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So here are a few things that you can do to make sure you get those all important emails from the team here at SimplyBook.me.
Her er et par ting, du kan gøre for at sikre, at du modtager alle de vigtige e-mails fra teamet hos SimplyBook.me.


You can expect system notifications such as when your subscription is up for renewal, notices about bookings, and helpful information on various things such as how to get the most out of your [https://simplybook.me/ SimplyBook.me] service.
Du kan forvente systemnotifikationer, f.eks. når dit abonnement skal fornys, meddelelser om bookinger samt nyttige oplysninger om, hvordan du får mest muligt ud af din [https://simplybook.me/da SimplyBook.me]-tjeneste.


As great as technology is, it isn’t perfect, and sometimes email systems and internet service providers mistake legitimate email for spam. To ensure that you don’t miss important communication from us, please take the following steps:
Selvom teknologi er fantastisk, er den ikke perfekt, og nogle gange forveksler e-mailsystemer og internetudbydere legitime e-mails med spam. For at sikre, at du ikke går glip af vigtig kommunikation fra os, bedes du følge disse trin:


Please whitelist any emails that come from the '''@simplybook.me''' domain.
Hvidlist alle e-mails, der kommer fra domænet '''@simplybook.me'''.


'''Why?''' Because that tells your email service or program that you actually want emails from this domain, so that they can then make sure you get them.
'''Hvorfor?''' Fordi det fortæller din e-mailtjeneste eller dit program, at du rent faktisk ønsker e-mails fra dette domæne, så de kan sørge for, at du modtager dem.


'''How?''' Well, this differs between email services and programs but below you can see information about some of the main ones. If you aren’t using one of these, please refer to the help section for your service for information.
'''Hvordan?''' Det varierer fra e-mailtjeneste til program, men nedenfor kan du se information om nogle af de mest almindelige. Hvis du ikke bruger en af disse, kan du kigge i hjælpesektionen for din tjeneste for at finde vejledning.


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=Using Gmail or Gsuite=


<span id="Using_Gmail_or_Gsuite"></span>
=Brug af Gmail eller Gsuite=


Filter messages from '''@simplybook.me''' and tell the system to never send it to spam:
Filtrér beskeder fra '''@simplybook.me''' og fortæl systemet aldrig at sende dem til spam:




:1. Go to '''Settings''' (click the gear icon at the top to the right)
:1. Gå til '''Indstillinger''' (klik på tandhjulsikonet øverst til højre)
 
[[File:Click settings.png| center]]
[[File:Click settings.png| center]]




:2. Select the ‘'''Filters and Blocked Addresses'''’ tab
:2. Vælg fanen ‘'''Filtre og blokerede adresser'''’




[[File:Select filters and blocked addresses.png| center]]
[[File:Select filters and blocked addresses.png| center]]


 
:3. Klik nederst i fanen på linket ‘Opret nyt filter’
 
:3. Towards the bottom of the tab, click the ‘Create a new filter’ link
 
 
[[File:Gmail create a new filter.png| center]]
[[File:Gmail create a new filter.png| center]]




 
:4. Skriv '''@simplybook.me''' i feltet ‘Fra’. 
:4. In the ‘From’ field write '''@simplybook.me'''
:5. Klik på ‘'''Opret filter med denne søgning'''’ nederst til højre i vinduet. 
:5. Click ‘'''Create filter with this search'''’ to the bottom right of the window
 
 
[[File:Gmail create filter with this search.png| center]]
[[File:Gmail create filter with this search.png| center]]




 
:6. Markér afkrydsningsfeltet ud for ‘'''Send det aldrig til spam'''’
:6. Tick the box next to ‘'''Never send it to Spam'''’
:7. Klik på den blå knap ‘'''Opret filter'''’
:7. Click the blue button that says ‘'''Create filter'''’
 
 
[[File:Gmail never send it to spam.png| center]]
[[File:Gmail never send it to spam.png| center]]


Fantastisk! Nu går du ikke glip af noget fra os!


Great! Now you won’t miss anything from us!


'''Og for at sikre, at vores e-mails ikke bliver væk i fanen Opdateringer eller Promotioner:'''


'''And to ensure that our emails don’t get lost in that Updates or Promotions tab:'''
:1. Find an email from SimplyBook.me in your inbox
:2. Click and drag it to the Primary tab in your inbox


:1. Find en e-mail fra SimplyBook.me i din indbakke


:2. Klik og træk den til fanen Primær i din indbakke 
[[File:Gmail move to primary tab.png| center]]
[[File:Gmail move to primary tab.png| center]]




:3. You’ll be asked whether you want to do this for future emails, so tell them “yes”
:3. Du bliver spurgt, om du vil gøre dette for fremtidige e-mails – svar “ja” 
 
 
[[File:Gmail do this with future emails from SimplyBook.me.png| center]]
[[File:Gmail do this with future emails from SimplyBook.me.png| center]]
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=Using Yahoo! mail=


:1. When you open an email message, hover your mouse on the Sender's name.
<span id="Using_Yahoo!_mail"></span>
:2. Click the the three dots in the Sender's info window that appears and click “Add to contacts”.
=Brug af Yahoo! Mail=


:1. Når du åbner en e-mail, hold musen over afsenderens navn. 
:2. Klik på de tre prikker i afsenderens infovindue, der vises, og klik på “Føj til kontakter”. 
[[File:Add to contacts yahoo.png| center]]
[[File:Add to contacts yahoo.png| center]]




:3. When "Add Contact" form comes up, click "Save".  
:3. Når formularen "Tilføj kontakt" kommer frem, klik på "Gem".
 
[[File:Add contact yahoo form.PNG| center]]
[[File:Add contact yahoo form.PNG| center]]
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=Using Mac Mail=
=Brug af Mac Mail=




:1. From the top menu select '''Mail > Preferences'''
:1. Vælg i den øverste menu '''Mail > Indstillinger'''


[[File:Step 1 - open Mail preferences.jpg| center]]
[[File:Step 1 - open Mail preferences.jpg| center]]




:2. Then select the “'''Rules'''” icon, click “'''Add Rule'''” and type a name for the rule in the description field. Use the following settings:
:2. Vælg derefter ikonet “'''Regler'''”, klik på “'''Tilføj regel'''” og skriv et navn til reglen i beskrivelsesfeltet. Brug følgende indstillinger:


[[File:Step 2 - open Rules configuration.jpg| center]]
[[File:Step 2 - open Rules configuration.jpg| center]]




:3. “If any of the following conditions are met: From Contains”. In the text field besides “Contains” type '''@simplybook.me'''
:3. “Hvis en af de følgende betingelser er opfyldt: Fra indeholder”. Skriv '''@simplybook.me''' i tekstfeltet ved siden af “indeholder”.


[[File:Step 3 - add a rule for SimplyBook.me mails.jpg| center]]
[[File:Step 3 - add a rule for SimplyBook.me mails.jpg| center]]




:4. Select “'''Move Message'''” and “'''Inbox'''” from the drop down menus and then click '''OK''' to save the rule.
:4. Vælg “'''Flyt besked'''” og “'''Indbakke'''” fra rullemenuerne, og klik derefter på '''OK''' for at gemme reglen.
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=Using Outlook=
 
<span id="Using_Outlook"></span>
=Brug af Outlook=




:1. Right-click on the message in your inbox.
:1. Højreklik på beskeden i din indbakke.
:2. Select “Junk E-mail” from the menu.
:2. Vælg “Uønsket e-mail” i menuen.
:3. Click “Never Block Sender” or "Never Block Sender's Domain (@example.com)".
:3. Klik på “Bloker aldrig afsender” eller "Bloker aldrig afsenders domæne (@example.com)".


[[File:Outlook not junk.jpg| center]]
[[File:Outlook not junk.jpg| center]]
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Great, you’re all set! We look forward to being in touch and seeing your business blossom!
Perfekt, så er alt klar! Vi ser frem til at holde kontakten og se din virksomhed blomstre!
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