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Campaign custom feature/nl: Difference between revisions

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Created page with "Aangepaste functie voor campagnes"
 
Created page with "= Campagnestatus: = Er zijn verschillende statussen die u kunt krijgen nadat u uw campagne hebt gestart:"
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*De tags-functie gebruiken voor meer gerichte communicatie.
*De tags-functie gebruiken voor meer gerichte communicatie.
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'''Video-tutorial''' [[File:Youtube-Logo.png|link=https://youtu.be/BJeo3uWGUxs]]
'''Video tutorial''' [[File:Youtube-Logo.png|link=https://youtu.be/BJeo3uWGUxs]]
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<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note'''</span>
<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Let'''</span><span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">op</span>
* <span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">This feature is exclusively available with paid subscriptions only.</span>
*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">Deze functie is uitsluitend beschikbaar bij betaalde abonnementen.</span>
* <span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">The [[Client Login custom feature|Client login]] custom feature will be automatically enabled as well.</span>
*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">De aangepaste functie [[Client Login custom feature|voor klantlogin]] wordt ook automatisch ingeschakeld.</span>
* <span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">You need to have SMS credits in order to be able to send SMS notifications.</span>
*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">U moet SMS-tegoed hebben om SMS-meldingen te kunnen verzenden.</span>
* <span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">Clients need to be subscribed to receive promotional messages to be able to receive campaign messages</span>
*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">Klanten moeten zich abonneren om promotionele berichten te kunnen ontvangen en campagneberichten te kunnen ontvangen</span>
* <span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">Your clients need to allow push notifications in their browser and be subscribed to receiving them on the booking page to be able to receive Campaign push notifications</span>
*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">Uw klanten moeten pushmeldingen toestaan in hun browser en zich abonneren op het ontvangen ervan op de boekingspagina om campagne-pushmeldingen te kunnen ontvangen</span>
* <span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">Clients can subscribe to push notifications after the booking has been made</span>
*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">Klanten kunnen zich abonneren op pushmeldingen nadat de boeking is gemaakt</span>
[[File:Client side subscribe option.png|1000px|center|link=https://help.simplybook.me/images/5/5b/Client_side_subscribe_option.png]]
[[File:Client side subscribe option.png|1000px|center|link=https://help.simplybook.me/images/5/5b/Client_side_subscribe_option.png]]
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= Instellen en gebruiken: =
<div lang="en" dir="ltr" class="mw-content-ltr">
1. Ga naar de pagina Aangepaste functies -&gt; sectie "Zakelijke verbeteringen" en klik op de knop "Inschakelen" naast Campagnes.<br>
=How to Set Up and Use:=
1. Navigate to the Custom Features page -> "Business enhancements" section and click on the "Enable" button next to Campaigns.<br>
[[File:Campaigns enable path redesigned.png|1200px|center|link=https://help.simplybook.me/images/4/42/Campaigns_enable_path_redesigned.png]]
[[File:Campaigns enable path redesigned.png|1200px|center|link=https://help.simplybook.me/images/4/42/Campaigns_enable_path_redesigned.png]]
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2. Once enabled, go to Manage // Campaigns to create your first campaign by clicking on the + icon. Create a new campaign template based on your needs.
2. Ga na het inschakelen naar Beheer // Campagnes om uw eerste campagne aan te maken door op het +-pictogram te klikken. Maak een nieuwe campagnesjabloon op basis van uw behoeften.
[[File:Manage campaigns path redesigned.png|1200px|center|link=https://help.simplybook.me/images/8/8e/Manage_campaigns_path_redesigned.png]]
[[File:Manage campaigns path redesigned.png|1200px|center|link=https://help.simplybook.me/images/8/8e/Manage_campaigns_path_redesigned.png]]
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= Een campagne opzetten: =
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1. Klik op "Nieuwe campagne aanmaken", vul de naam van de campagne in, selecteer de bezorgmethode en vul het sjabloon voor de gekozen bezorgmethode in.<br>
=Setting up a Campaign:=
U kunt kiezen uit sms, e-mail en/of pushmeldingen.<br>
1. Click on "Create new campaign", fill in the Campaign name, select the delivery method, and fill in the template for the chosen delivery method.<br>
You can choose SMS, Email and/or Push notification type.<br>
[[File:Create new campaign form redesigned.png|1200px|center|link=https://help.simplybook.me/images/2/2c/Create_new_campaign_form_redesigned.png]]
[[File:Create new campaign form redesigned.png|1200px|center|link=https://help.simplybook.me/images/2/2c/Create_new_campaign_form_redesigned.png]]
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If you want to check SMS delivery status, you can add the following variable to the SMS body: [track_url] If the client opens the link such SMS will be reflected as "Opened" in the campaign statistics.<br>
Als u de bezorgstatus van sms-berichten wilt controleren, kunt u de volgende variabele aan de sms-tekst toevoegen: [track_url] Als de klant de link opent, wordt een dergelijke sms weergegeven als "Geopend" in de campagnestatistieken.<br>
Statuses for emails and push notifications are tracked automatically.
De statussen voor e-mails en pushmeldingen worden automatisch bijgehouden.
[[File:Add trackin variable to sms campaings redesigned.png|1000px|center|link=https://help.simplybook.me/images/e/eb/Add_trackin_variable_to_sms_campaings_redesigned.png]]
[[File:Add trackin variable to sms campaings redesigned.png|1000px|center|link=https://help.simplybook.me/images/e/eb/Add_trackin_variable_to_sms_campaings_redesigned.png]]
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2. Nadat u op de knop "Opslaan en sluiten" hebt geklikt, verschijnt deze campagne links in de lijst met de status "Nieuw".
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2. After clicking the “Save & Close” button, this campaign appears on the left in the list with the status “New”.
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=Selecting Recipients and Launching Your Campaign:=
= Ontvangers selecteren en uw campagne starten: =
1. After all preparation is done, click on the " Save & send campaign" button to select the list of clients and send your campaign.
1. Nadat alle voorbereidingen zijn getroffen, klikt u op de knop "Campagne opslaan en verzenden" om de lijst met klanten te selecteren en uw campagne te verzenden.
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2. You can manually select clients one by one, use filters, choose all clients at once, or send the campaign message to clients under specific tags if you're using the [[Tags Custom Feature|Tags]] feature.
2. U kunt klanten handmatig één voor één selecteren, filters gebruiken, alle klanten in één keer selecteren of het campagnebericht naar klanten met specifieke tags verzenden als u de functie [[Tags Custom Feature|Tags]] gebruikt.
[[File:Selecting campaign recipients redesigned.png|1200px|center|link=https://help.simplybook.me/images/9/94/Selecting_campaign_recipients_redesigned.png]]
[[File:Selecting campaign recipients redesigned.png|1200px|center|link=https://help.simplybook.me/images/9/94/Selecting_campaign_recipients_redesigned.png]]
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= Inzichten na de lancering: =
<div lang="en" dir="ltr" class="mw-content-ltr">
Nadat de campagne is gelanceerd, kunt u deze niet meer bewerken (alleen de naam kan worden gewijzigd en/of de inhoud van de pushberichtpagina (die de klant ziet nadat hij op de pushmelding heeft geklikt).<br>
=Post-launch Insights:=
Als u een soortgelijke campagne naar uw klanten wilt sturen, gebruikt u de optie "klonen".<br>
After the campaign is launched, you can not edit it anymore (only name can be changed and/or the content of push message page(the one the client sees after clicking on push notification).<br>
U kunt de campagnestatistieken rechtsonder in de campagnedetails bekijken. Hier ziet u het aantal verzonden/niet-verzonden sms'jes, e-mails en pushmeldingen, evenals hoeveel daarvan door uw klanten zijn geopend.
If you need to send the similar campaign to your clients please use the “clone” option.<br>
You can view Campaign statistics on the bottom right of the campaign details. It displays the numbers of sent/not sent SMS, email, and push notifications, as well as how many of them were opened by your clients.
[[File:Campaign statistics example redesigned.png|1000px|center|link=https://help.simplybook.me/images/e/e0/Campaign_statistics_example_redesigned.png]]
[[File:Campaign statistics example redesigned.png|1000px|center|link=https://help.simplybook.me/images/e/e0/Campaign_statistics_example_redesigned.png]]
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= Campagnestatus: =
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Er zijn verschillende statussen die u kunt krijgen nadat u uw campagne hebt gestart:
=Campaign Statuses:=
There are different statuses you can receive after launching your campaign:
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<div lang="en" dir="ltr" class="mw-content-ltr">
<span style="color:#06adef; padding:5px; border-radius:5px;">Nieuw</span> - Campagne aangemaakt, ontvangers gespecificeerd, maar campagne nog niet gelanceerd<br>
<span style="color:#06adef; padding:5px; border-radius:5px;">New</span> - Campaign created, recipients specified, but campaign not launched<br>
<span style="color:#00d38b; padding:5px; border-radius:5px;">Voltooid</span> - Campagne gestart en klaar om statistieken te bekijken <br>
<span style="color:#00d38b; padding:5px; border-radius:5px;">Completed</span> - Campaign launched and ready for viewing statistics <br>
<span style="color:#788291; padding:5px; border-radius:5px;">In uitvoering</span> - Campagne is in uitvoering. Even geduld a.u.b., deze wordt binnenkort verzonden <br>
<span style="color:#788291; padding:5px; border-radius:5px;">In progress</span> - Campaign is in process. Please await, it should be sent shortly <br>
<span style="color:#06adef; padding:5px; border-radius:5px;">In behandeling</span> - Campagne gestart en wordt momenteel gecontroleerd door een spamfilter<br>
<span style="color:#06adef; padding:5px; border-radius:5px;">On review</span> - Campaign launched and is currently on review by a system spam check<br>
<span style="color:#FF3259; padding:5px; border-radius:5px;">Geweigerd</span> -  Campagne gestart, maar geweigerd na spamcontrole door het systeem
<span style="color:#FF3259; padding:5px; border-radius:5px;">Declined</span> -  Campaign launched but had been declined after system spam check
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