Login and password: Difference between revisions

(11 intermediate revisions by the same user not shown)

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After registration you receive email with your company login information. Use it to log into your account. You can find your user information and change your password in Manage//Users//~~admin~~//~~pen icon//change~~ password. If you forgot your password or company ~~name~~, please press "Forgot password" link or "Forgot company" link and information will be sent to email connected to the user.

;Company ~~name~~:

Is the one you wrote in the url link for your account, this name is all lowercase without spaces. Ex: sbdemo is the company ~~name~~ in url https://sbdemo.simplybook.me/

{{#seo:

|title=Login and password - Appointment Booking System Scheduler SimplyBook.me

|description=Manage login credentials and password settings for your SimplyBook.me account. Learn how to update securely here!

|titlemode=append

|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, setup, setup help, support, help content

}}

</translate>

After registration you receive email with your company login information. Password is set by you during the initial setup process. Use these details to log into your account.

You can find your user information and change your password in Manage//Users//click on the user to edit//Change password.

If you forgot your password or company login, please press "Forgot password" link or "Forgot company" link and information will be sent to email connected to the user.

;Company login:

Is the one you wrote in the url link for your account, this name is all lowercase without spaces. Ex: '''sbdemo''' is the company login in url https://sbdemo.simplybook.me/

</translate>

;User name:

By default is set as '''admin''', but if you changed it, you can check it in Manage//Users in the ~~column~~ "login".

By default it is set as your '''email address''' or, for old users, as '''admin''', but if you changed it, you can check it in Manage//Users//select the necessary user in the box "Login".

If you changed and forgot it and you are admin user please contact support to send the login details to the email address associated with the user.

If you have lower rights and forgot your user name please contact your system admin to provide you with these details.

</translate>

;Password:

If you forgot your password you can ~~press~~ "Forgot password" link ~~and restoration code~~ will be sent to email associated with user (can be checked in Manage//Users). ~~Enter~~ the ~~code and proceed~~ to ~~your admin page~~.

If you forgot your password you can select "Forgot password" option and reset password link will be sent to email associated with user (can be checked in Manage//Users). Follow the link to set up new password.

;If you can't remember any of these ~~information~~, please contact support and tell anything you remember and they will try to find ~~you~~ in our databases.

'''''Please note! Free ~~account~~ with expired subscription for more than 3 months are automatically deleted and cannot be restored.~~'''''~~

;If you can't remember any of these details, please contact support and tell anything you remember and they will try to find your system in our databases.

'''''Please note!''''' Free accounts with expired subscription for more than 3 months are automatically deleted and cannot be restored.

</translate>

@@ Line 1: / Line 1: @@
-After registration you receive email with your company login information. Use it to log into your account. You can find your user information and change your password in Manage//Users//admin//pen icon//change password. If you forgot your password or company name, please press "Forgot password" link or "Forgot company" link and information will be sent to email connected to the user.
+<languages/>
-;Company name:
+<translate>
-Is the one you wrote in the url link for your account, this name is all lowercase without spaces. Ex: sbdemo is the company name  in url https://sbdemo.simplybook.me/
+<!--T:1-->
+{{#seo:
+|title=Login and password - Appointment Booking System Scheduler SimplyBook.me
+|description=Manage login credentials and password settings for your SimplyBook.me account. Learn how to update securely here!
+|titlemode=append
+|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, setup, setup help, support, help content
+}}
+</translate>
+<translate>
+<!--T:2-->
+<br><br>
+After registration you receive email with your company login information. Password is set by you during the initial setup process. Use these details to log into your account.
+<br>You can find your user information and change your password in Manage//Users//click on the user to edit//Change password. <br>
+If you forgot your password or company login, please press "Forgot password" link or "Forgot company" link and information will be sent to email connected to the user.
+<br><br>
+;Company login:
+Is the one you wrote in the url link for your account, this name is all lowercase without spaces. Ex: '''sbdemo''' is the company login  in url https://sbdemo.simplybook.me/
+<br><br>
+</translate>
+<translate>
+<!--T:3-->
 ;User name:
-By default is set as '''admin''', but if you changed it, you can check it in Manage//Users in the column "login".
+By default it is set as your '''email address''' or, for old users, as '''admin''', but if you changed it, you can check it in Manage//Users//select the necessary user in the box "Login".<br>
+If you changed and forgot it and you are admin user please contact support to send the login details to the email address associated with the user.<br>
+If you have lower rights and forgot your user name please contact your system admin to provide you with these details.
+<br><br>
+</translate>
+<translate>
+<!--T:4-->
 ;Password:
-If you forgot your password you can press "Forgot password" link and restoration code will be sent to email associated with user (can be checked in Manage//Users). Enter the code and proceed to your admin page.
+If you forgot your password you can select "Forgot password" option and reset password link will be sent to email associated with user (can be checked in Manage//Users). Follow the link to set up new password.
-;If you can't remember any of these information, please contact support and tell anything you remember and they will try to find you in our databases.
+<br><br>
-'''''Please note! Free account with expired subscription for more than 3 months are automatically deleted and cannot be restored.'''''
+;If you can't remember any of these details, please contact support and tell anything you remember and they will try to find your system in our databases.
+'''''Please note!''''' Free accounts with expired subscription for more than 3 months are automatically deleted and cannot be restored.
+<br><br>
+</translate>