How to Cancel SimplyBook.me subscription/en: Difference between revisions

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{{#seo:

|title=How to Cancel SimplyBook.me subscription SimplyBook.me

|description=~~Learn how~~ to ~~cancel your SimplyBook.me subscription in a few easy steps~~. ~~Follow our instructions here~~.

|description=Cancel subscription instructions. Steps to end billing, export data before cancellation. Important information about account closure process.

|titlemode=append

|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, setup, setup help, support, help content, cancel subscription, change plan, cancel plan, change plan, downgrade plan, downgrade subscription, delete account

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[[File:Cancel recurring payment path redesigned.png|1200px|center|link=https://help.simplybook.me/images/b/b8/Cancel_recurring_payment_path_redesigned.png]]

:5. If you do not renew your subscription the account will be kept but with limited functionality: features will be disabled, client interface will remain active(main booking functionality), there will be no details in your booking notifications, and it will be not possible to access Calendar or Reports section.

:In such a state the account can stay endlessly unless it is manually [[Special:MyLanguage/How to delete account|deleted]].

:The account data is retained while the account exists. Please check our [https://simplybook.me/policy Privacy Policy].

==How to downgrade the subscription==

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Before the account removal you may also consider canceling the subscription to not be charged if you have a pause in your business or have a seasonal occupation instead of deleting it.

If that's the case please check [[How_to_Cancel_SimplyBook.me_subscription#How_to_cancel_the_paid_subscription|the steps for recurring payment cancellation]].

If that's the case please check [[Special:MyLanguage/How_to_Cancel_SimplyBook.me_subscription#How_to_cancel_the_paid_subscription|the steps for recurring payment cancellation]].

Or, if the subscription does not currently fit your needs, you can buy another one according to [[How_to_Cancel_SimplyBook.me_subscription#How_to_downgrade_the_subscription|this]].

Or, if the subscription does not currently fit your needs, you can buy another one according to [[Special:MyLanguage/How_to_Cancel_SimplyBook.me_subscription#How_to_downgrade_the_subscription|this]].

Of course you can always contact our support for assistance with selecting a new subscription plan to match your current business needs in the best way.

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If you are sure that you want to delete the account please follow these simple steps:

:1. Go to ~~Settings~~ and click on Delete account.

:1. Go to Account info and click on Delete account.

:2. ~~Select~~ the reason ~~for deletion~~, ~~confirm~~ your ~~agreement for data deletion, and proceed with the action~~.

:2. We kindly ask you to indicate the reason why you have decided to delete your company. Please keep in mind that it can't be restored. If you register a new company in the future, your old company name in url can't be used.

[[File:~~Delete~~ account path ~~redesigned~~.png|1200px|center|link=https://help.simplybook.me/images/f/f7/~~Delete_account_path_redesigned~~.png]]

[[File:Sb delete account path new flow.png|1200px|1200px| center|link=https://help.simplybook.me/images/b/b0/Sb_delete_account_path_new_flow.png]]

Once completed, your account will be deleted. For a certain period, you'll have the option to restore it. If not, it will be permanently removed from our databases.

Once completed, your account will be deleted. For a certain period, you'll have the option to [[Special:MyLanguage/How_to_unblock_account|restore]] it. If not, it will be permanently removed from our databases.

@@ Line 2: / Line 2: @@
 {{#seo:
 |title=How to Cancel SimplyBook.me subscription SimplyBook.me
-|description=Learn how to cancel your SimplyBook.me subscription in a few easy steps. Follow our instructions here.
+|description=Cancel subscription instructions. Steps to end billing, export data before cancellation. Important information about account closure process.
 |titlemode=append
 |keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, setup, setup help, support, help content, cancel subscription, change plan, cancel plan, change plan, downgrade plan, downgrade subscription, delete account
@@ Line 34: / Line 34: @@
 [[File:Cancel recurring payment path redesigned.png|1200px|center|link=https://help.simplybook.me/images/b/b8/Cancel_recurring_payment_path_redesigned.png]]
 <br><br>
+:5. If you do not renew your subscription the account will be kept but with limited functionality: features will be disabled, client interface will remain active(main booking functionality), there will be no details in your booking notifications, and it will be not possible to access Calendar or Reports section.<br>
+:In such a state the account can stay endlessly unless it is manually [[Special:MyLanguage/How to delete account|deleted]].
+:The account data is retained while the account exists. Please check our [https://simplybook.me/policy Privacy Policy].
 ==How to downgrade the subscription==
@@ Line 57: / Line 60: @@
 <br>
 Before the account removal you may also consider canceling the subscription to not be charged if you have a pause in your business or have a seasonal occupation instead of deleting it.<br><br>
-If that's the case please check <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[How_to_Cancel_SimplyBook.me_subscription#How_to_cancel_the_paid_subscription|the steps for recurring payment cancellation]].</span>
+If that's the case please check <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/How_to_Cancel_SimplyBook.me_subscription#How_to_cancel_the_paid_subscription|the steps for recurring payment cancellation]].</span>
 <br><br>
-Or, if the subscription does not currently fit your needs, you can buy another one according to <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[How_to_Cancel_SimplyBook.me_subscription#How_to_downgrade_the_subscription|this]].</span>
+Or, if the subscription does not currently fit your needs, you can buy another one according to <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/How_to_Cancel_SimplyBook.me_subscription#How_to_downgrade_the_subscription|this]].</span>
 <br><br>
 Of course you can always contact our support for assistance with selecting a new subscription plan to match your current business needs in the best way.
@@ Line 65: / Line 68: @@
 If you are sure that you want to delete the account please follow these simple steps:
 <br><br>
-:1. Go to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Settings</span> and click on <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Delete account.</span><br>
+:1. Go to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Account info</span> and click on <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Delete account.</span><br>
-:2. Select the reason for deletion, confirm your agreement for data deletion, and proceed with the action.
+:2. We kindly ask you to indicate the reason why you have decided to delete your company. Please keep in mind that it can't be restored. If you register a new company in the future, your old company name in url can't be used.
-[[File:Delete account path redesigned.png|1200px|center|link=https://help.simplybook.me/images/f/f7/Delete_account_path_redesigned.png]]
+[[File:Sb delete account path new flow.png|1200px|1200px| center|link=https://help.simplybook.me/images/b/b0/Sb_delete_account_path_new_flow.png]]
-Once completed, your account will be deleted. For a certain period, you'll have the option to restore it. If not, it will be permanently removed from our databases.
+Once completed, your account will be deleted. For a certain period, you'll have the option to [[Special:MyLanguage/How_to_unblock_account|restore]] it. If not, it will be permanently removed from our databases.
 <br><br>