Google Business custom feature: Difference between revisions

(9 intermediate revisions by the same user not shown)

Line 1:

{{#seo:

|title=Google Business custom feature - SimplyBook.me

|description=Integrate with Google My Business to display booking options in search results. Attract more clients. Activate now!

</translate>

~~{{#seo:~~

~~|title=Google Business custom feature - SimplyBook.me~~

|titlemode=append

|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, plugins, custom features, additional functionality, add business to google, show business on map, show business on google map, increase visibility, improve search resuts

Line 18:

Line 20:

Free custom feature!

Video tutorial ~~[[File:Youtube-Logo.png|link=https:~~//~~youtu.be/ltT1F1jBfKk]]~~

Video tutorial <youtube>ltT1F1jBfKk</youtube>

=Google Business= ~~~~

=Google Business=

Line 28:

Line 31:

;How to use:

:1. Enable this custom feature on your Custom Features page.

[[File:Google business enable path ~~new cf~~.png | border| center]]

[[File:Google business enable path redesigned.png|1200px | border| center|link=https://help.simplybook.me/images/6/66/Google_business_enable_path_redesigned.png]]

:2. Navigate to Settings to create Google Business account if you do not have one yet, or connect already existing Google Business account.

[[File:Google business settings path ~~new cf~~.png | border| center]]

[[File:Google business settings path redesigned.png|1200px | border| center|link=https://help.simplybook.me/images/7/79/Google_business_settings_path_redesigned.png]]

[[File:Google business account.png|border| center]]

Line 39:

Line 43:

:4. If you already have some locations in Google Business you will be able to see them on the left side of the page.

[[File:Google business locations.png | center]]

[[File:Google business existing locations redesigned.png|1200px | center|link=https://help.simplybook.me/images/7/71/Google_business_existing_locations_redesigned.png]]

:5. Just click on one of them if you need to make some edits and enable the option Update address in the profile, make the necessary changes and re-save the location for the information to be updated on Google side

[[File:~~Google~~ business ~~update address~~.png | center]]

[[File:Existing google business location info redesigned.png|1200px | center|link=https://help.simplybook.me/images/d/d7/Existing_google_business_location_info_redesigned.png]]

:or choose + option to add a new business address.

[[File:~~Google~~ business ~~add~~ location.png | border| center]]

[[File:Add new google business location redesigned.png|1200px | border| center|link=https://help.simplybook.me/images/0/0d/Add_new_google_business_location_redesigned.png]]

:6. After you have added the address, click on Save and Close and you will have the possibility to proceed to the business location verification on Google side(it may take some time).

:You can also close the pop-up and get back to the verification step later(there will be Verify now button for each saved and synced business location).

:As soon as your location is verified by Google(you will see the verification process steps while following Google instuctions) your business will appear in search and on Google Maps.

[[File:~~Google~~ business ~~verify link~~.png | border| center]]

[[File:Verification link google business redesined.png|1200px| border| center|link=https://help.simplybook.me/images/4/44/Verification_link_google_business_redesined.png]]

:7. When you save the location the following information is passed to Google about your company:

Line 63:

Line 67:

:8. You can also edit your business location details on Google side if necessary. Simply click on Edit on GMB button at the top(appears for saved and synced locations).

[[File:Google business edit on google ~~side~~.png |border| center]]

[[File:Google business edit on google path redesigned.png|1200px |border| center|link=https://help.simplybook.me/images/8/8a/Google_business_edit_on_google_path_redesigned.png]]

:9. If some location(s) become not relevant for your business anymore you can easily delete them in this feature settings. Just click on Delete on GMB option.

[[File:Google business delete on google ~~side~~.png |border|center]]

[[File:Google business delete on google redesigned.png|1200px |border|center|link=https://help.simplybook.me/images/5/55/Google_business_delete_on_google_redesigned.png]]

=Reserve with Google= ~~~~

=Reserve with Google=

Line 75:

Line 79:

Add a Book online ~~button~~ to your Google Business listing. Allow your clients to find you easily on Google and book your services right there via Google Search, Google Maps or Google Assistant, powered by the SimplyBook.me booking system.

Add a Book online option to your Google Business listing. Allow your clients to find you easily on Google and book your services right there via Google Search, Google Maps or Google Assistant, powered by the SimplyBook.me booking system.

Line 82:

Line 86:

*Reserve with Google is currently available only for supported countries listed [https://developers.google.com/maps-booking/policies/criteria here];

*Currently it is not possible to use this option for the following business categories: medical center, educational institution, government office, engineer, medical clinic, dentist, medical office, education center, event management company, city administration, embassy, general practice attorney, child care agency, university, college, school, library, financial institution.

*It is required to have [[Special:MyLanguage/~~Custom_Features#Accept_Payments~~|Accept Payments]] custom feature enabled (Pay later (Allow delay payment) option should always be On) and prices should be added for all the services/classes you wish to be displayed and bookable through Google Maps;

*It is required to have [[Special:MyLanguage/Accept payments custom feature|Accept Payments]] custom feature enabled (Pay later (Allow delay payment) option should always be On) and prices should be added for all the services/classes you wish to be displayed and bookable through Google Maps;

*All the services/classes should have descriptions to be displayed on the Google side;

*If you are using [[Special:MyLanguage/~~Custom_Features#Intake_Forms~~|Intake forms]] feature there should be no mandatory forms added to the services you wish to be available for booking;

*If you are using [[Special:MyLanguage/Intake Forms custom feature|Intake forms]] feature there should be no mandatory forms added to the services you wish to be available for booking;

*If a service is [[Special:MyLanguage/Recurring_services(packs)|recurring]] or connected to [[Special:MyLanguage/~~Custom_Features#~~Membership|Membership]] it will not be displayed in Reserve with Google;

*If a service is [[Special:MyLanguage/Recurring_services(packs)|recurring]] or connected to [[Special:MyLanguage/Membership custom feature|Membership]] it will not be displayed in Reserve with Google;

*If you are using outdated Google Calendar Sync custom feature it will not be possible to use Reserve with Google.

*It is required to publish the company address on the booking website to sync with Google and this option to work.

Line 92:

Line 97:

;How to use:

:1. Add and verify your Google Business location(s) either via SimplyBook.me platform(previous part of this tutorial) or using your Google Business interface and re-save it(them) in Google Business custom feature settings.

[[File:~~Reserve with google resave~~ locations.png|border|center]]

[[File:Google business existing locations redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/7/71/Google_business_existing_locations_redesigned.png]]

:2. Navigate to Reserve on google maps tab and move the switcher Synchronization with Reserve with Google to an active position.

[[File:Reserve with google ~~turn sync on~~.png|border|center]]

[[File:Reserve with google enable path redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/8/80/Reserve_with_google_enable_path_redesigned.png]]

:2. (optional) If you use [[Special:MyLanguage/~~Custom_Features#Multiple_Locations~~|Multiple Locations]] custom feature, connect your Google Businesses to desired SimplyBook.me locations.

:3. (optional) If you use [[Special:MyLanguage/Multiple Locations custom feature|Multiple Locations]] custom feature, connect your Google Businesses to desired SimplyBook.me locations.

:'''Please note!''' It is possible to connect one SimplyBook.me location to one Google Business.

:If you do not use [[Special:MyLanguage/~~Custom_Features#Multiple_Locations~~|Multiple Locations]] your main company location can be connected to one Google Business.

:If you do not use [[Special:MyLanguage/Multiple Locations custom feature|Multiple Locations]] your main company location can be connected to one Google Business.

[[File:Reserve with google ~~connect~~ location.png|border|center]]

[[File:Reserve with google select location redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/1/14/Reserve_with_google_select_location_redesigned.png]]

:3. Save settings. Now the sync takes place and after you reload the page it will be possible to see the list of services that will be passed to Reserve with Google for booking.

:4. Save settings. Now the sync takes place and after you reload the page it will be possible to see the list of services that will be passed to Reserve with Google for booking.

:By default we gather all the information and pass the update to Google once a day, but you can use Update info button to prepare the information for transfer manually if any settings changes in your account(for example, if you have created new service) were made.

[[File:Reserve with google ~~connection result~~.png|border|center]]

[[File:Reserve with google list of services redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/d/dd/Reserve_with_google_list_of_services_redesigned.png]]

</translate>

@@ Line 1: / Line 1: @@
 <languages/>
+{{#seo:
+|title=Google Business custom feature - SimplyBook.me
 <translate>
+<!--T:10-->
+|description=Integrate with Google My Business to display booking options in search results. Attract more clients. Activate now!
 </translate>
-{{#seo:
-|title=Google Business custom feature - SimplyBook.me
 |titlemode=append
 |keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, plugins, custom features, additional functionality, add business to google, show business on map, show business on google map, increase visibility, improve search resuts
@@ Line 18: / Line 20: @@
+<!--T:3-->
 <span style="background-color: #26dd7d; padding:5px; border-radius:5px;">Free custom feature!</span>
 <br><br>
-Video tutorial [[File:Youtube-Logo.png|link=https://youtu.be/ltT1F1jBfKk]]
+Video tutorial <p><youtube>ltT1F1jBfKk</youtube></p>
 <br><br>
-=Google Business= <!--T:3-->
+=Google Business=
@@ Line 28: / Line 31: @@
 ;How to use:
+<!--T:5-->
 :1. Enable this custom feature on your <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Custom Features</span> page.
-[[File:Google business enable path new cf.png | border| center]]
+[[File:Google business enable path redesigned.png|1200px | border| center|link=https://help.simplybook.me/images/6/66/Google_business_enable_path_redesigned.png]]
 <br><br>
 :2. Navigate to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Settings</span> to create Google Business account if you do not have one yet, or connect already existing Google Business account.
-[[File:Google business settings path new cf.png | border| center]]
+[[File:Google business settings path redesigned.png|1200px | border| center|link=https://help.simplybook.me/images/7/79/Google_business_settings_path_redesigned.png]]
 <br><br>
 [[File:Google business account.png|border| center]]
@@ Line 39: / Line 43: @@
 <br><br>
 :4. If you already have some locations in Google Business you will be able to see them on the left side of the page.
-[[File:Google business locations.png | center]]
+[[File:Google business existing locations redesigned.png|1200px | center|link=https://help.simplybook.me/images/7/71/Google_business_existing_locations_redesigned.png]]
 <br><br>
 :5. Just click on one of them if you need to make some edits and enable the option <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Update address in the profile</span>, make the necessary changes and re-save the location for the information to be updated on Google side
-[[File:Google business update address.png | center]]
+[[File:Existing google business location info redesigned.png|1200px | center|link=https://help.simplybook.me/images/d/d7/Existing_google_business_location_info_redesigned.png]]
 <br><br>
 :or choose <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">+</span> option to add a new business address.
-[[File:Google business add location.png | border| center]]
+[[File:Add new google business location redesigned.png|1200px | border| center|link=https://help.simplybook.me/images/0/0d/Add_new_google_business_location_redesigned.png]]
 <br><br>
 :6. After you have added the address, click on <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Save and Close</span> and you will have the possibility to proceed to the business location verification on Google side(it may take some time). <br>
 :You can also close the pop-up and get back to the verification step later(there will be <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Verify now</span> button for each saved and synced business location). <br>
 :As soon as your location is verified by Google(you will see the verification process steps while following Google instuctions) your business will appear in search and on Google Maps.
-[[File:Google business verify link.png | border| center]]
+[[File:Verification link google business redesined.png|1200px| border| center|link=https://help.simplybook.me/images/4/44/Verification_link_google_business_redesined.png]]
 <br><br>
 :7. When you save the location the following information is passed to Google about your company:
@@ Line 63: / Line 67: @@
 <br><br>
 :8. You can also edit your business location details on Google side if necessary. Simply click on <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Edit on GMB</span> button at the top(appears for saved and synced locations).
-[[File:Google business edit on google side.png |border| center]]
+[[File:Google business edit on google path redesigned.png|1200px |border| center|link=https://help.simplybook.me/images/8/8a/Google_business_edit_on_google_path_redesigned.png]]
 <br><br>
 :9. If some location(s) become not relevant for your business anymore you can easily delete them in this feature settings. Just click on <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Delete on GMB</span> option.
-[[File:Google business delete on google side.png |border|center]]
+[[File:Google business delete on google redesigned.png|1200px |border|center|link=https://help.simplybook.me/images/5/55/Google_business_delete_on_google_redesigned.png]]
 <br><br>
-=Reserve with Google= <!--T:5-->
+=Reserve with Google=
 <!--T:6-->
@@ Line 75: / Line 79: @@
 <!--T:7-->
-Add a <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Book online</span> button to your Google Business listing. Allow your clients to find you easily on Google and book your services right there via Google Search, Google Maps or Google Assistant, powered by the SimplyBook.me booking system.
+Add a <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Book online</span> option to your Google Business listing. Allow your clients to find you easily on Google and book your services right there via Google Search, Google Maps or Google Assistant, powered by the SimplyBook.me booking system.
@@ Line 82: / Line 86: @@
 *<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">Reserve with Google is currently available only for supported countries listed <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[https://developers.google.com/maps-booking/policies/criteria here]</span>;</span>
 *<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">Currently it is not possible to use this option for the following business categories: medical center, educational institution, government office, engineer, medical clinic, dentist, medical office, education center, event management company, city administration, embassy, general practice attorney, child care agency, university, college, school, library, financial institution.</span>
-*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">It is required to have <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Custom_Features#Accept_Payments|Accept Payments]]</span> custom feature enabled (<span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Pay later (Allow delay payment)</span> option should always be <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">On</span>) and prices should be added for all the services/classes you wish to be displayed and bookable through Google Maps;</span>
+*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">It is required to have <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Accept payments custom feature|Accept Payments]]</span> custom feature enabled (<span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Pay later (Allow delay payment)</span> option should always be <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">On</span>) and prices should be added for all the services/classes you wish to be displayed and bookable through Google Maps;</span>
 *<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">All the services/classes should have descriptions to be displayed on the Google side;</span>
-*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">If you are using <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Custom_Features#Intake_Forms|Intake forms]]</span> feature there should be no mandatory forms added to the services you wish to be available for booking;</span>
+*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">If you are using <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Intake Forms custom feature|Intake forms]]</span> feature there should be no mandatory forms added to the services you wish to be available for booking;</span>
-*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">If a service is <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">[[Special:MyLanguage/Recurring_services(packs)|recurring]]</span> or connected to <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Custom_Features#Membership|Membership]]</span> it will not be displayed in Reserve with Google;</span>
+*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">If a service is <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">[[Special:MyLanguage/Recurring_services(packs)|recurring]]</span> or connected to <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Membership custom feature|Membership]]</span> it will not be displayed in Reserve with Google;</span>
 *<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">If you are using outdated Google Calendar Sync custom feature it will not be possible to use Reserve with Google.</span>
+*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">It is required to publish the company address on the booking website to sync with Google and this option to work.</span>
 <!--T:9-->
@@ Line 92: / Line 97: @@
 ;How to use:
 :1. Add and verify your Google Business location(s) either via <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">SimplyBook.me platform(previous part of this tutorial)</span> or using your <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Google Business interface</span> and re-save it(them) in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Google Business custom feature settings.</span>
-[[File:Reserve with google resave locations.png|border|center]]
+[[File:Google business existing locations redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/7/71/Google_business_existing_locations_redesigned.png]]
 <br><br>
 :2. Navigate to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reserve on google maps</span> tab and move the switcher <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Synchronization with Reserve with Google</span> to an active position.
-[[File:Reserve with google turn sync on.png|border|center]]
+[[File:Reserve with google enable path redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/8/80/Reserve_with_google_enable_path_redesigned.png]]
 <br><br>
-:2. (optional) If you use <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Custom_Features#Multiple_Locations|Multiple Locations]]</span> custom feature, connect your <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Google Businesses</span> to desired <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">SimplyBook.me locations.</span>
+:3. (optional) If you use <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Multiple Locations custom feature|Multiple Locations]]</span> custom feature, connect your <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Google Businesses</span> to desired <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">SimplyBook.me locations.</span>
 :<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!''' It is possible to connect one SimplyBook.me location to one Google Business.</span>
-:<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">If you do not use <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Custom_Features#Multiple_Locations|Multiple Locations]]</span> your main company location can be connected to one Google Business.</span>
+:<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">If you do not use <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Multiple Locations custom feature|Multiple Locations]]</span> your main company location can be connected to one Google Business.</span>
-[[File:Reserve with google connect location.png|border|center]]
+[[File:Reserve with google select location redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/1/14/Reserve_with_google_select_location_redesigned.png]]
 <br><br>
-:3. <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Save</span> settings. Now the sync takes place and after you <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">reload the page</span> it will be possible to see the list of services that will be passed to Reserve with Google for booking.
+:4. <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Save</span> settings. Now the sync takes place and after you <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">reload the page</span> it will be possible to see the list of services that will be passed to Reserve with Google for booking.
 :By default we gather all the information and pass the update to Google once a day, but you can use <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Update info</span> button to prepare the information for transfer manually if any settings changes in your account(for example, if you have created new service) were made.
-[[File:Reserve with google connection result.png|border|center]]
+[[File:Reserve with google list of services redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/d/dd/Reserve_with_google_list_of_services_redesigned.png]]
 <br><br>
 <br><br>
 </translate>