Tickets custom feature: Difference between revisions
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|title=Custom Features - SimplyBook.me | |title=Custom Features - SimplyBook.me | ||
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[[File:Tickets icon.png| left]] <br> | [[File:Tickets icon.png| left]] <br> | ||
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Issue tickets for services, classes and events. The tickets can be printed or shown from mobile screen by clients and then be scanned using the SimplyBook.me admin app, or manually inserted in the Validate tickets section of SimplyBook.me. If you have HTML/CSS knowledge and Premium plan, you can customize the look of your tickets. | Issue tickets for services, classes and events. The tickets can be printed or shown from mobile screen by clients and then be scanned using the SimplyBook.me admin app, or manually inserted in the Validate tickets section of SimplyBook.me. If you have HTML/CSS knowledge and Premium plan, you can customize the look of your tickets. | ||
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Video tutorial | Video tutorial <p><youtube>Ge3IGjgLDE8</youtube></p> | ||
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<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note:'''</span> | <span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note:'''</span> | ||
*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">this feature is not compatible with <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Accept deposits custom feature|Accept Deposits]];</span></span> | *<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">this feature is not compatible with <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Accept deposits custom feature|Accept Deposits]];</span></span> | ||
*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">the tickets are attached in PDF format to client confirmation email;</span> | *<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">the tickets are attached in PDF format to client confirmation email;</span> | ||
*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">if <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Pay Later</span> is enabled within <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Accept payments custom feature|Accept Payments]]</span> feature, the client selects it during booking,<br></span> | *<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">if <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Pay Later</span> is enabled within <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Accept payments custom feature|Accept Payments]]</span> feature, the client selects it during booking,<br></span> | ||
:<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">the tickets will be sent within the separate email template after admin accepts the payment in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Payment transactions</span> report.<br></span> | :<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">the tickets will be sent within the separate email template after admin accepts the payment in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Payment transactions</span> report.<br></span> | ||
:<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">It can be edited in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Custom features</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Tickets.</span></span> | :<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">It can be edited in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Custom features</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Tickets.</span></span> | ||
[[File:Tickets pay later email redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/6/6a/Tickets_pay_later_email_redesigned.png]] | [[File:Tickets pay later email redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/6/6a/Tickets_pay_later_email_redesigned.png]] | ||
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*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">the tickets are limited: every subscription has a definite amount of tickets per month included(140 in trial period). To check the number of tickets you have please go to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Plans&Prices</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Subscriptions</span> and scroll to the bottom of the page. To buy more tickets please navigate to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Plans&Prices</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Additional items.</span></span> | *<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">the tickets are limited: every subscription has a definite amount of tickets per month included(140 in trial period). To check the number of tickets you have please go to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Plans&Prices</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Subscriptions</span> and scroll to the bottom of the page. To buy more tickets please navigate to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Plans&Prices</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Additional items.</span></span> | ||
[[File:Buy additional tickets path redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/1/17/Buy_additional_tickets_path_redesigned.png]] | [[File:Buy additional tickets path redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/1/17/Buy_additional_tickets_path_redesigned.png]] | ||
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;How to use | ;How to use | ||
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:1. Enable this feature on your <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Custom Features</span> page. | :1. Enable this feature on your <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Custom Features</span> page. | ||
[[File:Tickets enable path redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/c/cf/Tickets_enable_path_redesigned.png]] | [[File:Tickets enable path redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/c/cf/Tickets_enable_path_redesigned.png]] | ||
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[[File:Attach ticket to service redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/1/1b/Attach_ticket_to_service_redesigned.png]] | [[File:Attach ticket to service redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/1/1b/Attach_ticket_to_service_redesigned.png]] | ||
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:5. When the event time comes and you need to validate tickets please go to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Custom Features</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Tickets</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Validate ticket.</span> | :5. When the event time comes and you need to validate tickets please go to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Custom Features</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Tickets</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Validate ticket.</span> | ||
(or access it from Calendar page) | (or access it from Calendar page) | ||
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[[File:Validate ticket mobile manually find.png|border|center]] | [[File:Validate ticket mobile manually find.png|border|center]] | ||
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:7. If you have SimplyBook.me admin application you can easily scan and check-in tickets there from <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Dashboard.</span> | :7. If you have SimplyBook.me admin application you can easily scan and check-in tickets there from <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Dashboard.</span> | ||
[[File:Scan ticket path in app.png|border|center]] | [[File:Scan ticket path in app.png|border|center]] | ||
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[[File:Custom ticket overview redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/0/02/Custom_ticket_overview_redesigned.png]] | [[File:Custom ticket overview redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/0/02/Custom_ticket_overview_redesigned.png]] | ||
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:10. From the client side they can get tickets on the appointment/payment confirmation page when the booking process is completed. | :10. From the client side they can get tickets on the appointment/payment confirmation page when the booking process is completed. | ||
:Or they can go to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">My bookings</span> tab and use the corresponding button there to download ticket PDF and print. | :Or they can go to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">My bookings</span> tab and use the corresponding button there to download ticket PDF and print. | ||
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[[File:Tickets client side 2.png|border|center]] | [[File:Tickets client side 2.png|border|center]] | ||
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