SBPay.me integration: Difference between revisions

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{{#seo:

|title=SBPay.me integration

|description=Integrate SBPay.me for secure and efficient payment processing. Manage transactions directly from your account. Learn more here!

|titlemode=append

|keywords=faq, frequently asked questions, setup, setup help, support, help content, sbpay, online payments, refunds, payments management, payment management feature, accept payments, accept payments online,

}}

</translate>

__FORCETOC__

SBPay.me is the payment management feature by SimplyBook.me that lets you accept and manage payments via multiple payment providers, whilst simplifying online and offline payments, sending payment links, charging saved cards and making refunds.

[https://sbpay.me/en/ READ MORE]

See video tutorial ~~[[File:Youtube-Logo.png|link=https:/~~/~~www.~~youtube~~.com~~/~~watch?v=XPX7Xnsp5aM]]~~

See video tutorial <youtube>XPX7Xnsp5aM</youtube>

~~__FORCETOC__~~

~~==The list of currently supported payment processors:==~~

==The list of currently supported payment processors:==

{| style="width: 60%; box-shadow: 2px 2px 15px rgba(45, 51, 72, 0.1); border-radius: 8px; border-collapse: collapse; border-bottom: 1px solid #0B3052;"

|- style=""

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|- style=""

| style="padding: 30px; border-bottom: 1px solid #0B3052;" | SafeCharge

| style="border-bottom: 1px solid black; text-align: center; color: #06ADEF;" | ✔

|- style=""

| style="padding: 30px; border-bottom: 1px solid #0B3052;" | Helcim

| style="border-bottom: 1px solid black; text-align: center; color: #06ADEF;" | ✔

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| style="border-bottom: 1px solid black; text-align: center;" | −

~~|- style=""~~

~~| style="padding: 30px; " | Mercado Pago~~

~~| style="text-align: left; text-align: center; text-align: center;" | − ~~

|}

'''How to set specific payment processors'''

Video ~~tutorial~~ [[File:Youtube-Logo.png|link=https://www.youtube.com/playlist?list=PLM9QxGer1Y2rKQwKDx4TmfnTYtuZDbN7r]]

Video tutorials [[File:Youtube-Logo.png|link=https://www.youtube.com/playlist?list=PLM9QxGer1Y2rKQwKDx4TmfnTYtuZDbN7r]]

==How to set and use it with [https://simplybook.me/ SimplyBook.me]==

==How to set and use it with [https://simplybook.me/ SimplyBook.me]==

:1. First of all, as you plan to work with online payment, you need to have [[Accept payments custom feature|Accept Payments]] custom feature enabled in your [https://simplybook.me/ SimplyBook.me] account.

:1. First of all, as you plan to work with online payment, you need to have [[Special:MyLanguage/Accept payments custom feature|Accept Payments]] custom feature enabled in your [https://simplybook.me/ SimplyBook.me] account.

[[File:Accept payments enable path redesigned.png|1200px|center|link=https://help.simplybook.me/images/9/9e/Accept_payments_enable_path_redesigned.png]]

:2. Click on Settings button on the custom features page next to the [[Accept payments custom feature|Accept Payments]] feature.

:2. Click on Settings button on the custom features page next to the [[Special:MyLanguage/Accept payments custom feature|Accept Payments]] feature.

[[File:Accept payments settings path redesigned.png|1200px|border | center|link=https://help.simplybook.me/images/3/37/Accept_payments_settings_path_redesigned.png]]

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[[File:Active payment processors redesigned.png|1200px|center|link=https://help.simplybook.me/images/0/03/Active_payment_processors_redesigned.png]]

:6. Set the prices for your services, [[Classes custom feature|classes]], [[Packages custom feature|packages]], [[Membership custom feature|memberships]], [[Coupons and Gift Cards custom feature|gift cards]], [[Products for Sale custom feature|products]] or [[Service Add-Ons custom feature|service add-ons]] in your [https://simplybook.me/ SimplyBook.me] account and you are ready to get payments online.

:6. Set the prices for your services, [[Special:MyLanguage/Classes custom feature|classes]], [[Special:MyLanguage/Packages custom feature|packages]], [[Special:MyLanguage/Membership custom feature|memberships]], [[Special:MyLanguage/Coupons and Gift Cards custom feature|gift cards]], [[Special:MyLanguage/Products for Sale custom feature|products]] or [[Special:MyLanguage/Service Add-Ons custom feature|service add-ons]] in your [https://simplybook.me/ SimplyBook.me] account and you are ready to get payments online.

==Using PRO version features==

==Using PRO version features==

If you have a higher subscription in your SimplyBook.me account then the PRO version of SBPay.me is enabled by default so you can get access to the list of additional options like vaulted payments, refunds and payment links.

[[File:Sbpay pro activated redesigned.png|1200px|center|link=https://help.simplybook.me/images/7/7e/Sbpay_pro_activated_redesigned.png]]

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In case you do not plan to use the additional options listed below you can easily disable the "PRO" version by turning the switch off.

===Vaulted payments===

'''Please note!'''

*It requires [[Client Login custom feature|Client login]] custom feature to be enabled to use this functionality.

*It requires [[Special:MyLanguage/Client Login custom feature|Client login]] custom feature to be enabled to use this functionality.

*Not all the payment gateways support this feature. Please check the availability of such an option in the [[SBPay.me_integration#The_list_of_currently_supported_payment_processors:|table]] and/or by contacting your payment gateway support as it may require some adjustments on their side.

*Not all the payment gateways support this feature. Please check the availability of such an option in the [[Special:MyLanguage/SBPay.me_integration#The_list_of_currently_supported_payment_processors:|table]] and/or by contacting your payment gateway support as it may require some adjustments on their side.

:1. Enable the option Allow vaulted payments on your Accept payments settings page.

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[[File:Use saved payment method pos.png|1200px|center|link=https://help.simplybook.me/images/e/e8/Use_saved_payment_method_pos.png]]

===Payment links===

:1. Enable Send payment link on Delay payment method in the settings of Accept payments custom feature, inside the Email template settings block and adjust the template to your needs.

:Please do not forget to add [payment_link] variable for the client to easily navigate to the payment.

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[[File:Send payment link options from pos.png|1200px|center|link=https://help.simplybook.me/images/e/ec/Send_payment_link_options_from_pos.png]]

'''Easy mobile payments from the app''': video tutorial ~~[[File:Youtube~~-~~Logo.png|link=https:~~/~~/www.~~youtube~~.com~~/~~watch?v=CSI-gWjKtm8]]~~

'''Easy mobile payments from the app''': video tutorial <youtube>CSI-gWjKtm8</youtube>

===Refunds===

===Refunds===

It may happen that you need to return the money back to your customer due to some reason and now it is possible to easily manage such cases with SBPay.me PRO integration.

:1. After you activate SBPay.me integration in your [https://simplybook.me/ SimplyBook.me] account you can simply navigate to Reports -> Payment transactions -> find the necessary invoice -> click on Actions and select Refund from the drop down menu. Confirm the action and the refund will be automatically made to the corresponding client's account.

:1. After you activate SBPay.me integration in your [https://simplybook.me/en SimplyBook.me] account you can simply navigate to Reports -> Payment transactions -> find the necessary invoice -> click on Actions and select Refund from the drop down menu. Confirm the action and the refund will be automatically made to the corresponding client's account.

[[File:Refund from report path redesigned.png|1200px|center|link=https://help.simplybook.me/images/7/71/Refund_from_report_path_redesigned.png]]

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[[File:Refund on sbpayme side.png|1200px|center|link=https://help.simplybook.me/images/8/86/Refund_on_sbpayme_side.png]]

:3. In the [[Accept payments custom feature|Accept payments]] custom feature settings you can also enable Send refund confirmation option and adjust the templates to automatically notify your clients via email and/or sms about the refunds.

:3. In the [[Special:MyLanguage/Accept payments custom feature|Accept payments]] custom feature settings you can also enable Send refund confirmation option and adjust the templates to automatically notify your clients via email and/or sms about the refunds.

[[File:Send refund confirmation redesigned.png|1200px|center|link=https://help.simplybook.me/images/a/a9/Send_refund_confirmation_redesigned.png]]

==SBPay.me Invoices==

==SBPay.me Invoices==

You can now easily adjust the invoices settings to your needs and send them to your customers after any purchase.

;How to use

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[[File:Print invoice path redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/5/5a/Print_invoice_path_redesigned.png]]

'''Please note!''' Importing invoices from external platforms directly into the system is not supported. However, SimplyBook.me offers integration options with various accounting software, including [[Xero_integration| Xero]], [[QuickBooks_integration| QuickBooks]], and [[FreshBooks_integration| FreshBooks]]. You can efficiently manage your invoices within your preferred accounting system.

'''Please note!''' Importing invoices from external platforms directly into the system is not supported. However, SimplyBook.me offers integration options with various accounting software, including [[Special:MyLanguage/Xero_integration| Xero]], [[Special:MyLanguage/QuickBooks_integration| QuickBooks]], and [[Special:MyLanguage/FreshBooks_integration| FreshBooks]]. You can efficiently manage your invoices within your preferred accounting system.

==SBPay.me Reports==

==SBPay.me Reports==

SBPay.me is just starting but already has several useful reports that you can use to track your payments:

:1. ''Dashboard'' - contains currencies, revenues, payment systems and tags charts.

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:4. ''Recurring profiles'' - contains the information on memberships recurring profiles. You can easily view, prolong or cancel profiles on that page.

:5. ''Customers payment methods'' - allows you to view the list of saved payment methods of your clients, check the list of related payments and disable the profiles if necessary.

:6. ''Tax report'' - allows to ~~view~~ the ~~taxes related information.~~

:6. ''Tax report'' - allows to see a list of all your sales within each country (if your sales are in more than one country) and the tax amounts as well as total count of transactions

:7. ''VIES report'' - ~~displays how much~~ is ~~sold~~ to ~~another~~ EU ~~company~~.

:7. ''VIES report'' - The purpose of a VIES (VAT Information Exchange System) tax report is to ensure compliance with EU VAT regulations by enabling businesses to report and verify cross-border transactions within the European Union.This report is especially important for businesses engaged in B2B cross-border trade within the EU. This report shows you a list of your customers, including their contact details, their tax numbers, their residence and the amount of sales to each of them.

:8. ''OSS report'' - shows the ~~local~~ VAT ~~collected from your sales~~ in each EU country

:8. ''OSS report'' - The purpose of an OSS (One Stop Shop) tax report is to simplify VAT reporting for businesses that sell goods or services to customers in multiple EU countries. It allows businesses to manage their VAT obligations in one place, avoiding the need to register for VAT in every country where they sell. The OSS report is particularly useful for e-commerce businesses and service providers who sell to customers in multiple EU countries. This report shows you the total sales and taxed amount within each of the countries you sell to, the VAT tax rate in each of the countries as well as total transactions counts in each country.

:9. ''Customer report'' - ~~contains the information about~~ your clients ~~who have been making~~ payments ~~after~~ you ~~have enabled the integration~~ and the ~~related statistics~~.

:9. ''Customer report'' - shows you a table including name of each customer, their contact details, when t hey became your clients, count of succesful payments, number of error payments, when they made their last purchase and their last payment status (received, pending, error). The report also allows you to select a specific client and see all the concerning details.

:10. ''Accrual based revenue'' - is related to the revenue earned/recognized by a business for which the invoice is yet to be billed to the customer.

==Create payment requests==

:11. ''Subscription Metrics'' - allows to track the trends of your recurring subscription customers. View graphs showing active customers, monthly sales trends, and a comparison of new customers versus those who have left.

:12. ''Snowball MRR Report'' - is a detailed table showing trends in your recurring revenue. Easily see the number of active customers, new sign-ups, cancellations, and the total active recurring customers at the end of each period.

==Create payment requests==

'''Video tutorial''' ~~[[File:Youtube-Logo.png|link=https:~~/~~/www.~~youtube~~.com~~/~~watch?v=JHN6T1QzsHk]]~~

'''Video tutorial''' <youtube>JHN6T1QzsHk</youtube>

With just a few clicks, users can easily generate payment links that can be shared with their clients via email, sending the direct link or QR code. This feature enables business owners and individuals to easily collect payments for their goods or services, without the need for a website or an online store.

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Finally, SBPay.me allows users to tag payments so that they can group them when creating reports. This feature provides an organized way to manage payment data and generate comprehensive reports. Overall, SBPay.me is a powerful payment system that provides a simple, yet effective way to manage payments and increase revenue.

More features coming!

</translate>

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+<languages/>
+<translate>
+<!--T:1-->
 {{#seo:
 |title=SBPay.me integration
+|description=Integrate SBPay.me for secure and efficient payment processing. Manage transactions directly from your account. Learn more here!
 |titlemode=append
 |keywords=faq, frequently asked questions, setup, setup help, support, help content, sbpay, online payments, refunds, payments management, payment management feature, accept payments, accept payments online,
 }}
+</translate>
+__FORCETOC__
+<translate>
+<!--T:2-->
 SBPay.me is the payment management feature by SimplyBook.me that lets you accept and manage payments via multiple payment providers, whilst simplifying online and offline payments, sending payment links, charging saved cards and making refunds.
+<!--T:3-->
 [https://sbpay.me/en/ READ MORE]
-See video tutorial [[File:Youtube-Logo.png|link=https://www.youtube.com/watch?v=XPX7Xnsp5aM]]
+<!--T:4-->
+See video tutorial <p><youtube>XPX7Xnsp5aM</youtube></p>
-__FORCETOC__
-==The list of currently supported payment processors:==
+==The list of currently supported payment processors:== <!--T:5-->
+<!--T:6-->
 {| style="width: 60%; box-shadow: 2px 2px 15px rgba(45, 51, 72, 0.1); border-radius: 8px; border-collapse: collapse; border-bottom: 1px solid #0B3052;"
 |- style=""
@@ Line 36: / Line 43: @@
 |- style=""
 | style="padding: 30px; border-bottom: 1px solid #0B3052;" | SafeCharge
+| style="border-bottom: 1px solid black; text-align: center; color: #06ADEF;" | &#10004; <br>
+| style="border-bottom: 1px solid black; text-align: center; color: #06ADEF;" | &#10004; <br>
+|- style=""
+| style="padding: 30px; border-bottom: 1px solid #0B3052;" | Helcim
 | style="border-bottom: 1px solid black; text-align: center; color: #06ADEF;" | &#10004; <br>
 | style="border-bottom: 1px solid black; text-align: center; color: #06ADEF;" | &#10004; <br>
@@ Line 162: / Line 173: @@
 | style="border-bottom: 1px solid black; text-align: center;" | &#8722; <br>
 | style="border-bottom: 1px solid black; text-align: center;" | &#8722; <br>
-|- style=""
-| style="padding: 30px; " | Mercado Pago
-| style="text-align: left; text-align: center; text-align: center;" | &#8722; <br>
-| style="text-align: left; text-align: center; text-align: center;" | &#8722; <br>
 |}
+<!--T:7-->
 '''How to set specific payment processors'''
-Video tutorial [[File:Youtube-Logo.png|link=https://www.youtube.com/playlist?list=PLM9QxGer1Y2rKQwKDx4TmfnTYtuZDbN7r]]
+<!--T:8-->
+Video tutorials [[File:Youtube-Logo.png|link=https://www.youtube.com/playlist?list=PLM9QxGer1Y2rKQwKDx4TmfnTYtuZDbN7r]]
-==How to set and use it with [https://simplybook.me/ SimplyBook.me]==
+==How to set and use it with [https://simplybook.me/ SimplyBook.me]== <!--T:22-->
+<!--T:10-->
-:1. First of all, as you plan to work with online payment, you need to have <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Accept payments custom feature|Accept Payments]]</span> custom feature enabled in your [https://simplybook.me/ SimplyBook.me] account.
+:1. First of all, as you plan to work with online payment, you need to have <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Accept payments custom feature|Accept Payments]]</span> custom feature enabled in your [https://simplybook.me/ SimplyBook.me] account.
 [[File:Accept payments enable path redesigned.png|1200px|center|link=https://help.simplybook.me/images/9/9e/Accept_payments_enable_path_redesigned.png]]
 <br><br>
-:2. Click on <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Settings</span> button on the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">custom features page</span> next to the <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Accept payments custom feature|Accept Payments]]</span> feature.
+:2. Click on <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Settings</span> button on the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">custom features page</span> next to the <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Accept payments custom feature|Accept Payments]]</span> feature.
 [[File:Accept payments settings path redesigned.png|1200px|border | center|link=https://help.simplybook.me/images/3/37/Accept_payments_settings_path_redesigned.png]]
 <br><br>
@@ Line 196: / Line 204: @@
 [[File:Active payment processors redesigned.png|1200px|center|link=https://help.simplybook.me/images/0/03/Active_payment_processors_redesigned.png]]
 <br><br>
-:6. Set the prices for your services, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Classes custom feature|classes]]</span>, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Packages custom feature|packages]]</span>, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Membership custom feature|memberships]]</span>, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Coupons and Gift Cards custom feature|gift cards]]</span>, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Products for Sale custom feature|products]]</span> or <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Service Add-Ons custom feature|service add-ons]]</span> in your [https://simplybook.me/ SimplyBook.me] account and you are ready to get payments online.
+:6. Set the prices for your services, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Classes custom feature|classes]]</span>, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Packages custom feature|packages]]</span>, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Membership custom feature|memberships]]</span>, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Coupons and Gift Cards custom feature|gift cards]]</span>, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Products for Sale custom feature|products]]</span> or <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Service Add-Ons custom feature|service add-ons]]</span> in your [https://simplybook.me/ SimplyBook.me] account and you are ready to get payments online.
 <br><br>
-==Using PRO version features==
+==Using PRO version features== <!--T:23-->
+<!--T:12-->
 If you have a higher subscription in your SimplyBook.me account then the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">PRO</span> version of SBPay.me is enabled by default so you can get access to the list of additional options like vaulted payments, refunds and payment links.
 [[File:Sbpay pro activated redesigned.png|1200px|center|link=https://help.simplybook.me/images/7/7e/Sbpay_pro_activated_redesigned.png]]
@@ Line 206: / Line 215: @@
 In case you do not plan to use the additional options listed below you can easily disable the "PRO" version by turning the switch off.
 <br><br>
+<!--T:13-->
 ===Vaulted payments===
 <span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!'''</span>
-*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">It requires <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Client Login custom feature|Client login]]</span> custom feature to be enabled to use this functionality.</span>
+*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">It requires <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Client Login custom feature|Client login]]</span> custom feature to be enabled to use this functionality.</span>
-*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">Not all the payment gateways support this feature. Please check the availability of such an option in the [[SBPay.me_integration#The_list_of_currently_supported_payment_processors:|table]] and/or by contacting your payment gateway support as it may require some adjustments on their side.</span>
+*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">Not all the payment gateways support this feature. Please check the availability of such an option in the [[Special:MyLanguage/SBPay.me_integration#The_list_of_currently_supported_payment_processors:|table]] and/or by contacting your payment gateway support as it may require some adjustments on their side.</span>
 <br>
 :1. Enable the option <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Allow vaulted payments</span> on your <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">Accept payments</span> settings page.
@@ Line 225: / Line 236: @@
 [[File:Use saved payment method pos.png|1200px|center|link=https://help.simplybook.me/images/e/e8/Use_saved_payment_method_pos.png]]
 <br><br>
+<!--T:15-->
 ===Payment links===
 :1. Enable <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Send payment link on Delay payment method</span> in the settings of Accept payments custom feature, inside the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Email template settings</span> block and adjust the template to your needs.<br>
 :Please do not forget to add <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">[payment_link] variable</span> for the client to easily navigate to the payment.
@@ Line 238: / Line 250: @@
 [[File:Send payment link options from pos.png|1200px|center|link=https://help.simplybook.me/images/e/ec/Send_payment_link_options_from_pos.png]]
 <br><br>
-'''Easy mobile payments from the app''': video tutorial [[File:Youtube-Logo.png|link=https://www.youtube.com/watch?v=CSI-gWjKtm8]]
+'''Easy mobile payments from the app''': video tutorial <p><youtube>CSI-gWjKtm8</youtube></p>
 <br><br>
-===Refunds===
+===Refunds=== <!--T:24-->
+<!--T:16-->
 It may happen that you need to return the money back to your customer due to some reason and now it is possible to easily manage such cases with SBPay.me PRO integration.
-:1. After you activate SBPay.me integration in your [https://simplybook.me/ SimplyBook.me] account you can simply navigate to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reports</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Payment transactions</span> -> find the necessary invoice -> click on <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Actions</span> and select <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Refund</span> from the drop down menu. Confirm the action and the refund will be automatically made to the corresponding client's account.
+:1. After you activate SBPay.me integration in your [https://simplybook.me/en SimplyBook.me] account you can simply navigate to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reports</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Payment transactions</span> -> find the necessary invoice -> click on <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Actions</span> and select <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Refund</span> from the drop down menu. Confirm the action and the refund will be automatically made to the corresponding client's account.
 [[File:Refund from report path redesigned.png|1200px|center|link=https://help.simplybook.me/images/7/71/Refund_from_report_path_redesigned.png]]
 <br><br>
@@ Line 249: / Line 263: @@
 [[File:Refund on sbpayme side.png|1200px|center|link=https://help.simplybook.me/images/8/86/Refund_on_sbpayme_side.png]]
 <br><br>
-:3. In the <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Accept payments custom feature|Accept payments]]</span> custom feature settings you can also enable <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Send refund confirmation</span> option and adjust the templates to automatically notify your clients via email and/or sms about the refunds.
+:3. In the <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Accept payments custom feature|Accept payments]]</span> custom feature settings you can also enable <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Send refund confirmation</span> option and adjust the templates to automatically notify your clients via email and/or sms about the refunds.
 [[File:Send refund confirmation redesigned.png|1200px|center|link=https://help.simplybook.me/images/a/a9/Send_refund_confirmation_redesigned.png]]
 <br><br>
-==SBPay.me Invoices==
+==SBPay.me Invoices== <!--T:25-->
+<!--T:17-->
 You can now easily adjust the invoices settings to your needs and send them to your customers after any purchase.
 ;How to use
@@ Line 277: / Line 293: @@
 [[File:Print invoice path redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/5/5a/Print_invoice_path_redesigned.png]]
 <br><br>
-<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!''' Importing invoices from external platforms directly into the system is not supported. However, SimplyBook.me offers integration options with various accounting software, including [[Xero_integration| Xero]], [[QuickBooks_integration| QuickBooks]], and [[FreshBooks_integration| FreshBooks]]. You can efficiently manage your invoices within your preferred accounting system.</span>
+<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!''' Importing invoices from external platforms directly into the system is not supported. However, SimplyBook.me offers integration options with various accounting software, including [[Special:MyLanguage/Xero_integration| Xero]], [[Special:MyLanguage/QuickBooks_integration| QuickBooks]], and [[Special:MyLanguage/FreshBooks_integration| FreshBooks]]. You can efficiently manage your invoices within your preferred accounting system.</span>
 <br><br>
-==SBPay.me Reports==
+==SBPay.me Reports== <!--T:26-->
+<!--T:18-->
 SBPay.me is just starting but already has several useful reports that you can use to track your payments:
 :1. ''Dashboard'' - contains currencies, revenues, payment systems and tags charts.
@@ Line 287: / Line 305: @@
 :4. ''Recurring profiles'' - contains the information on memberships recurring profiles. You can easily view, prolong or cancel profiles on that page.
 :5. ''Customers payment methods'' - allows you to view the list of saved payment methods of your clients, check the list of related payments and disable the profiles if necessary.
-:6. ''Tax report'' - allows to view the taxes related information.
+:6. ''Tax report'' - allows to see a list of all your sales within each country (if your sales are in more than one country) and the tax amounts as well as total count of transactions
-:7. ''VIES report'' - displays how much is sold to another EU company.
+:7. ''VIES report'' - The purpose of a VIES (VAT Information Exchange System) tax report is to ensure compliance with EU VAT regulations by enabling businesses to report and verify cross-border transactions within the European Union.This report is especially important for businesses engaged in B2B cross-border trade within the EU. This report shows you a list of your customers, including their contact details, their tax numbers, their residence and the amount of sales to each of them.
-:8. ''OSS report'' - shows the local VAT collected from your sales in each EU country
+:8. ''OSS report'' - The purpose of an OSS (One Stop Shop) tax report is to simplify VAT reporting for businesses that sell goods or services to customers in multiple EU countries. It allows businesses to manage their VAT obligations in one place, avoiding the need to register for VAT in every country where they sell. The OSS report is particularly useful for e-commerce businesses and service providers who sell to customers in multiple EU countries. This report shows you the total sales and taxed amount within each of the countries you sell to, the VAT tax rate in each of the countries as well as total transactions counts in each country.
-:9. ''Customer report'' - contains the information about your clients who have been making payments after you have enabled the integration and the related statistics.
+:9. ''Customer report'' - shows you a table including name of each customer, their contact details, when t hey became your clients, count of succesful payments, number of error payments, when they made their last purchase and their last payment status (received, pending, error). The report also allows you to select a specific client and see all the concerning details.
 :10. ''Accrual based revenue'' - is related to the revenue earned/recognized by a business for which the invoice is yet to be billed to the customer.
-==Create payment requests==
+:11. ''Subscription Metrics'' - allows to track the trends of your recurring subscription customers. View graphs showing active customers, monthly sales trends, and a comparison of new customers versus those who have left.
+:12. ''Snowball MRR Report'' - is a detailed table showing trends in your recurring revenue. Easily see the number of active customers, new sign-ups, cancellations, and the total active recurring customers at the end of each period.
+==Create payment requests== <!--T:27-->
-'''Video tutorial''' [[File:Youtube-Logo.png|link=https://www.youtube.com/watch?v=JHN6T1QzsHk]]
+<!--T:20-->
+'''Video tutorial''' <p><youtube>JHN6T1QzsHk</youtube></p>
-<br>
+<!--T:21-->
 With just a few clicks, users can easily generate payment links that can be shared with their clients via email, sending the direct link or QR code. This feature enables business owners and individuals to easily collect payments for their goods or services, without the need for a website or an online store.
 <br><br>
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 Finally, SBPay.me allows users to tag payments so that they can group them when creating reports. This feature provides an organized way to manage payment data and generate comprehensive reports. Overall, SBPay.me is a powerful payment system that provides a simple, yet effective way to manage payments and increase revenue.<br><br>
 More features coming!
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