SimplyBook.me

Service/Provider relations: Difference between revisions

← Older edit
VisualWikitext
No edit summary
Marked this version for translation
 
(5 intermediate revisions by the same user not shown)
Line 1: Line 1:
<languages/>
<translate>
<!--T:1-->
{{#seo:
{{#seo:
|title=Frequently Asked Questions about Service And Provider relations in Online Booking System SimplyBook.me
|title=Frequently Asked Questions about Service And Provider relations in Online Booking System SimplyBook.me
Line 4: Line 7:
|keywords=faq, frequently asked questions, calendar software, free online calendar, free scheduling software, booking software, online booking system, booking calendar, online appointment scheduling, schedule, online booking calendar, online scheduling
|keywords=faq, frequently asked questions, calendar software, free online calendar, free scheduling software, booking software, online booking system, booking calendar, online appointment scheduling, schedule, online booking calendar, online scheduling
}}
}}
 
</translate>
<translate>
<!--T:2-->
<div class="mw-collapsible mw-collapsed" data-expandtext="Show" data-collapsetext="Hide" style="width:800px;">
<div class="mw-collapsible mw-collapsed" data-expandtext="Show" data-collapsetext="Hide" style="width:800px;">
<span class="qa">[[Adding_services,_providers_and_availability(new_interface)#How_to_set_specific_schedule_for_service | How to create schedules for services]]</span>
<span class="qa">[[Adding_services,_providers_and_availability(new_interface)#How_to_set_specific_schedule_for_service | How to create schedules for services]]</span>
Line 37: Line 42:
<br><br>
<br><br>
:4.  Connect service to necessary provider in "Service providers" tab.
:4.  Connect service to necessary provider in "Service providers" tab.
 
</translate>
<translate>
<!--T:3-->
==Option 2 (as Event with the help of [[Custom_Features#Classes | Classes]] custom feature)==
==Option 2 (as Event with the help of [[Custom_Features#Classes | Classes]] custom feature)==
<br>
<br>
Line 50: Line 57:
<br><br>
<br><br>


 
</translate>
<translate>
<!--T:4-->
;How events(classes) work
;How events(classes) work
<br>
<br>
Line 65: Line 74:
You can create recurring services and enable your clients to book a particular amount of sessions.  
You can create recurring services and enable your clients to book a particular amount of sessions.  
<br>
<br>
<br>
<br></translate>
<translate>
<!--T:10-->
'''How to create recurring service:'''
'''How to create recurring service:'''
<br><br>
<br><br>
:1. Go to Manage // Services // "Time details" tab on the needed service.
:1. Go to Manage // Services // "Time details" tab on the needed service.


<!--T:5-->
:2. Enable "Make service recurring (pack)?" there  
:2. Enable "Make service recurring (pack)?" there  
[[File:Make service recurring v3.png | center]]
[[File:Recurring service settings redesigned.png|1200px| center|link=https://help.simplybook.me/images/1/10/Recurring_service_settings_redesigned.png]]
<br><br>
<br><br>
:4. Choose when your service will repeat. Select "Repeat weekly (please select week days)" and day/days of the week (e.g Mondays) when your service occurs. <br>
:4. Choose when your service will repeat. Select "Repeat weekly (please select week days)" and day/days of the week (e.g Mondays) when your service occurs. <br>
:If you need more specific intervals, you can choose "Or repeat each" and set your service to reoccur every 14 days, for example.  
:If you need more specific intervals, you can choose "Or repeat each" and set your service to reoccur every 14 days, for example.  


<!--T:6-->
:5. Choose the mode for the bookings. Available modes:
:5. Choose the mode for the bookings. Available modes:
::'''Not allow''' - not allow recurring bookings if one of dates in between unavailable (Using the example below, if 15th is busy, the system will not allow to book 1st and 8th, only days after busy day).
::'''Not allow''' - not allow recurring bookings if one of dates in between unavailable (Using the example below, if 15th is busy, the system will not allow to book 1st and 8th, only days after busy day).
Line 81: Line 94:
::'''Add appointments''' - book on all available dates and add dates behind for unavailable in between dates (Using the example below, if 15th is busy,  the system will book 1 and 8th and 22nd + 1 day instead of busy 15th, which is  August 29th).
::'''Add appointments''' - book on all available dates and add dates behind for unavailable in between dates (Using the example below, if 15th is busy,  the system will book 1 and 8th and 22nd + 1 day instead of busy 15th, which is  August 29th).


<!--T:7-->
:6. Set the number of times your service will repeat in "Repeat count".
:6. Set the number of times your service will repeat in "Repeat count".


<!--T:8-->
::''Example'': If you set up Mondays and repeat count 4, when clients book this service from booking page, they will book 4 Mondays at once.  
::''Example'': If you set up Mondays and repeat count 4, when clients book this service from booking page, they will book 4 Mondays at once.  
[[File:Recurring dates example.png |center]]
[[File:Recurring dates example.png |center]]
<br><br>
<br><br>
'''Please note!''' If you make the recurring service paid, the amount that you set as the service price is the total for all the sessions.<br>
'''Please note!'''  
*If you make the recurring service paid, the amount that you set as the service price is the total for all the sessions.<br>
It is currently not possible to set single session price for the recurring service packs.<br>
It is currently not possible to set single session price for the recurring service packs.<br>
That is why if you have single service and decide to make a recurring booking for it from the admin side/[[Point_of_Sale_custom_feature|POS]] interface, its price will not be multiplied by the number of selected sessions.
That is why if you have single service and decide to make a recurring booking for it from the admin side/[[Point_of_Sale_custom_feature|POS]] interface, its price will not be multiplied by the number of selected sessions.
*It is not possible to reschedule bookings related to recurring batch with [[Client Rescheduling custom feature|Client rescheduling]] feature.
*When a client books a service set as recurring with a certain amount of sessions, the number of bookings that are created at one go equals the number of sessions you have set for such service.
<br><br><br><br>
<br><br><br><br>
</translate>
<translate>
<!--T:9-->
</div>
</div>
</div>
</div>
Line 101: Line 122:
</div>
</div>
</div>
</div>
<br/>
<br/></translate>
<translate>
<!--T:11-->
<div class="mw-collapsible mw-collapsed" data-expandtext="Show" data-collapsetext="Hide" style="width:800px;">
<div class="mw-collapsible mw-collapsed" data-expandtext="Show" data-collapsetext="Hide" style="width:800px;">
<span class="qa">[[Categories_and_Locations#How_to_add_Category| Having many services]]</span>
<span class="qa">[[Categories_and_Locations#How_to_add_Category| Having many services]]</span>
Line 115: Line 138:
<div class="mw-collapsible-content">
<div class="mw-collapsible-content">
In Manage// Service Providers // select the desired provider // Services, attached to this service provider check boxes with necessary services to connect them.<br/>
In Manage// Service Providers // select the desired provider // Services, attached to this service provider check boxes with necessary services to connect them.<br/>
[[File:Attach provider to services.png | center ]]<br/>
[[File:Provider edit attached services redesigned.png|1200px | center|link=https://help.simplybook.me/images/2/23/Provider_edit_attached_services_redesigned.png]]<br/>
</div>
</div>
</div>
</div>
<br/>
<br/>
</translate>
Retrieved from "https://help.simplybook.me/index.php?title=Service/Provider_relations"