Time slots are not bookable: Difference between revisions
No edit summary |
Marked this version for translation |
||
| Line 1: | Line 1: | ||
<languages/> | <languages/> | ||
<translate> | <translate> | ||
<!--T:1--> | |||
{{#seo: | {{#seo: | ||
|title=Time slots are not bookable - SimplyBook.me | |title=Time slots are not bookable - SimplyBook.me | ||
| Line 11: | Line 12: | ||
<!--T:2--> | |||
In certain conditions it may happen that some period of time looks as available on your company admin side, but these timeslots are not shown on the booking website and thus cannot be booked. | In certain conditions it may happen that some period of time looks as available on your company admin side, but these timeslots are not shown on the booking website and thus cannot be booked. | ||
It is the system peculiarity and there is currently no way to change its operation. | It is the system peculiarity and there is currently no way to change its operation. | ||
| Line 16: | Line 18: | ||
</translate><translate> | </translate><translate> | ||
<!--T:3--> | |||
;Preconditions: | ;Preconditions: | ||
:1. <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Adding_services,_providers_and_availability(new_interface)#How_to_add_a_provider|Provider(s)]]</span> are set to serve more than one client at a time. | :1. <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Adding_services,_providers_and_availability(new_interface)#How_to_add_a_provider|Provider(s)]]</span> are set to serve more than one client at a time. | ||
| Line 21: | Line 24: | ||
<br><br> | <br><br> | ||
</translate><translate> | </translate><translate> | ||
<!--T:4--> | |||
:2. <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Need_to_change_interval_(timeframe)|Timeframe]]</span> period selected in the system is less than <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Adding_services,_providers_and_availability(new_interface)#How_to_set_service_duration|service duration]].</span> | :2. <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Need_to_change_interval_(timeframe)|Timeframe]]</span> period selected in the system is less than <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Adding_services,_providers_and_availability(new_interface)#How_to_set_service_duration|service duration]].</span> | ||
:For example, you have selected <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">10mins</span> timeframe and set <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">30mins</span> service duration. | :For example, you have selected <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">10mins</span> timeframe and set <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">30mins</span> service duration. | ||
| Line 27: | Line 31: | ||
</translate><translate> | </translate><translate> | ||
<!--T:5--> | |||
;Case example: | ;Case example: | ||
* Slots are booked at <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">12:00-12:30</span> and <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">12:40-13:10</span> | * Slots are booked at <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">12:00-12:30</span> and <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">12:40-13:10</span> | ||
| Line 35: | Line 40: | ||
</translate><translate> | </translate><translate> | ||
<!--T:6--> | |||
;How to avoid the risk of such cases: | ;How to avoid the risk of such cases: | ||
:1. Try to have service duration equal to timeframe if possible | :1. Try to have service duration equal to timeframe if possible | ||