with the package credits is then cancelled the credits are not returned to the client's balance.<br>To get the service reverted to the package limit of a particular client automatically you can go to Custom features -> Packages and enable "Automatically refund a package credit when a booking is cancelled" option.
	*this feature is not compatible with [[Special:MyLanguage/Clean History custom feature\|Clean History]]		*this feature is not compatible with [[Special:MyLanguage/Clean History custom feature\|Clean History]]
	*if you relate the package with the [[Special:MyLanguage/Recurring services(packs)\|recurring service]] and the client uses the package during the checkout process - currently 1 package credit is used for the whole pack of recurring sessions.		*if you relate the package with the [[Special:MyLanguage/Recurring services(packs)\|recurring service]] and the client uses the package during the checkout process - currently 1 package credit is used for the whole pack of recurring sessions.

Admin at 19:10, 9 February 2026

2026-02-09T19:10:56Z

← Older revision		Revision as of 19:10, 9 February 2026
Line 4:		Line 4:
	<translate>		<translate>
	<!--T:7-->		<!--T:7-->
	\|description=~~Offer~~ service packages ~~for your clients to~~ book ~~multiple~~ appointments ~~at once. Manage efficiently~~. ~~Enable this feature today!~~		\|description=Sell discounted service bundles to boost revenue. Multi-session packages with flexible booking. Clients track credits, book appointments easily.
	</translate>		</translate>
	\|titlemode=append		\|titlemode=append

Admin at 09:52, 13 October 2025

2025-10-13T09:52:37Z

← Older revision		Revision as of 09:52, 13 October 2025
Line 24:		Line 24:
	*if the appointment that was purchased with the package credits is then cancelled the credits are not returned to the client's balance.<br>To get the service reverted to the package limit of a particular client you can go to Reports -> Payment Transactions and delete/refund the related transaction.<br>(Refund option is available only if you have [[Special:MyLanguage/SBPay.me integration\|SBPay.me]] Pro integration)		*if the appointment that was purchased with the package credits is then cancelled the credits are not returned to the client's balance.<br>To get the service reverted to the package limit of a particular client you can go to Reports -> Payment Transactions and delete/refund the related transaction.<br>(Refund option is available only if you have [[Special:MyLanguage/SBPay.me integration\|SBPay.me]] Pro integration)
	*this feature is not compatible with [[Special:MyLanguage/Clean History custom feature\|Clean History]]		*this feature is not compatible with [[Special:MyLanguage/Clean History custom feature\|Clean History]]
	*if you relate the package with the [[Recurring services(packs)\|recurring service]] and the client uses the package during the checkout process - currently 1 package credit is used for the whole pack of recurring sessions.		*if you relate the package with the [[Special:MyLanguage/Recurring services(packs)\|recurring service]] and the client uses the package during the checkout process - currently 1 package credit is used for the whole pack of recurring sessions.

	<!--T:3-->		<!--T:3-->

Admin at 09:52, 13 October 2025

2025-10-13T09:52:22Z

← Older revision		Revision as of 09:52, 13 October 2025
Line 24:		Line 24:
	*if the appointment that was purchased with the package credits is then cancelled the credits are not returned to the client's balance.<br>To get the service reverted to the package limit of a particular client you can go to Reports -> Payment Transactions and delete/refund the related transaction.<br>(Refund option is available only if you have [[Special:MyLanguage/SBPay.me integration\|SBPay.me]] Pro integration)		*if the appointment that was purchased with the package credits is then cancelled the credits are not returned to the client's balance.<br>To get the service reverted to the package limit of a particular client you can go to Reports -> Payment Transactions and delete/refund the related transaction.<br>(Refund option is available only if you have [[Special:MyLanguage/SBPay.me integration\|SBPay.me]] Pro integration)
	*this feature is not compatible with [[Special:MyLanguage/Clean History custom feature\|Clean History]]		*this feature is not compatible with [[Special:MyLanguage/Clean History custom feature\|Clean History]]
			*if you relate the package with the [[Recurring services(packs)\|recurring service]] and the client uses the package during the checkout process - currently 1 package credit is used for the whole pack of recurring sessions.

	<!--T:3-->		<!--T:3-->

Admin at 11:04, 24 September 2025

2025-09-24T11:04:42Z

← Older revision		Revision as of 11:04, 24 September 2025
Line 60:		Line 60:
	[[File:Add services to package redesigned.png\|1200px \| center\|link=https://help.simplybook.me/images/1/1c/Add_services_to_package_redesigned.png]]		[[File:Add services to package redesigned.png\|1200px \| center\|link=https://help.simplybook.me/images/1/1c/Add_services_to_package_redesigned.png]]
	<br><br>		<br><br>
	:8. If you are using [[Special:MyLanguage/Products for Sale custom feature \|Products for sale]] and/or [[Special:MyLanguage/~~Custom_Features#Service_Add~~-~~ons~~ \|Service Add-ons]] features simply select the corresponding tabs and add elements the same way.		:8. If you are using [[Special:MyLanguage/Products for Sale custom feature \|Products for sale]] and/or [[Special:MyLanguage/Service Add-Ons custom feature \|Service Add-ons]] features simply select the corresponding tabs and add elements the same way.
	[[File:Add products to package redesigned.png\|1200px \| center\|link=https://help.simplybook.me/images/0/0f/Add_products_to_package_redesigned.png]]		[[File:Add products to package redesigned.png\|1200px \| center\|link=https://help.simplybook.me/images/0/0f/Add_products_to_package_redesigned.png]]
	<br><br>		<br><br>

Admin: Marked this version for translation

2025-09-24T10:37:03Z

Marked this version for translation

← Older revision		Revision as of 10:37, 24 September 2025
Line 28:		Line 28:
	<br><br>		<br><br>

			<!--T:4-->
	Video tutorial available <p><youtube>PV-NcGv8kj4</youtube></p>		Video tutorial available <p><youtube>PV-NcGv8kj4</youtube></p>
	<br><br>		<br><br>
	=How to use= ~~<!--T:4-->~~		=How to use=
	:1. To switch this custom feature on, please navigate to your Custom Features page, go to “Booking related” section and click on “Enable”		:1. To switch this custom feature on, please navigate to your Custom Features page, go to “Booking related” section and click on “Enable”
	[[File:Packages enable path redesigned.png\|1200px \| center\|link=https://help.simplybook.me/images/7/78/Packages_enable_path_redesigned.png]]		[[File:Packages enable path redesigned.png\|1200px \| center\|link=https://help.simplybook.me/images/7/78/Packages_enable_path_redesigned.png]]
Line 78:		Line 79:


	=The use of Packages within the POS feature= ~~<!--T:5-->~~		<!--T:5-->
			=The use of Packages within the POS feature=
	:1. Make sure you have enabled POS custom feature.		:1. Make sure you have enabled POS custom feature.
	[[File:Pos enable path redesigned.png\|1200px \| center\|link=https://help.simplybook.me/images/2/2b/Pos_enable_path_redesigned.png]]		[[File:Pos enable path redesigned.png\|1200px \| center\|link=https://help.simplybook.me/images/2/2b/Pos_enable_path_redesigned.png]]
Line 103:		Line 105:


	~~=Booking site operation=~~ <!--T:6-->		<!--T:6-->
			=Booking site operation=
	:1. The clients will be able to navigate to the “Packages” tab on your booking site.		:1. The clients will be able to navigate to the “Packages” tab on your booking site.
	:'''Please note''', the client must be logged in to see his/her purchases.		:'''Please note''', the client must be logged in to see his/her purchases.

Admin at 10:36, 24 September 2025

2025-09-24T10:36:54Z

← Older revision		Revision as of 10:36, 24 September 2025
Line 15:		Line 15:
	__FORCETOC__		__FORCETOC__
	[[File:Packages icon.png \| left]]		[[File:Packages icon.png \| left]]
	With the Packages custom feature you can create a package of multiple services, or, if you also sell additional items, combine services with products, add-ons, and [[Special:MyLanguage/~~Custom_Features#~~Classes \|classes]]. Clients can buy packages on your booking page or with Simplybook.me’s [[Special:MyLanguage/~~Custom_Features#Point_of_Sale~~ \| POS feature]]. Each package can be defined with some general items limit and any number of services and products, and you can set the validity to any period available. Once clients have purchased a package, they can book a service at any time paying with their package credits. They can always check how many occurrences are left within each package.		With the Packages custom feature you can create a package of multiple services, or, if you also sell additional items, combine services with products, add-ons, and [[Special:MyLanguage/Classes custom feature \|classes]]. Clients can buy packages on your booking page or with Simplybook.me’s [[Special:MyLanguage/Point of Sale custom feature \| POS feature]]. Each package can be defined with some general items limit and any number of services and products, and you can set the validity to any period available. Once clients have purchased a package, they can book a service at any time paying with their package credits. They can always check how many occurrences are left within each package.


Line 21:		Line 21:
	<!--T:2-->		<!--T:2-->
	:'''Please note''':		:'''Please note''':
	*as soon as you turn this custom feature on, [[Special:MyLanguage/~~Custom_Features#Client_Login~~ \| Client login]] and [[Special:MyLanguage/~~Custom_Features#Accept_Payments~~ \| Accept Payments]] features will be enabled as well.		*as soon as you turn this custom feature on, [[Special:MyLanguage/Client Login custom feature \| Client login]] and [[Special:MyLanguage/Accept payments custom feature \| Accept Payments]] features will be enabled as well.
	*if the appointment that was purchased with the package credits is then cancelled the credits are not returned to the client's balance.<br>To get the service reverted to the package limit of a particular client you can go to Reports -> Payment Transactions and delete/refund the related transaction.<br>(Refund option is available only if you have [[Special:MyLanguage/SBPay.me integration\|SBPay.me]] Pro integration)		*if the appointment that was purchased with the package credits is then cancelled the credits are not returned to the client's balance.<br>To get the service reverted to the package limit of a particular client you can go to Reports -> Payment Transactions and delete/refund the related transaction.<br>(Refund option is available only if you have [[Special:MyLanguage/SBPay.me integration\|SBPay.me]] Pro integration)
	*this feature is not compatible with [[Clean History custom feature\|Clean History]]		*this feature is not compatible with [[Special:MyLanguage/Clean History custom feature\|Clean History]]

	<!--T:3-->		<!--T:3-->
Line 59:		Line 59:
	[[File:Add services to package redesigned.png\|1200px \| center\|link=https://help.simplybook.me/images/1/1c/Add_services_to_package_redesigned.png]]		[[File:Add services to package redesigned.png\|1200px \| center\|link=https://help.simplybook.me/images/1/1c/Add_services_to_package_redesigned.png]]
	<br><br>		<br><br>
	:8. If you are using [[Special:MyLanguage/~~Custom_Features#Products_for_Sale~~ \|Products for sale]] and/or [[Special:MyLanguage/Custom_Features#Service_Add-ons \|Service Add-ons]] features simply select the corresponding tabs and add elements the same way.		:8. If you are using [[Special:MyLanguage/Products for Sale custom feature \|Products for sale]] and/or [[Special:MyLanguage/Custom_Features#Service_Add-ons \|Service Add-ons]] features simply select the corresponding tabs and add elements the same way.
	[[File:Add products to package redesigned.png\|1200px \| center\|link=https://help.simplybook.me/images/0/0f/Add_products_to_package_redesigned.png]]		[[File:Add products to package redesigned.png\|1200px \| center\|link=https://help.simplybook.me/images/0/0f/Add_products_to_package_redesigned.png]]
	<br><br>		<br><br>

Admin at 10:33, 23 June 2025

2025-06-23T10:33:00Z

← Older revision		Revision as of 10:33, 23 June 2025
Line 28:		Line 28:
	<br><br>		<br><br>

	Video tutorial available ~~[[File:Youtube~~-~~Logo.png\|link=https:~~/~~/www.~~youtube~~.com~~/~~watch?v=PV-NcGv8kj4]]~~		Video tutorial available <p><youtube>PV-NcGv8kj4</youtube></p>
	<br><br>		<br><br>
	=How to use= <!--T:4-->		=How to use= <!--T:4-->

Admin: Marked this version for translation

2025-01-15T15:39:45Z

Marked this version for translation

← Older revision		Revision as of 15:39, 15 January 2025
Line 3:		Line 3:
	\|title=Packages custom feature - SimplyBook.me		\|title=Packages custom feature - SimplyBook.me
	<translate>		<translate>
			<!--T:7-->
	\|description=Offer service packages for your clients to book multiple appointments at once. Manage efficiently. Enable this feature today!		\|description=Offer service packages for your clients to book multiple appointments at once. Manage efficiently. Enable this feature today!
	</translate>		</translate>