Service Add-Ons custom feature: Difference between revisions

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{{#seo:
{{#seo:
|title=Service Add-Ons custom feature - SimplyBook.me
|title=Service Add-Ons custom feature - SimplyBook.me
|description=Allow clients to select service add-ons during booking. Increase revenue with extra offerings. Enable this feature today!
|titlemode=append
|titlemode=append
|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, plugins, custom features, additional functionality, sales, additional items, sell, paid attributes
|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, plugins, custom features, additional functionality, sales, additional items, sell, paid attributes
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[[File:Paid attributes.png | left]]<br>
[[File:Paid attributes.png | left]]<br>
You can create add-ons for selected services. These add-ons do not influence service duration, but the service becomes more expensive. An example would be a massage, whereas the client could choose to add the luxury oil that costs more during massage.<br>
You can create add-ons for selected services. These add-ons can be set to influence service duration or not, but the service anyway becomes more expensive. <br>
An example may be a massage, whereas the client could choose to add the luxury oil that costs more during massage.<br>
Use this to your advantage to sell more!<br><br>
Use this to your advantage to sell more!<br><br>
:'''Please note!''' This custom feature cannot be used without [[Custom_Features#Accept_Payments | Accept Payments]] custom feature, that is why this option will be automatically enabled as soon as you enable "Service Add-ons".
:'''Please note!''' This custom feature cannot be used without [[Custom_Features#Accept_Payments | Accept Payments]] custom feature, that is why this option will be automatically enabled as soon as you enable "Service Add-ons".
<br><br>
:'''Video tutorial available '''[[File:Youtube-Logo.png|link=https://www.youtube.com/watch?v=3eF7QMk-BoA&feature=youtu.be]]
<br><br>
<br><br>
'''How to use:'''
'''How to use:'''


:1. To enable this option please go to your Custom Features page and click on “Enable” near “Service Add-ons” option.
:1. To enable this option please go to your Custom Features page and click on “Enable” near “Service Add-ons” option.
[[File:Service add-ons enable path.png | center]]
[[File:Service addons enable path redesigned.png|1200px|border| center|link=https://help.simplybook.me/images/8/87/Service_addons_enable_path_redesigned.png]]
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:2. Click on “Settings” button that will appear there or select Manage// Service Add-ons section and you will get to a page where you will be able to create all necessary items.
:2. Click on “Manage” button that will appear there or go to Manage -> Service Add-ons section and you will get to a page where you will be able to create all necessary items.
[[File:Service add-ons settings path.png | center]]
[[File:Service addons manage path redesigned.png|1200px|border| center|link=https://help.simplybook.me/images/2/2b/Service_addons_manage_path_redesigned.png]]
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<br><br>
:3. Click on “+” icon to create new add-on, set its name and price.<br>
:3. Click on “+” icon to create new add-on, set its name and price.<br>
:'''Please note!''' It is not possible to create free add-ons, each of them needs to have price added.
:Add the desired duration if you need it to influence the overall appointment time.
[[File:Create new service add-on v3.png | center]]
:Upload the image and set description is necessary.
[[File:Create new addon redesigned.png|1200px | border|center|link=https://help.simplybook.me/images/0/02/Create_new_addon_redesigned.png]]
<br><br>
<br><br>
:4. To relate the add-on with particular service(s) please use “Connected services” tab and check the boxes with desired services/classes.
:4. To relate the add-on with particular service(s) please use “Connected services” tab and check the boxes with desired services/classes.
[[File:Connect service add-on to services.png | center]]
[[File:Service addons relation to services redesigned.png|1200px| center|link=https://help.simplybook.me/images/8/80/Service_addons_relation_to_services_redesigned.png|]]
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:5. You can also make add-on to be selected by default on the booking page<br>
:5. You can also make add-on to be selected by default on the booking page<br>
:'''Please note!''' The clients will be able to to uncheck this item if they wish to on the booking page.
:'''Please note!''' The clients will be able to uncheck this item if they wish to on the booking page.
[[File: Selected add-on.png | center]]
[[File:Addon selected by default redesigned.png|1200px | center|link=https://help.simplybook.me/images/1/18/Addon_selected_by_default_redesigned.png]]
<br><br>
:Here you can see how the add-ons can look like on the booking page:
:'''Please note!''' We recommend using the following timelines in case you set service add-ons with duration: modern, slots weekly, flexible, flexible weekly or flexible provider.<br>
:In this case add-ons step will be shown before time step and the timeslots displayed should suit the items selected in most cases.
[[File:Service add ons with duration client side.png | border|center]]
<br><br>
<br><br>
Here you can see how the add-ons can look like on the booking page:
:With other timelines such as:  daily classes, weekly classes и modern provider this step will be shown after time selection step and
[[File:Add-ons booking page view.png | center]]
:if all the selections do not fit the choices the clients will get an error that the service cannot be booked.
[[File:Service add ons with duration client side unsupported timelines.png|border|center]]


<br><br>
<br><br>
'''Correlation with other custom features:'''<br>
'''Correlation with other custom features:'''<br>
1- [[Custom_Features#Rewards_and_Referrals| Rewards and Referrals]]. Discounts are not applied to add-ons prices. Please use Coupons and Gift Cards feature instead.<br>
1- [[Custom_Features#Group_Bookings | Group Bookings]]. Number of items is multiplied to number of participants selected.<br>
2- [[Custom_Features#Group_Bookings | Group Bookings]]. Number of items is multiplied to number of participants selected.<br>
2- [[Custom_Features#Multiple_Bookings | Multiple bookings]]. Add-ons are selected separately for each booking.
3- [[Custom_Features#Multiple_Bookings | Multiple bookings]]. Add-ons are selected separately for each booking.
<br><br>
<br><br>
'''Can I add the items that clients has selected to notification templates?'''<br>
'''Can I add the items that clients has selected to notification templates?'''<br>
Sure, just add [attributes] variable to all necessary templates in Settings//Email and SMS settings and the list of products will be included to corresponding notifications
Sure, just add [attributes] variable to all necessary templates in Settings//Email and SMS settings and the list of products will be included to corresponding notifications
[[File:Add add-ons list to emails.png | center]]
[[File:Addon variable to notifications redesigned.png|1200px | center|link=https://help.simplybook.me/images/b/b0/Addon_variable_to_notifications_redesigned.png]]
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<br><br>

Latest revision as of 19:01, 13 December 2024




You can create add-ons for selected services. These add-ons can be set to influence service duration or not, but the service anyway becomes more expensive.
An example may be a massage, whereas the client could choose to add the luxury oil that costs more during massage.
Use this to your advantage to sell more!

Please note! This custom feature cannot be used without Accept Payments custom feature, that is why this option will be automatically enabled as soon as you enable "Service Add-ons".



Video tutorial available



How to use:

1. To enable this option please go to your Custom Features page and click on “Enable” near “Service Add-ons” option.



2. Click on “Manage” button that will appear there or go to Manage -> Service Add-ons section and you will get to a page where you will be able to create all necessary items.



3. Click on “+” icon to create new add-on, set its name and price.
Add the desired duration if you need it to influence the overall appointment time.
Upload the image and set description is necessary.



4. To relate the add-on with particular service(s) please use “Connected services” tab and check the boxes with desired services/classes.



5. You can also make add-on to be selected by default on the booking page
Please note! The clients will be able to uncheck this item if they wish to on the booking page.



Here you can see how the add-ons can look like on the booking page:
Please note! We recommend using the following timelines in case you set service add-ons with duration: modern, slots weekly, flexible, flexible weekly or flexible provider.
In this case add-ons step will be shown before time step and the timeslots displayed should suit the items selected in most cases.



With other timelines such as: daily classes, weekly classes и modern provider this step will be shown after time selection step and
if all the selections do not fit the choices the clients will get an error that the service cannot be booked.



Correlation with other custom features:
1- Group Bookings. Number of items is multiplied to number of participants selected.
2- Multiple bookings. Add-ons are selected separately for each booking.

Can I add the items that clients has selected to notification templates?
Sure, just add [attributes] variable to all necessary templates in Settings//Email and SMS settings and the list of products will be included to corresponding notifications