Difference between revisions of "Bookings on Facebook"

From SimplyBook.me
 
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====How can I add booking functionality to my Facebook fan page?====
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<br><br>
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:You can add [https://simplybook.me SimplyBook] functionality to Facebook fan page in Settings//Bookings on Webpage or Facebook//Facebook booking widget//Save settings and connect facebook page// choose the page to attach [https://simplybook.me Simplybook] to.
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__TOC__
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=Facebook and Instagram Bookings Custom Feature=
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<span style="background-color:#ffe9e9; padding:5px; border-radius:5px; font-weight: bold;">Please note!</span><br>
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*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">It is possible to connect booking option to Facebook Business and Instagram Business pages. This functionality cannot be added to a personal page.</span><br>
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*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">The booking option is not shown on desktop Instagram version and can be used via mobile apps only.</span><br>
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*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">Bookingtroll theme is used for the booking widget by default. If you wish to change the styling please upgrade to Premium to select the desired theme and be able to use <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Custom_Features#Custom_CSS|Custom CSS]]</span> adjustments.</span><br>
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*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">The widget look may differ depending on Facebook preferences for different devices and applications</span><br>
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<br><br>
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:'''Video tutorial available '''[[File:Youtube-Logo.png|link=https://www.youtube.com/watch?v=9o5fJkZD384&feature=youtu.be]]
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<br><br>
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==How to add and use booking option to Facebook/Instagram business page==
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<br><br>
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:1. Enable <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Facebook & Instagram Bookings</span> custom feature on your <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Custom Features</span> page.
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[[File:Facebook and insta bookings enable path redesigned.png|1200px | border| center|link=https://help.simplybook.me/images/0/06/Facebook_and_insta_bookings_enable_path_redesigned.png]]
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<br><br>
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:2. Login to your Facebook/Instagram business account(s) in another browser tab.
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<br><br>
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:3. Go back to SimplyBook.me interface and click on <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Settings</span> near <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Facebook & Instagram Bookings.</span>
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[[File:Facebook & insta bookings settings path redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/b/b6/Facebook_%26_insta_bookings_settings_path_redesigned.png]]
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<br><br>
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:4. Click on <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Connect with Facebook</span> button on the page you see.
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[[File:Connect with facebook button redesigned.png|1200px |border|center|link=https://help.simplybook.me/images/3/32/Connect_with_facebook_button_redesigned.png]]
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<br><br>
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:5. You will be redirected to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Facebook</span> interface to manage the permissions and connection to SimplyBook.me.<br>
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:Please follow the steps 1-5 displayed below.<br>
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:(If you have Instagram business profile connected to your Facebook business page you will be able to connect it there as well <br>
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:and <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Book</span> button will automatically appear there)
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[[File:Facebook and insta new steps.png|border|center]]
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<br><br>
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:6. Now you will have your services shown on your Facebook page with <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Book</span> buttons next to them or <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Book now</span> button under the page banner that will redirect your clients to your booking site.<br>
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:(the representation options depend on your Facebook business page)
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[[File:Facebook and insta new result.png|border|center]]
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<br><br>
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:7. You can also add booking option to your Facebook page posts so that the customers will be able to quickly book your services.
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[[File:Facebook and insta new add booking to post.png|border|center]]
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<br><br>
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<br><br>
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<br><br>
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<br><br>
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==How to remove Book button from Facebook/Instagram pages==
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<br><br>
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:1. Navigate to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Custom Features</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Facebook & Instagram Bookings</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Settings</span> on SimplyBook.me side.
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[[File:Facebook & insta bookings settings path redesigned.png|1200px|boredr|center|link=https://help.simplybook.me/images/b/b6/Facebook_%26_insta_bookings_settings_path_redesigned.png]]
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<br><br>
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:2. Click on <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Logout</span> at the top of the page.
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[[File:Facebook & insta logout path redesidned.png|1200px|border|center|link=https://help.simplybook.me/images/1/16/Facebook_%26_insta_logout_path_redesidned.png]]
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<br><br>
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==How to add and use booking option on Instagram only==
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<br><br>
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:1. Open your <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Instagram</span> mobile application and login to your business page.
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<br><br>
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:2. Navigate to your <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">profile</span> and select to edit it.
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<br><br>
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:3. Follow the steps 1-8 below to add <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Book</span> button that will lead the customers to your booking site:
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[[File:Insta setup.png|border|center]]
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<br><br>
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<br><br>
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==How to remove Book option from Instagram business page==
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<br><br>
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:1. Open your <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Instagram</span> mobile application and navigate to editing your <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">profile.</span><br>
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:Follow the steps 1-5 below to remove <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Book</span> button:
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[[File:Insta button removal.png|border|center]]
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<br><br>
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<br><br>
  
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[[File:Facebook widget 3.png | center]]
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=Call-to-action button for Facebook fan page=
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<br><br>
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:1. Go to your Facebook business page cover photo, click on three dots below the cover image and select <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Add action button</span>
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<br>
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[[File:Fb new add action button.png|1200px|center|link=https://help.simplybook.me/images/b/b3/Fb_new_add_action_button.png]]
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<br><br>
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:2. You can choose "Book now" or "Reserve" options as a call-to-action and then choose [https://simplybook.me/en/ SimplyBook.me]. That way you will enable [[Facebook and Instagram Bookings]] custom feature
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[[File:Fb action button new book.png|1200px|center|link=https://help.simplybook.me/images/6/64/Fb_action_button_new_book.png]]
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<br><br>
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:3. If you need to have a button leading to your booking website you can select "Contact us" or "Learn more" in that popup
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[[File:Fb new contact us action.png|1200px|center|link=https://help.simplybook.me/images/4/49/Fb_new_contact_us_action.png]]
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<br><br>
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:3. Paste your booking website link to the corresponding field and save settings.
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[[File:Add link to fb button.png|1200px|center|link=https://help.simplybook.me/images/0/03/Add_link_to_fb_button.png]]
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<br><br>
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:4. As the result you will have the action button with the text "Contact us" or "Learn more" that will lead to your booking website.
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[[File:Image.png|1200px|center|link=https://help.simplybook.me/images/3/34/Image.png]]
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<br><br>
  
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====Facebook widget is not visible from mobiles====
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=How to add a Facebook Messenger chat to your booking page=
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:Unfortunately, Facebook does not show third-party apps from mobiles. Your clients need to access desktop version to book from Facebook.
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:'''Video tutorial available '''[[File:Youtube-Logo.png|link=https://www.youtube.com/watch?v=PuFFtCOksc8]]
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<br><br>
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====I attached Facebook app but cannot find it====
 
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[[File:Facebook_more.PNG]]
 
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It may be in the tab "More" in the menu of the page under photo. You can also press More//Manage tabs and move [https://simplybook.me simplybook] to another main bar to make it more visible for clients.
 
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====[https://simplybook.me Simplybook ] app is listed in "More" tab on my Facebook fan page, can I move it to make it more noticeable?====
 
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[[File:Facebook_manage_order.png]]
 
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On your Facebook fan page you can press More//Manage tabs and move [https://simplybook.me simplybook] to another place to make it more noticeable for clients.
 
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====How to remove Facebook widget from my Facebook page?====
 
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[[File:Delete_app_facebook.PNG]]
 
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On your Facebook fan page go to Settings (upper bar)//Apps//Added apps//press "x" near [https://simplybook.me Simplybook] app to delete it.
 
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====Can I change the title of the tab on my Facebook fan page from "[https://simplybook.me Simplybook.me appointments]" to something else?====
 
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[[File:Change_name_of_facebook_tab.PNG]]
 
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Yes, on your Facebook fan page go to Settings (upper bar)//Apps//Added apps//[https://simplybook.me Simplybook]//edit settings//change name.
 
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====I cannot change the email when book from Facebook====
 
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:When you use Facebook widget, the [https://simplybook.me system] perceives a customer as Facebook user and uses his/her data to fill in the details. Thus, by default it uses email under which Facebook is registered. Unfortunately, it is not in our competency to change this, you can try contacting Facebook support to clarify this issue.
 

Latest revision as of 14:17, 2 August 2024



Facebook and Instagram Bookings Custom Feature

Please note!

  • It is possible to connect booking option to Facebook Business and Instagram Business pages. This functionality cannot be added to a personal page.
  • The booking option is not shown on desktop Instagram version and can be used via mobile apps only.
  • Bookingtroll theme is used for the booking widget by default. If you wish to change the styling please upgrade to Premium to select the desired theme and be able to use Custom CSS adjustments.
  • The widget look may differ depending on Facebook preferences for different devices and applications



Video tutorial available Youtube-Logo.png



How to add and use booking option to Facebook/Instagram business page



1. Enable Facebook & Instagram Bookings custom feature on your Custom Features page.
Facebook and insta bookings enable path redesigned.png



2. Login to your Facebook/Instagram business account(s) in another browser tab.



3. Go back to SimplyBook.me interface and click on Settings near Facebook & Instagram Bookings.
Facebook & insta bookings settings path redesigned.png



4. Click on Connect with Facebook button on the page you see.
Connect with facebook button redesigned.png



5. You will be redirected to Facebook interface to manage the permissions and connection to SimplyBook.me.
Please follow the steps 1-5 displayed below.
(If you have Instagram business profile connected to your Facebook business page you will be able to connect it there as well
and Book button will automatically appear there)
Facebook and insta new steps.png



6. Now you will have your services shown on your Facebook page with Book buttons next to them or Book now button under the page banner that will redirect your clients to your booking site.
(the representation options depend on your Facebook business page)
Facebook and insta new result.png



7. You can also add booking option to your Facebook page posts so that the customers will be able to quickly book your services.
Facebook and insta new add booking to post.png









How to remove Book button from Facebook/Instagram pages



1. Navigate to Custom Features -> Facebook & Instagram Bookings -> Settings on SimplyBook.me side.
boredr



2. Click on Logout at the top of the page.
Facebook & insta logout path redesidned.png



How to add and use booking option on Instagram only



1. Open your Instagram mobile application and login to your business page.



2. Navigate to your profile and select to edit it.



3. Follow the steps 1-8 below to add Book button that will lead the customers to your booking site:
Insta setup.png





How to remove Book option from Instagram business page



1. Open your Instagram mobile application and navigate to editing your profile.
Follow the steps 1-5 below to remove Book button:
Insta button removal.png





Call-to-action button for Facebook fan page



1. Go to your Facebook business page cover photo, click on three dots below the cover image and select Add action button


Fb new add action button.png



2. You can choose "Book now" or "Reserve" options as a call-to-action and then choose SimplyBook.me. That way you will enable Facebook and Instagram Bookings custom feature
Fb action button new book.png



3. If you need to have a button leading to your booking website you can select "Contact us" or "Learn more" in that popup
Fb new contact us action.png



3. Paste your booking website link to the corresponding field and save settings.
Add link to fb button.png



4. As the result you will have the action button with the text "Contact us" or "Learn more" that will lead to your booking website.
Image.png



How to add a Facebook Messenger chat to your booking page

Video tutorial available Youtube-Logo.png



Retrieved from "https://help.simplybook.me/index.php?title=Bookings_on_Facebook&oldid=10434"