My SimplyBook.me subscription and how to renew: Difference between revisions

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:1. Dashboard, Your current tariff section
:1. Dashboard, Your current tariff section
[[File:Plan info on dashboard.png| center|link=https://help.simplybook.me/images/a/aa/Plan_info_on_dashboard.png]]
[[File:Subscription info on dashboard redesigned.png|1200px| center|link=https://help.simplybook.me/images/5/5c/Subscription_info_on_dashboard_redesigned.png]]
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:2. Plans&Prices//Subscriptions above Subscriptions table
:2. Plans&Prices//Subscriptions above Subscriptions table
[[File:Subscription details path redesigned.png|1200px|center|link=https://help.simplybook.me/images/8/89/Subscription_details_path_redesigned.png]]
[[File:Plans and prices page subscription info redesigned2.png|1200px|center|link=https://help.simplybook.me/images/8/81/Plans_and_prices_page_subscription_info_redesigned2.png]]
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:3. On Welcome page, on the right side.
:3. On Account info page, on the right side.
[[File:Subscription details on welcome upd.png|1200px|center|link=https://help.simplybook.me/images/2/22/Subscription_details_on_welcome_upd.png]]
[[File:Plan info on my account page redesigned.png|1200px|center|link=https://help.simplybook.me/images/1/18/Plan_info_on_my_account_page_redesigned.png]]
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==How to renew subscription==
==How to renew subscription==
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In Plans&Prices // Subscriptions section choose the package you need and press "Buy" under it. <br/>
In Plans&Prices // Subscriptions section choose the package you need and press "Buy/Renew" under it. <br/>
[[File:Buy subscription path redesigned.png|1200px| center|link=https://help.simplybook.me/images/d/d9/Buy_subscription_path_redesigned.png]]
[[File:Buy new subscription path redesigned2.png|1200px| center|link=https://help.simplybook.me/images/3/34/Buy_new_subscription_path_redesigned2.png]]
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There are several payment gateways to pay for your subscription depending on the selected currency:<br/>
There are several payment gateways to pay for your subscription depending on your region/currency:<br/>
[[File:Billing details page redesigned.png|1200px| center|link=https://help.simplybook.me/images/c/c2/Billing_details_page_redesigned.png ]]<br/>
[[File:Payment methods for susbscription redesigned2.png|1200px| center|link=https://help.simplybook.me/images/b/b9/Payment_methods_for_susbscription_redesigned2.png]]<br/>




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When you select to pay with your bank card (via SafeCharge, Stripe systems or PayPal) your payment method gets saved in Plans & Prices -> Payments history -> Payment methods<br>
When you select to pay with your bank card (via SafeCharge, Stripe systems or PayPal) your payment method gets saved in Plans & Prices -> Payments history -> Payment methods<br>
and you will be able to use these saved methods for the future purchases of subscriptions and/or additional items so that you will not need to remember the credentials each time you need to add something to your system.
and you will be able to use these saved methods for the future purchases of subscriptions and/or additional items so that you will not need to remember the credentials each time you need to add something to your system.
[[File:Use saved payment method redesigned.png|1200px|center|link=https://help.simplybook.me/images/8/80/Use_saved_payment_method_redesigned.png]]
[[File:Saved payment method redesigned2.png|1200px|center|link=https://help.simplybook.me/images/c/ca/Saved_payment_method_redesigned2.png]]
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You can always disable the methods that were previously saved in Plans & Prices -> Subscriptions -> Payment methods.
You can always disable the methods that were previously saved in Plans & Prices -> Subscriptions -> scroll the page down -> Edit payment methods.
[[File:Saved payment methods path.png|1200px|center|link=https://help.simplybook.me/images/3/3a/Saved_payment_methods_path.png]]
[[File:Edit payment methods path redesigned2.png|1200px|center|link=https://help.simplybook.me/images/4/4c/Edit_payment_methods_path_redesigned2.png]]
[[File:Saved payment methods disable path.png|1200px|center|link=https://help.simplybook.me/images/c/c6/Saved_payment_methods_disable_path.png]]
[[File:Payment methods list redesigned.png|1200px|center|link=https://help.simplybook.me/images/3/3d/Payment_methods_list_redesigned.png]]
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It may happen that you need to change either your credit card details or switch between payment options.<br><br>
It may happen that you need to change either your credit card details or switch between payment options.<br><br>
Here are few simple steps to take:
You can simply make a new payment for the desired plan by clicking on "Buy"/"Renew"/"Upgrade" under the corresponding option in the "Subscriptions" tab.
:1. Go to Plans & Prices -> Payments history section of your admin interface and scroll it to the bottom.
[[File:Buy new subscription path redesigned2.png|1200px| center|link=https://help.simplybook.me/images/3/34/Buy_new_subscription_path_redesigned2.png]]
:Click on "Cancel recurring" in "Recurring payment profiles" section.
[[File:Cancel recurring payment redesigned.png|1200px | center|link=https://help.simplybook.me/images/2/2e/Cancel_recurring_payment_redesigned.png]]
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:2. And now you can make new payment for the desired plan by clicking on "Buy" under the corresponding option in the "Subscriptions" tab.
Choose the preferred payment method, provide you details and confirm payment. New payment method will be automatically saved when your payment is confirmed.
[[File:Buy subscription path redesigned.png|1200px| center|link=https://help.simplybook.me/images/d/d9/Buy_subscription_path_redesigned.png]]
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Revision as of 13:27, 17 September 2024

Where to check subscription details



There are several places where you can see your subscription details

1. Dashboard, Your current tariff section



2. Plans&Prices//Subscriptions above Subscriptions table



3. On Account info page, on the right side.



How to renew subscription



In Plans&Prices // Subscriptions section choose the package you need and press "Buy/Renew" under it.



There are several payment gateways to pay for your subscription depending on your region/currency:



  • Credit Card via SafeCharge or Stripe systems

  • Wire transfer to account:

Beneficiary: SimplyBook.me ltd
Address: 21 Karaiskaki str., Oasis Center, 3032 Limassol, Cyprus
IBAN EURO: IS800537387113314509189970
IBAN GBP: IS920537382003884509189970
IBAN USD: IS280537381011334509189970
SWIFT: GLITISRE
REMARK: Minimum transfer is $50/50Eur/40GBP


Please note! Subscription payments made for your SimplyBook.me account via SafeCharge, Stripe (or PayPal if you have difficulties with Safecharge system) are set as recurring and will automatically renew based on the selected subscription period.
You can cancel recurring payment at any time in Plans & Prices -> Payments history -> Recurring payment profiles.

When you select to pay with your bank card (via SafeCharge, Stripe systems or PayPal) your payment method gets saved in Plans & Prices -> Payments history -> Payment methods
and you will be able to use these saved methods for the future purchases of subscriptions and/or additional items so that you will not need to remember the credentials each time you need to add something to your system.



You can always disable the methods that were previously saved in Plans & Prices -> Subscriptions -> scroll the page down -> Edit payment methods.



How to change payment method



It may happen that you need to change either your credit card details or switch between payment options.

You can simply make a new payment for the desired plan by clicking on "Buy"/"Renew"/"Upgrade" under the corresponding option in the "Subscriptions" tab.



Choose the preferred payment method, provide you details and confirm payment. New payment method will be automatically saved when your payment is confirmed.