SimplyBook.me

How to Cancel SimplyBook.me subscription/da: Difference between revisions

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{{#seo: |title=Sådan opsiger du dit abonnement på SimplyBook.me SimplyBook.me |description=Lær, hvordan du opsiger dit SimplyBook.me-abonnement i få nemme trin. Følg vores instruktioner her. |titlemode=tilføj |keywords=faq, ofte stillede spørgsmål, reservationssoftware, spørgsmål om aftalesystem, onlineaftaler, kalendersoftware, reservationssystem, reservationskalender, planlægningssoftware, onlineaftaleplanlægning, onlineplanlægning, opsætning, hjælp til opsætning, support, hjælpeindhold, opsige abonnement, ændre plan, opsige plan, ændre plan, nedgradere plan, nedgradere abonnement, slette konto }}
{{#seo:
|title=How to Cancel SimplyBook.me subscription SimplyBook.me
|description=Learn how to cancel your SimplyBook.me subscription in a few easy steps. Follow our instructions here.
|titlemode=append
|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, setup, setup help, support, help content, cancel subscription, change plan, cancel plan, change plan, downgrade plan, downgrade subscription, delete account
}}
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<div lang="en" dir="ltr" class="mw-content-ltr">
Efterhånden som din virksomhed udvikler sig, vil dit abonnement muligvis ikke længere opfylde dine behov. Det er ikke noget problem! Du har frihed til at:
As your business evolves, your subscription plan may no longer meet your requirements. Not to worry! You have the freedom to:
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*Du kan nemt annullere din tilbagevendende abonnementsbetalingsprofil.
* Easily cancel your recurring subscription payment profile.
*Vælg en anden plan, der bedre passer til dine behov.
* Choose a different plan that better suits your needs.
*Hold din konto på hold, indtil du har brug for den igen.
* Keep your account on hold until you need it again.
*Få en mere forenklet bookingløsning <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[https://simplymeet.me/ SimplyMeet.me]</span>, hvis SimplyBook.me er for omfattende til dine behov
* Get a more simplified booking solution <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[https://simplymeet.me/ SimplyMeet.me]</span> if SimplyBook.me is too extensive for your needs
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Vi er her for at give dig en problemfri og fleksibel oplevelse. Hvis du har spørgsmål eller brug for hjælp, står vores supportteam klar til at hjælpe.
We're here to provide a seamless and flexible experience. If you have any questions or need assistance, our support team is ready to help.
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==How to cancel the paid subscription==
== Sådan annulleres det betalte abonnement ==
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Hvis du har købt en betalt plan mindst én gang, slettes kontoen ikke automatisk efter opsigelsen af abonnementet, selvom du ikke bruger den i en periode.<br>
If you have purchased a paid plan at least once, the account will not be automatically deleted after the subscription cancellation even if you do not use it for some period of time.<br>
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Please follow the next steps to cancel your recurring payment:<br>
Følg nedenstående trin for at opsige din tilbagevendende betaling:<br>
:1. Navigate to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Plans & Prices</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Subscriptions</span> page in your account.
:1. Gå til siden <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Abonnementer</span> i din konto.
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:2. I det <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">øverste blok med abonnementsoplysningerne</span> skal du klikke på menuen med <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">de tre prikker</span>.
:2. In the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">top block with the subscription details</span> please click on <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">three dots</span> actions menu.
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:3. Vælg <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Annuller gentagelse</span>, og bekræft handlingen.
:3. Select <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Cancel recurring</span> and confirm the action.
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:4. Der vil derfor ikke være yderligere omkostninger. Du kan bruge alle mulighederne, indtil den aktuelle periode udløber.<br>
:4. As a result there will be no further charges. You will be able to use all the options till the current period expires.<br>
:Du kan til enhver tid købe den ønskede plan under <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Planer og priser</span> -&gt; <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Abonnementer</span> og indstille en ny tilbagevendende profil for en problemfri brug af systemet.
:You will be able to buy the desired plan in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Plans & Prices</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Subscriptions</span> at any time and set a new recurring profile for a seamless system use.
[[File:Cancel recurring payment path redesigned.png|1200px|center|link=https://help.simplybook.me/images/b/b8/Cancel_recurring_payment_path_redesigned.png]]
[[File:Cancel recurring payment path redesigned.png|1200px|center|link=https://help.simplybook.me/images/b/b8/Cancel_recurring_payment_path_redesigned.png]]
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<span id="How_to_downgrade_the_subscription"></span>
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== Sådan nedgraderes abonnementet ==
==How to downgrade the subscription==
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'''Bemærk!''' Det er ikke muligt at nedgradere til en gratis plan.
'''Please note!''' It is not possible to downgrade to a free plan.
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:1. Gå til siden <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Planer og priser</span> -&gt; <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Abonnementer</span> i din konto.
:1. Navigate to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Plans & Prices</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Subscriptions</span> page in your account.
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:2. I <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">blokken med planmuligheder</span> skal du klikke på <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Nedgrader</span> under den ønskede plan.
:2. In the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">plans options block</span> please click on the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Downgrade</span> under the desired plan.
(Bemærk! Det er muligt at nedgradere, hvis den lavere plan kan rumme alle de elementer, der er aktiveret på din konto)
(Please note! It is possible to downgrade if the lower plan can fit all the items activated in your account)
[[File:Downgrade plan path redesigned.png|1200px|center|link=https://help.simplybook.me/images/f/f4/Downgrade_plan_path_redesigned.png]]
[[File:Downgrade plan path redesigned.png|1200px|center|link=https://help.simplybook.me/images/f/f4/Downgrade_plan_path_redesigned.png]]
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:3. Check the company details on the left side of the page (they will be used for the invoice) and choose the payment method.
:3. Kontroller virksomhedsoplysningerne i venstre side af siden (de vil blive brugt til fakturaen) og vælg betalingsmetode.
[[File:Confirm subscription update redesigned.png|1200px|center|link=https://help.simplybook.me/images/e/e3/Confirm_subscription_update_redesigned.png]]
[[File:Confirm subscription update redesigned.png|1200px|center|link=https://help.simplybook.me/images/e/e3/Confirm_subscription_update_redesigned.png]]
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:4. After you make the payment and it is successfully received by the system, the the new plan will come into action.
:4. Når du har foretaget betalingen, og den er modtaget af systemet, træder den nye plan i kraft.
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== Har du brug for en enklere løsning? ==
==Need a simpler solution?==
<span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Kontakt vores support</span> enten via LiveChat direkte fra din konto eller send en e-mail til <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[mailto:support@simplybook.me support@simplybook.me]</span>, så hjælper vi dig gerne med at vælge den plan, der passer bedst til din virksomhed.<br><br>
Please <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">contact our support</span> either in LiveChat directly from your account or send an email to <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[mailto:support@simplybook.me support@simplybook.me]</span> and we will be happy to help you to choose the best matching plan for your business.<br><br>
Du kan også tjekke vores <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[https://simplymeet.me/ SimplyMeet.me-løsning]</span>, et simpelt værktøj til mødeplanlægning med nem opsætning og en række værktøjer til din rådighed.
You can also check our <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[https://simplymeet.me/ SimplyMeet.me]</span> solution, a simple meeting scheduling tool with easy setup and a variety of tools at your disposal.
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== Sådan slettes kontoen ==
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==How to delete the account==
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Before the account removal you may also consider canceling the subscription to not be charged if you have a pause in your business or have a seasonal occupation instead of deleting it.<br><br>
Inden du sletter din konto, kan du også overveje at opsige abonnementet, så du ikke bliver opkrævet, hvis du holder pause i din virksomhed eller har sæsonarbejde, i stedet for at slette den.<br><br>
If that's the case please check <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[How_to_Cancel_SimplyBook.me_subscription#How_to_cancel_the_paid_subscription|the steps for recurring payment cancellation]].</span>
Hvis det er tilfældet, skal du følge <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/How_to_Cancel_SimplyBook.me_subscription#How_to_cancel_the_paid_subscription|trinene til annullering af tilbagevendende betalinger]].</span>
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Or, if the subscription does not currently fit your needs, you can buy another one according to <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[How_to_Cancel_SimplyBook.me_subscription#How_to_downgrade_the_subscription|this]].</span>
Eller, hvis abonnementet ikke passer til dine behov, kan du købe et andet i henhold til <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/How_to_Cancel_SimplyBook.me_subscription#How_to_downgrade_the_subscription|dette]].</span>
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Du kan selvfølgelig altid kontakte vores support for at få hjælp til at vælge et nyt abonnementsplan, der passer bedst til dine aktuelle forretningsbehov.
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Of course you can always contact our support for assistance with selecting a new subscription plan to match your current business needs in the best way.
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If you are sure that you want to delete the account please follow these simple steps:
Hvis du er sikker på, at du vil slette kontoen, skal du følge disse enkle trin:
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:1. Go to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Settings</span> and click on <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Delete account.</span><br>
:1. Gå til <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Indstillinger</span> og klik på <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Slet konto.</span><br>
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:2. Vælg årsagen til sletningen, bekræft din accept af sletning af data, og fortsæt med handlingen.
:2. Select the reason for deletion, confirm your agreement for data deletion, and proceed with the action.
[[File:Delete account path redesigned.png|1200px|center|link=https://help.simplybook.me/images/f/f7/Delete_account_path_redesigned.png]]
[[File:Delete account path redesigned.png|1200px|center|link=https://help.simplybook.me/images/f/f7/Delete_account_path_redesigned.png]]
Once completed, your account will be deleted. For a certain period, you'll have the option to restore it. If not, it will be permanently removed from our databases.
Når du er færdig, vil din konto blive slettet. I en bestemt periode har du mulighed for at gendanne den. Hvis ikke, vil den blive slettet permanent fra vores databaser.
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