SMS Gateway custom feature - Revision history

Admin at 18:47, 2 February 2026

2026-02-02T18:47:57Z

← Older revision		Revision as of 18:47, 2 February 2026
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	{{#seo:		{{#seo:
	\|title=SMS Gateway custom feature - SimplyBook.me		\|title=SMS Gateway custom feature - SimplyBook.me
	\|description=~~Enable~~ SMS ~~Gateway to send custom text notifications to clients~~. ~~Improve communication with this feature~~. ~~Activate it now!~~		\|description=Use own SMS gateway (Twilio, Nexmo, BulkSMS, HISMS, Websms, Infobip). Send from your phone number, save 20-30% vs credits. Requires technical setup.
	\|titlemode=append		\|titlemode=append
	\|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, plugins, custom features, additional functionality, send sms from own number, receive replies from clients, sender number, own SMS gateway		\|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, plugins, custom features, additional functionality, send sms from own number, receive replies from clients, sender number, own SMS gateway

Admin: Marked this version for translation

2025-05-19T15:34:53Z

Marked this version for translation

← Older revision		Revision as of 15:34, 19 May 2025
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	<languages/>		<languages/>
	<translate>		<translate>
			<!--T:1-->
	{{#seo:		{{#seo:
	\|title=SMS Gateway custom feature - SimplyBook.me		\|title=SMS Gateway custom feature - SimplyBook.me
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			<!--T:2-->
	<br>		<br>
	[[File:Sms.png\|left]]		[[File:Sms.png\|left]]

			<!--T:3-->
	Use the SMS Gateway custom feature to use your own SMS gateway (Twilio, Vonage(Nexmo), BulkSMS, HISMS, Websms, Infobip available only) and use your own phone number as sender number. If you use this feature, you pay the gateway directly saving around 20% to 30% compared to when you buy SimplyBook.me credits.		Use the SMS Gateway custom feature to use your own SMS gateway (Twilio, Vonage(Nexmo), BulkSMS, HISMS, Websms, Infobip available only) and use your own phone number as sender number. If you use this feature, you pay the gateway directly saving around 20% to 30% compared to when you buy SimplyBook.me credits.
	<br><br>		<br><br>
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			<!--T:4-->
	'''How to use'''		'''How to use'''
	:1. Enable Sms Gateway Custom feature in Custom features//Other section at one-time activation fee.		:1. Enable Sms Gateway Custom feature in Custom features//Other section at one-time activation fee.
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	</translate>		</translate>
	<translate>		<translate>
			<!--T:5-->
	:4. Choose the sms provider from “SMS Gateway” drop down and add corresponding credentials for the selected gateway below.		:4. Choose the sms provider from “SMS Gateway” drop down and add corresponding credentials for the selected gateway below.
	[[File:Sms gateway select provider redesigned.png\|1200px \| center\|link=https://help.simplybook.me/images/4/4c/Sms_gateway_select_provider_redesigned.png]]		[[File:Sms gateway select provider redesigned.png\|1200px \| center\|link=https://help.simplybook.me/images/4/4c/Sms_gateway_select_provider_redesigned.png]]
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	</translate>		</translate>
	<translate>		<translate>
			<!--T:6-->
	:''Troubleshooting:''		:''Troubleshooting:''

			<!--T:7-->
	:'''Sms credits are charged from my account:'''		:'''Sms credits are charged from my account:'''
	- SMS Gateway Custom Feature is not enabled<br>		- SMS Gateway Custom Feature is not enabled<br>

Admin at 15:34, 19 May 2025

2025-05-19T15:34:48Z

← Older revision		Revision as of 15:34, 19 May 2025
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			<languages/>
			<translate>
	{{#seo:		{{#seo:
	\|title=SMS Gateway custom feature - SimplyBook.me		\|title=SMS Gateway custom feature - SimplyBook.me
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	\|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, plugins, custom features, additional functionality, send sms from own number, receive replies from clients, sender number, own SMS gateway		\|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, plugins, custom features, additional functionality, send sms from own number, receive replies from clients, sender number, own SMS gateway
	}}		}}
			</translate>
			<translate>


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	:2. Create an account with one of available sms gateways: [https://www.vonage.com/ Vonage(Nexmo)], [https://www.twilio.com/try-twilio Twilio], [https://www2.bulksms.com/register/ BulkSMS], [https://www.hisms.ws/ HISMS], [https://www.websms.com.cy/ Websms] or [https://www.infobip.com/ Infobip] if you do not have one yet.<br><br>		:2. Create an account with one of available sms gateways: [https://www.vonage.com/ Vonage(Nexmo)], [https://www.twilio.com/try-twilio Twilio], [https://www2.bulksms.com/register/ BulkSMS], [https://www.hisms.ws/ HISMS], [https://www.websms.com.cy/ Websms] or [https://www.infobip.com/ Infobip] if you do not have one yet.<br><br>
	:3. Go to settings on the right side of the SimplyBook.me Custom Features page for “SMS Gateway” custom feature.<br><br>		:3. Go to settings on the right side of the SimplyBook.me Custom Features page for “SMS Gateway” custom feature.<br><br>
			</translate>
			<translate>
	:4. Choose the sms provider from “SMS Gateway” drop down and add corresponding credentials for the selected gateway below.		:4. Choose the sms provider from “SMS Gateway” drop down and add corresponding credentials for the selected gateway below.
	[[File:Sms gateway select provider redesigned.png\|1200px \| center\|link=https://help.simplybook.me/images/4/4c/Sms_gateway_select_provider_redesigned.png]]		[[File:Sms gateway select provider redesigned.png\|1200px \| center\|link=https://help.simplybook.me/images/4/4c/Sms_gateway_select_provider_redesigned.png]]
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	:You will be able to see sms being sent from the system in Reports//Sms report with 0 as credits amount in this case.		:You will be able to see sms being sent from the system in Reports//Sms report with 0 as credits amount in this case.
	<br><br>		<br><br>
			</translate>
			<translate>
	:''Troubleshooting:''		:''Troubleshooting:''

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	- There is no sms credits on your balance.		- There is no sms credits on your balance.
	<br><br>		<br><br>
			</translate>

Admin at 18:56, 13 December 2024

2024-12-13T18:56:08Z

← Older revision		Revision as of 18:56, 13 December 2024
Line 1:		Line 1:
	{{#seo:		{{#seo:
	\|title=SMS Gateway custom feature - SimplyBook.me		\|title=SMS Gateway custom feature - SimplyBook.me
			\|description=Enable SMS Gateway to send custom text notifications to clients. Improve communication with this feature. Activate it now!
	\|titlemode=append		\|titlemode=append
	\|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, plugins, custom features, additional functionality, send sms from own number, receive replies from clients, sender number, own SMS gateway		\|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, plugins, custom features, additional functionality, send sms from own number, receive replies from clients, sender number, own SMS gateway

Admin at 14:25, 7 October 2024

2024-10-07T14:25:02Z

← Older revision		Revision as of 14:25, 7 October 2024
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	'''How to use'''		'''How to use'''
	:1. Enable Sms Gateway Custom feature in Custom features//Other section at one-time activation fee.		:1. Enable Sms Gateway Custom feature in Custom features//Other section at one-time activation fee.
	[[File:Sms gateway enable path ~~new cf~~.png \| center]]		[[File:Sms gateway enable path redesigned.png\|1200px\| center\|link=https://help.simplybook.me/images/4/4d/Sms_gateway_enable_path_redesigned.png]]
	<br><br>		<br><br>
	:2. Create an account with one of available sms gateways: [https://www.vonage.com/ Vonage(Nexmo)], [https://www.twilio.com/try-twilio Twilio], [https://www2.bulksms.com/register/ BulkSMS], [https://www.hisms.ws/ HISMS], [https://www.websms.com.cy/ Websms] or [https://www.infobip.com/ Infobip] if you do not have one yet.<br><br>		:2. Create an account with one of available sms gateways: [https://www.vonage.com/ Vonage(Nexmo)], [https://www.twilio.com/try-twilio Twilio], [https://www2.bulksms.com/register/ BulkSMS], [https://www.hisms.ws/ HISMS], [https://www.websms.com.cy/ Websms] or [https://www.infobip.com/ Infobip] if you do not have one yet.<br><br>
	:3. Go to settings on the right side of the SimplyBook.me Custom Features page for “SMS Gateway” custom feature.<br><br>		:3. Go to settings on the right side of the SimplyBook.me Custom Features page for “SMS Gateway” custom feature.<br><br>
	:4. Choose the sms provider from “SMS Gateway” drop down and add corresponding credentials for the selected gateway below.		:4. Choose the sms provider from “SMS Gateway” drop down and add corresponding credentials for the selected gateway below.
	[[File:Sms gateway ~~settings path new cf~~.png \| center]]		[[File:Sms gateway select provider redesigned.png\|1200px \| center\|link=https://help.simplybook.me/images/4/4c/Sms_gateway_select_provider_redesigned.png]]
	<br><br>		<br><br>
	:5. Save settings and it is all done!		:5. Save settings and it is all done!

Admin at 15:15, 8 December 2021

2021-12-08T15:15:12Z

← Older revision		Revision as of 15:15, 8 December 2021
Line 9:		Line 9:
	[[File:Sms.png\|left]]		[[File:Sms.png\|left]]

	Use the SMS Gateway custom feature to use your own SMS gateway (Twilio, Nexmo, BulkSMS, HISMS, Websms, Infobip available only) and use your own phone number as sender number. If you use this feature, you pay the gateway directly saving around 20% to 30% compared to when you buy SimplyBook.me credits.		Use the SMS Gateway custom feature to use your own SMS gateway (Twilio, Vonage(Nexmo), BulkSMS, HISMS, Websms, Infobip available only) and use your own phone number as sender number. If you use this feature, you pay the gateway directly saving around 20% to 30% compared to when you buy SimplyBook.me credits.
	<br><br>		<br><br>
	'''IMPORTANT!''' Setting this up requires some technical knowledge and the SimplyBook.me team can not help with account creation at the SMS gateway providers.		'''IMPORTANT!''' Setting this up requires some technical knowledge and the SimplyBook.me team can not help with account creation at the SMS gateway providers.
Line 19:		Line 19:
	[[File:Sms gateway enable path new cf.png \| center]]		[[File:Sms gateway enable path new cf.png \| center]]
	<br><br>		<br><br>
	:2. Create an account with one of available sms gateways: [https://~~dashboard~~.~~nexmo~~.com/~~sign-up~~ Nexmo], [https://www.twilio.com/try-twilio Twilio], [https://www2.bulksms.com/register/ BulkSMS], [https://www.hisms.ws/ HISMS], [https://www.websms.com.cy/ Websms] or [https://www.infobip.com/ Infobip] if you do not have one yet.<br><br>		:2. Create an account with one of available sms gateways: [https://www.vonage.com/ Vonage(Nexmo)], [https://www.twilio.com/try-twilio Twilio], [https://www2.bulksms.com/register/ BulkSMS], [https://www.hisms.ws/ HISMS], [https://www.websms.com.cy/ Websms] or [https://www.infobip.com/ Infobip] if you do not have one yet.<br><br>
	:3. Go to settings on the right side of the SimplyBook.me Custom Features page for “SMS Gateway” custom feature.<br><br>		:3. Go to settings on the right side of the SimplyBook.me Custom Features page for “SMS Gateway” custom feature.<br><br>
	:4. Choose the sms provider from “SMS Gateway” drop down and add corresponding credentials for the selected gateway below.		:4. Choose the sms provider from “SMS Gateway” drop down and add corresponding credentials for the selected gateway below.

Admin at 14:19, 3 August 2021

2021-08-03T14:19:58Z

← Older revision		Revision as of 14:19, 3 August 2021
Line 9:		Line 9:
	[[File:Sms.png\|left]]		[[File:Sms.png\|left]]

	Use the SMS Gateway custom feature to use your own SMS gateway (Twilio, Nexmo or BulkSMS available only) and use your own phone number as sender number. If you use this feature, you pay the gateway directly saving around 20% to 30% compared to when you buy SimplyBook.me credits.		Use the SMS Gateway custom feature to use your own SMS gateway (Twilio, Nexmo, BulkSMS, HISMS, Websms, Infobip available only) and use your own phone number as sender number. If you use this feature, you pay the gateway directly saving around 20% to 30% compared to when you buy SimplyBook.me credits.
	<br><br>		<br><br>
	'''IMPORTANT!''' Setting this up requires some technical knowledge and the SimplyBook.me team can not help with account creation at the SMS gateway providers.		'''IMPORTANT!''' Setting this up requires some technical knowledge and the SimplyBook.me team can not help with account creation at the SMS gateway providers.
Line 19:		Line 19:
	[[File:Sms gateway enable path new cf.png \| center]]		[[File:Sms gateway enable path new cf.png \| center]]
	<br><br>		<br><br>
	:2. Create an account with one of available sms gateways: [https://dashboard.nexmo.com/sign-up Nexmo], [https://www.twilio.com/try-twilio Twilio] or [https://www2.bulksms.com/register/ BulkSMS] if you do not have one yet.<br><br>		:2. Create an account with one of available sms gateways: [https://dashboard.nexmo.com/sign-up Nexmo], [https://www.twilio.com/try-twilio Twilio], [https://www2.bulksms.com/register/ BulkSMS], [https://www.hisms.ws/ HISMS], [https://www.websms.com.cy/ Websms] or [https://www.infobip.com/ Infobip] if you do not have one yet.<br><br>
	:3. Go to settings on the right side of the SimplyBook.me Custom Features page for “SMS Gateway” custom feature.<br><br>		:3. Go to settings on the right side of the SimplyBook.me Custom Features page for “SMS Gateway” custom feature.<br><br>
	:4. Choose the sms provider from “SMS Gateway” drop down and add corresponding credentials for the selected gateway below.		:4. Choose the sms provider from “SMS Gateway” drop down and add corresponding credentials for the selected gateway below.

Admin at 09:38, 30 October 2020

2020-10-30T09:38:52Z

← Older revision		Revision as of 09:38, 30 October 2020
Line 13:		Line 13:
	'''IMPORTANT!''' Setting this up requires some technical knowledge and the SimplyBook.me team can not help with account creation at the SMS gateway providers.		'''IMPORTANT!''' Setting this up requires some technical knowledge and the SimplyBook.me team can not help with account creation at the SMS gateway providers.
	<br><br>		<br><br>


	'''How to use'''		'''How to use'''
	:1. Enable Sms Gateway Custom feature in Custom features//Other section at one-time activation fee.		:1. Enable Sms Gateway Custom feature in Custom features//Other section at one-time activation fee.
	[[File:Sms gateway enable path.png \| center]]		[[File:Sms gateway enable path new cf.png \| center]]
	<br><br>		<br><br>
	:2. Create an account with one of available sms gateways: [https://dashboard.nexmo.com/sign-up Nexmo], [https://www.twilio.com/try-twilio Twilio] or [https://www2.bulksms.com/register/ BulkSMS] if you do not have one yet.		:2. Create an account with one of available sms gateways: [https://dashboard.nexmo.com/sign-up Nexmo], [https://www.twilio.com/try-twilio Twilio] or [https://www2.bulksms.com/register/ BulkSMS] if you do not have one yet.<br><br>
	:3. ~~Click~~ on ~~“Settings” near~~ “SMS Gateway” custom feature.		:3. Go to settings on the right side of the SimplyBook.me Custom Features page for “SMS Gateway” custom feature.<br><br>
	[[File:Sms gateway settings path.png \| center]]		:4. Choose the sms provider from “SMS Gateway” drop down and add corresponding credentials for the selected gateway below.
			[[File:Sms gateway settings path new cf.png \| center]]
	<br><br>		<br><br>
	4. ~~On the next step please select the sms provider from “SMS Gateway” drop down~~ and ~~add corresponding settings on the right side of the page.~~		:5. Save settings and it is all done!
	~~[[File:Sms gateway options.png \| center]]~~
	<br><br>		<br><br>
	~~5. Save settings and it is all done!~~		:'''Please note!''' If this custom feature is enabled and set correctly you do not need to purchase sms credits from our side. <br>
	~~<br><br>~~		:You will be able to see sms being sent from the system in Reports//Sms report with 0 as credits amount in this case.
	'''Please note!''' If this custom feature is enabled and set correctly you do not need to purchase sms credits from our side. <br>
	You will be able to see sms being sent from the system in Reports//Sms report with 0 as credits amount in this case.
	<br><br>		<br><br>
	:''Troubleshooting:''		:''Troubleshooting:''

Admin: Created page with "{{#seo: |title=SMS Gateway custom feature - SimplyBook.me |titlemode=append |keywords=faq, frequently asked questions, booking software, appointment system questions, appointm..."

2019-04-29T12:26:44Z

Created page with "{{#seo: |title=SMS Gateway custom feature - SimplyBook.me |titlemode=append |keywords=faq, frequently asked questions, booking software, appointment system questions, appointm..."

New page

{{#seo:
|title=SMS Gateway custom feature - SimplyBook.me
|titlemode=append
|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, plugins, custom features, additional functionality, send sms from own number, receive replies from clients, sender number, own SMS gateway
}}

 
[[File:Sms.png|left]]

Use the SMS Gateway custom feature to use your own SMS gateway (Twilio, Nexmo or BulkSMS available only) and use your own phone number as sender number. If you use this feature, you pay the gateway directly saving around 20% to 30% compared to when you buy SimplyBook.me credits.
 
'''IMPORTANT!''' Setting this up requires some technical knowledge and the SimplyBook.me team can not help with account creation at the SMS gateway providers.
 
'''How to use'''
:1. Enable Sms Gateway Custom feature in Custom features//Other section at one-time activation fee.
[[File:Sms gateway enable path.png | center]]
 
:2. Create an account with one of available sms gateways: [https://dashboard.nexmo.com/sign-up Nexmo], [https://www.twilio.com/try-twilio Twilio] or [https://www2.bulksms.com/register/ BulkSMS] if you do not have one yet.
:3. Click on “Settings” near “SMS Gateway” custom feature.
[[File:Sms gateway settings path.png | center]]
 
4. On the next step please select the sms provider from “SMS Gateway” drop down and add corresponding settings on the right side of the page.
[[File:Sms gateway options.png | center]]
 
5. Save settings and it is all done!
 
'''Please note!''' If this custom feature is enabled and set correctly you do not need to purchase sms credits from our side. 
You will be able to see sms being sent from the system in Reports//Sms report with 0 as credits amount in this case.
 
:''Troubleshooting:''

:'''Sms credits are charged from my account:'''
- SMS Gateway Custom Feature is not enabled 
- SMS Gateway processor settings are not added.
 
:'''Sms are not sent from the system'''
- SMS Gateway settings are not added correctly. 
- There is no sms credits on your balance.