Buffer time: Difference between revisions

No edit summary
Marked this version for translation
 
(10 intermediate revisions by the same user not shown)
Line 1: Line 1:
<languages/>
<translate>
<!--T:1-->
{{#seo:
|title=Buffer time - SimplyBook.me
|description=Add buffer time between appointments to allow for preparation. Ensure smooth transitions. Learn more about this feature!
|titlemode=append
|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, setup, setup help, support, help content
}}
</translate>
<translate>
<!--T:2-->
<br><br>
<br><br>
Go to Manage // Services // Pen icon(old interface) or Manage // Services and switch to "Time details" tab(new interface) and:
It may happen that you need to have some buffer time in-between bookings to prepare for the next client, to travel or simply have a couple of minutes rest. <br>
Now we have an option to add some time after each booking.
<br><br>
<br><br>
1. Change Service duration to actual duration + buffer time (Example: actual duration 45 min, buffer time 15 min, you set up duration to 1 hour).
</translate>
 
<translate>
2. Press "Hide duration" link (should become bold and red)(old interface) or enable "Hide duration on the booking page" option(new interface).
<!--T:3-->
 
1. Go to Manage // Services or Manage//Classes depending on the option you need to edit and click on service/class name to select it.
3. Put actual duration to Service name, so the name of the service could be for example “Counseling - 45 minutes”.<br/>
[[File:Click to select service redesigned.png|1200px | center|link=https://help.simplybook.me/images/c/c8/Click_to_select_service_redesigned.png]]
<br>
<br><br>
old interface:
2. Choose “Time details” tab and click on “Add buffer time” button.
[[File:BufferTimeEditDialog400.png | center ]]
[[File:Add buffer time path redesigned.png|1200px| center|link=https://help.simplybook.me/images/c/cc/Add_buffer_time_path_redesigned.png]]
<br>
<br><br>
new interface:
</translate>
[[File:Buffer time new.png |center]]
<translate>
<!--T:4-->
3. From the selection options choose the time you need to add as a gap between bookings for this service/class.<br>
'''Please note''', that this time will be added after each booking.
[[File:Buffer time selected redesigned.png|1200px | center|link=https://help.simplybook.me/images/8/81/Buffer_time_selected_redesigned.png]]
<br><br>
</translate>
<translate>
<!--T:5-->
4. In some cases you may need to allow the clients to book the services that contain the buffer times at the end of the day,<br>
despite the schedule can fit only the service duration, but not the buffer time.<br>
There may be no need for travel time or you can stay for that period at the working place if needed and do not wish to edit the availability accordingly.<br>
Let's imagine that the service has 1hr duration + 30mins buffer time, but the working period in your settings ends at 6pm and you wish the last client to book at 5pm.<br>
To make it possible please set the option Allow booking at end of day without buffer to Yes in Settings -> Main configuration and save.
[[File:Extend buffer redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/f/f0/Extend_buffer_redesigned.png]]
<br><br>
</translate>
<translate>
<!--T:6-->
As the result such times will be available on the client side(schedule and other custom features may also have their influence)
[[File:Buffertime at the end of the day client side slots.png|1200px|border|center|link=https://help.simplybook.me/images/7/77/Buffertime_at_the_end_of_the_day_client_side_slots.png]]
<br><br>
<br><br>
</translate>