How to reschedule booking: Difference between revisions
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Sometimes you or your clients may need to reschedule bookings.<br> <br> | Sometimes you or your clients may need to reschedule bookings.<br> <br> | ||
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Rescheduling from admin side:<br><br> | Rescheduling from admin side:<br><br> | ||
1. In Calendar section.<br> | 1. In Calendar section.<br> | ||
Click on the booking you wish to reschedule, then choose "Edit" and make necessary changes. Then please click on "Save" for changes to be applied.<br><br> | Click on the booking you wish to reschedule, then choose "Edit" and make necessary changes. Then please click on "Save" for changes to be applied.<br><br> | ||
[[File:Edit booking.png]]<br><br> | [[File:Edit booking path redesigned.png|1200px| center|link=https://help.simplybook.me/images/7/7b/Edit_booking_path_redesigned.png]]<br><br> | ||
2. In Reports// | 2. In Reports//Booking details.<br> | ||
Click on "View" button near corresponding booking, then choose "Edit" and make necessary changes. Then please click on "Save" for changes to be applied.<br> <br> | Click on "View" button near corresponding booking, then choose "Edit" and make necessary changes. Then please click on "Save" for changes to be applied.<br> <br> | ||
[[File:Edit booking | [[File:Edit booking from report redesigned.png|1200px| center|link=https://help.simplybook.me/images/b/b0/Edit_booking_from_report_redesigned.png]]<br><br> | ||
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Rescheduling from clients side:<br><br> | Rescheduling from clients side:<br><br> | ||
1. Client can contact admin to change the booking the way described above.<br> | 1. Client can reschedule using the corresponding button or link if admin has [[Client_Rescheduling_custom_feature| Client Rescheduling]] custom feature enabled.<br> | ||
2. Client can contact admin to change the booking the way described above.<br> | |||
3. Client can cancel booking using cancellation link from e-mail notification and book new appointment at desired date/time from the booking page.<br> | |||
'''Please note''', that it is not possible to edit bookings that were already cancelled. | '''Please note''', that it is not possible to edit bookings that were already cancelled. | ||
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