Limit Bookings custom feature: Difference between revisions

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<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!'''</span>
<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!'''</span>
* <span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">This feature is not compatible with[[Special:MyLanguage/Display_Remaining_Spaces| Display Remaining Spaces]]</span>
* <span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">This feature is not compatible with[[Special:MyLanguage/Display_Remaining_Spaces| Display Remaining Spaces]]</span>
* <span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">This feature is developed to limit bookings per service per time slot and doesn't allow setting restrictions on the number of bookings a client can make within a specific time period. For controlling client bookings over a certain timeframe, you can consider using [[Special:MyLanguage/Anti-Fraud/Spam Protection Custom Feature|Anti-Fraud/Spam Protection]] Custom Feature.</span>
 
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;How to use
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[[File:Limit bookings enable path redesigned.png|1200px| center|link=https://help.simplybook.me/images/a/a4/Limit_bookings_enable_path_redesigned.png]]
[[File:Limit bookings enable path redesigned.png|1200px| center|link=https://help.simplybook.me/images/a/a4/Limit_bookings_enable_path_redesigned.png]]
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:2. Go to its settings on the right if you need to limit number of bookings at a time for the whole system.
:2. Go to its settings on the right if you need to limit number of bookings for the whole system.
[[File:Limit bookings settings path redesigned.png|1200px | center|link=https://help.simplybook.me/images/5/52/Limit_bookings_settings_path_redesigned.png]]
:3. If you need to set the limit per timeslot for the whole system please expand the first "Common bookings limit" block and indicate the desired number. As the result the bookings will be limited to this amount for all the services and classes you have.
[[File:Limit bookings common limit per system.png|1200px | center|link=https://help.simplybook.me/images/6/68/Limit_bookings_common_limit_per_system.png]]
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:3. Indicate the necessary amount in the corresponding box.
:4. In case you would like to add client limitations please use the second block there "Client Restrictions" and set the desired pattern.
[[File:Limit bookings client restrictions per system.png|1200px | center|link=https://help.simplybook.me/images/4/48/Limit_bookings_client_restrictions_per_system.png]]
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:4. If you need to set the limit for certain service please navigate to Manage//Services(Classes) page, choose More options tab and set the desired number per service/class.
The available options:
[[File:Limit bookings per service redesigned.png|1200px | center|link=https://help.simplybook.me/images/e/e6/Limit_bookings_per_service_redesigned.png]]
* The '''Existing bookings overlap''' option prevents a client from booking a service if its time slot overlaps with any other active booking they already have. This ensures a client cannot have two active bookings concurrently, preventing double-bookings.
* The '''Same Day''' option prevents a client from booking a new service if they already have any active booking on the same calendar day. This limits a client to one booking per day, regardless of the time or duration of the appointment.
* The '''Same Week''' option prevents a client from booking a new service if they already have any active booking within the same calendar week. This limits a client to one booking per week, regardless of the specific day or time.
* The '''Custom Period''' option prevents a client from booking new services for a specified duration both before and after their existing bookings. For instance, if a client has a booking from 10:00 AM to 11:00 AM and the restriction is 2 hours, they won't be able to make new reservations between 8:00 AM and 1:00 PM on that day. This helps manage booking frequency and ensures adequate spacing between appointments.
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:5. If you need to set the limit for certain service please navigate to Manage//Services(Classes) page, choose "More options" tab and set the desired number per service/class. You fill find both options there: per timeslot and per client
[[File:Limit bookings per service new.png|1200px | center|link=https://help.simplybook.me/images/a/aa/Limit_bookings_per_service_new.png]]
[[File:Limit bookings per client per service.png|1200px | center|link=https://help.simplybook.me/images/0/06/Limit_bookings_per_client_per_service.png]]
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Latest revision as of 11:40, 31 July 2025



This Custom Feature allows you to restrict booking quantity which can be booked at the same time. This Custom Feature is useful when your services require additional things like dental chair or room in the studio etc. (Another way to restrict the number of bookings due to the limted resources is to use Related Resources feature instead). When the booking limit is reached the corresponding time interval will looks like breaktime at the booking page (and in the admin interface if you haven't set to skip this restrictions for admin). It is possible to limit booking number at the same time generally, and also you can set certain limit for each service separately.

For example, you have 2 providers and 1 room and both of your providers are available at 10.00. 
Each of providers is set up to serve 1 person at a time and totally, 2 people can book service at 10.00. 
But you need to limit that number to 1 person, because only 1 room is available.
You need to enable Limit Bookings Custom Feature and set it to 1. 
In such way, when someone books 10.00, this time will be closed for another provider.



Please note!



How to use
1. Enable this custom feature on your Custom Features page.



2. Go to its settings on the right if you need to limit number of bookings for the whole system.
3. If you need to set the limit per timeslot for the whole system please expand the first "Common bookings limit" block and indicate the desired number. As the result the bookings will be limited to this amount for all the services and classes you have.



4. In case you would like to add client limitations please use the second block there "Client Restrictions" and set the desired pattern.



The available options:

  • The Existing bookings overlap option prevents a client from booking a service if its time slot overlaps with any other active booking they already have. This ensures a client cannot have two active bookings concurrently, preventing double-bookings.
  • The Same Day option prevents a client from booking a new service if they already have any active booking on the same calendar day. This limits a client to one booking per day, regardless of the time or duration of the appointment.
  • The Same Week option prevents a client from booking a new service if they already have any active booking within the same calendar week. This limits a client to one booking per week, regardless of the specific day or time.
  • The Custom Period option prevents a client from booking new services for a specified duration both before and after their existing bookings. For instance, if a client has a booking from 10:00 AM to 11:00 AM and the restriction is 2 hours, they won't be able to make new reservations between 8:00 AM and 1:00 PM on that day. This helps manage booking frequency and ensures adequate spacing between appointments.



5. If you need to set the limit for certain service please navigate to Manage//Services(Classes) page, choose "More options" tab and set the desired number per service/class. You fill find both options there: per timeslot and per client