Translations:Booking reports/14/en: Difference between revisions

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[[File:Message log report new.png|1200px|center|link=https://help.simplybook.me/images/3/37/Message_log_report_new.png]]
[[File:Message log report new.png|1200px|center|link=https://help.simplybook.me/images/3/37/Message_log_report_new.png]]
<br><br>
<br><br>
The third tab, '''Contact widget report''' can be used when [[Contact Widget custom feature|contact widget custom feature]] is enabled and allows to:
The third tab, '''Contact widget report''' can be used when [[Special:MyLanguage/Contact Widget custom feature|contact widget custom feature]] is enabled and allows to:
*view the list of messages left by clients or potential clients on the booking website and respond to them;
*view the list of messages left by clients or potential clients on the booking website and respond to them;
*filter messages by:
*filter messages by:

Latest revision as of 12:02, 13 August 2025

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Message definition (Booking reports)
<br><br>
In the second tab, '''Message log''' you can:
*view promotional message log and messages statuses(sent, retry, new, sending, error);
*filter messages by:
<ol style="list-style-type: circle;">
<li>date range;</li>
<li>status;</li>
<li>recipient name;</li>
<li>sent via email or sms;</li>
<li>email address or phone number depending on the gateway.</li>
</ol>
*retry sending the messages to customers;
*export data to Excel or .csv (using the filters if needed).
[[File:Message log report new.png|1200px|center|link=https://help.simplybook.me/images/3/37/Message_log_report_new.png]]
<br><br>
The third tab, '''Contact widget report''' can be used when [[Special:MyLanguage/Contact Widget custom feature|contact widget custom feature]] is enabled and allows to:
*view the list of messages left by clients or potential clients on the booking website and respond to them;
*filter messages by:
<ol style="list-style-type: circle;">
<li>date range;</li>
<li>client name;</li>
<li>client phone;</li>
<li>client email;</li>
<li>message text.</li>
</ol>
*export data to Excel or .csv (using the filters if needed).
[[File:Contact widget report new.png|1200px|center|link=https://help.simplybook.me/images/4/48/Contact_widget_report_new.png]]
<br><br>
-------------



In the second tab, Message log you can:

  • view promotional message log and messages statuses(sent, retry, new, sending, error);
  • filter messages by:
  1. date range;
  2. status;
  3. recipient name;
  4. sent via email or sms;
  5. email address or phone number depending on the gateway.
  • retry sending the messages to customers;
  • export data to Excel or .csv (using the filters if needed).



The third tab, Contact widget report can be used when contact widget custom feature is enabled and allows to:

  • view the list of messages left by clients or potential clients on the booking website and respond to them;
  • filter messages by:
  1. date range;
  2. client name;
  3. client phone;
  4. client email;
  5. message text.
  • export data to Excel or .csv (using the filters if needed).



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