How to Cancel SimplyBook.me subscription/da: Difference between revisions

Created page with "'''Bemærk!''' Det er ikke muligt at nedgradere til en gratis plan."
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:1. Gå til siden <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Planer og priser</span> -&gt; <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Abonnementer</span> i din konto.
:1. Gå til siden <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Planer og priser</span> -&gt; <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Abonnementer</span> i din konto.


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:2. I <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">blokken med planmuligheder</span> skal du klikke på <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Nedgrader</span> under den ønskede plan.
:2. In the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">plans options block</span> please click on the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Downgrade</span> under the desired plan.
(Bemærk! Det er muligt at nedgradere, hvis den lavere plan kan rumme alle de elementer, der er aktiveret på din konto)
(Please note! It is possible to downgrade if the lower plan can fit all the items activated in your account)
[[File:Downgrade plan path redesigned.png|1200px|center|link=https://help.simplybook.me/images/f/f4/Downgrade_plan_path_redesigned.png]]
[[File:Downgrade plan path redesigned.png|1200px|center|link=https://help.simplybook.me/images/f/f4/Downgrade_plan_path_redesigned.png]]
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:3. Check the company details on the left side of the page (they will be used for the invoice) and choose the payment method.
:3. Kontroller virksomhedsoplysningerne i venstre side af siden (de vil blive brugt til fakturaen) og vælg betalingsmetode.
[[File:Confirm subscription update redesigned.png|1200px|center|link=https://help.simplybook.me/images/e/e3/Confirm_subscription_update_redesigned.png]]
[[File:Confirm subscription update redesigned.png|1200px|center|link=https://help.simplybook.me/images/e/e3/Confirm_subscription_update_redesigned.png]]
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:4. After you make the payment and it is successfully received by the system, the the new plan will come into action.
:4. Når du har foretaget betalingen, og den er modtaget af systemet, træder den nye plan i kraft.
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== Har du brug for en enklere løsning? ==
==Need a simpler solution?==
<span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Kontakt vores support</span> enten via LiveChat direkte fra din konto eller send en e-mail til <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[mailto:support@simplybook.me support@simplybook.me]</span>, så hjælper vi dig gerne med at vælge den plan, der passer bedst til din virksomhed.<br><br>
Please <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">contact our support</span> either in LiveChat directly from your account or send an email to <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[mailto:support@simplybook.me support@simplybook.me]</span> and we will be happy to help you to choose the best matching plan for your business.<br><br>
Du kan også tjekke vores <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[https://simplymeet.me/ SimplyMeet.me-løsning]</span>, et simpelt værktøj til mødeplanlægning med nem opsætning og en række værktøjer til din rådighed.
You can also check our <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[https://simplymeet.me/ SimplyMeet.me]</span> solution, a simple meeting scheduling tool with easy setup and a variety of tools at your disposal.
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== Sådan slettes kontoen ==
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==How to delete the account==
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Before the account removal you may also consider canceling the subscription to not be charged if you have a pause in your business or have a seasonal occupation instead of deleting it.<br><br>
Inden du sletter din konto, kan du også overveje at opsige abonnementet, så du ikke bliver opkrævet, hvis du holder pause i din virksomhed eller har sæsonarbejde, i stedet for at slette den.<br><br>
If that's the case please check <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[How_to_Cancel_SimplyBook.me_subscription#How_to_cancel_the_paid_subscription|the steps for recurring payment cancellation]].</span>
Hvis det er tilfældet, skal du følge <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/How_to_Cancel_SimplyBook.me_subscription#How_to_cancel_the_paid_subscription|trinene til annullering af tilbagevendende betalinger]].</span>
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Or, if the subscription does not currently fit your needs, you can buy another one according to <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[How_to_Cancel_SimplyBook.me_subscription#How_to_downgrade_the_subscription|this]].</span>
Eller, hvis abonnementet ikke passer til dine behov, kan du købe et andet i henhold til <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/How_to_Cancel_SimplyBook.me_subscription#How_to_downgrade_the_subscription|dette]].</span>
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Du kan selvfølgelig altid kontakte vores support for at få hjælp til at vælge et nyt abonnementsplan, der passer bedst til dine aktuelle forretningsbehov.
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Of course you can always contact our support for assistance with selecting a new subscription plan to match your current business needs in the best way.
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If you are sure that you want to delete the account please follow these simple steps:
Hvis du er sikker på, at du vil slette kontoen, skal du følge disse enkle trin:
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:1. Go to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Settings</span> and click on <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Delete account.</span><br>
:1. Gå til <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Indstillinger</span> og klik på <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Slet konto.</span><br>
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:2. Vælg årsagen til sletningen, bekræft din accept af sletning af data, og fortsæt med handlingen.
:2. Select the reason for deletion, confirm your agreement for data deletion, and proceed with the action.
[[File:Delete account path redesigned.png|1200px|center|link=https://help.simplybook.me/images/f/f7/Delete_account_path_redesigned.png]]
[[File:Delete account path redesigned.png|1200px|center|link=https://help.simplybook.me/images/f/f7/Delete_account_path_redesigned.png]]
Once completed, your account will be deleted. For a certain period, you'll have the option to restore it. If not, it will be permanently removed from our databases.
Når du er færdig, vil din konto blive slettet. I en bestemt periode har du mulighed for at gendanne den. Hvis ikke, vil den blive slettet permanent fra vores databaser.
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