Anti-Fraud/Spam Protection Custom Feature: Difference between revisions
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|description= | |description=Prevent spam and fraudulent bookings. Set booking limits per client, time restrictions, CAPTCHA. Block suspicious patterns, protect system from abuse. | ||
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This is an Anti-Fraud/Spam Protection feature. It enables administrators to limit the number of bookings that can be made from the same email, phone, and IP address. The feature provides various options, such as setting the maximum number of bookings, defining the time period in which these bookings can be made, and the ability to block or flag suspected fraudulent activities. This feature helps to prevent fraudulent or spammy bookings and protects the system's integrity, ensuring a smooth and trustworthy booking experience for legitimate customers. | This is an Anti-Fraud/Spam Protection feature. It enables administrators to limit the number of bookings that can be made from the same email, phone, and IP address. The feature provides various options, such as setting the maximum number of bookings, defining the time period in which these bookings can be made, and the ability to block or flag suspected fraudulent activities. This feature helps to prevent fraudulent or spammy bookings and protects the system's integrity, ensuring a smooth and trustworthy booking experience for legitimate customers. | ||
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'''Please note!''' This feature allows to book [[Special:MyLanguage/Recurring services(packs)|recurring services]] if the first date fits the limit (even if the consecutive sessions do not fit it) | |||
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[[File:Antispam settings main path redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/0/03/Antispam_settings_main_path_redesigned.png]] | [[File:Antispam settings main path redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/0/03/Antispam_settings_main_path_redesigned.png]] | ||
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3. The next section <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Limits</span> allows you to set the specific limits by <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">client</span>(available with <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/ | 3. The next section <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Limits</span> allows you to set the specific limits by: | ||
<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!''' If you have some IP addresses as whitelisted, the other limitations(by email, phone or client if they are set) will still apply for such client.</span> | |||
[[File:Antispam limits settings redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/f/f6/Antispam_limits_settings_redesigned.png]] | * <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">client</span>(available with <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Client Login custom feature|Client Login]]</span> custom feature enabled only) | ||
* <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">IP address</span> | |||
* <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">email address</span> | |||
* <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">phone number</span> | |||
You can use any option or several of them at the same time.<br> | |||
<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!''' If you have some IP addresses as whitelisted, the other limitations(by email, phone or client if they are set) will still apply for such client.</span>[[File:Antispam limits settings redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/f/f6/Antispam_limits_settings_redesigned.png]] | |||
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4. When the limit is reached there will be the error message shown on the client side. | 4. When the limit is reached there will be the error message shown on the client side. | ||