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Time slots are not bookable/da: Difference between revisions

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Created page with "{{#seo: |title=Tidsintervaller kan ikke bookes - SimplyBook.me |description=Fejlfinding af tidsintervaller, der ikke kan bookes, på din reservationsside. Følg vores vejledning for at løse problemet hurtigt! |titlemode=tilføj |keywords=faq, ofte stillede spørgsmål, bookingssoftware, spørgsmål om aftalesystem, onlineaftaler, kalendersoftware, bookingsystem, bookingkalender, planlægningssoftware, online aftaleplanlægning, online planlægning, opsætning, hjælp ti..."
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Created page with ";Eksempel: *Tidsrum er reserveret fra <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">12:00 til 12:30</span> og <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">fra 12:40 til 13:10</span> *Tidsrum er reserveret fra <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">11:40 til 12:10</span> og <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">fra 12:30 til 12:50</span> *Det kan derfor..."
 
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Under visse omstændigheder kan det forekomme, at en periode vises som ledig på din virksomheds administrationsside, men disse tidsintervaller vises ikke på bookingwebstedet og kan derfor ikke bookes.
In certain conditions it may happen that some period of time looks as available on your company admin side, but these timeslots are not shown on the booking website and thus cannot be booked.
Dette er en særhed ved systemet, og der er i øjeblikket ingen mulighed for at ændre dets funktion.
It is the system peculiarity and there is currently no way to change its operation.
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;Forudsætninger:
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:1. <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Adding_services,_providers_and_availability(new_interface)#How_to_add_a_provider|Leverandører]]</span> er indstillet til at betjene mere end én kunde ad gangen.
;Preconditions:
:1. <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Adding_services,_providers_and_availability(new_interface)#How_to_add_a_provider|Provider(s)]]</span> are set to serve more than one client at a time.
[[File:Many clients per povider redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/b/b0/Many_clients_per_povider_redesigned.png]]
[[File:Many clients per povider redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/b/b0/Many_clients_per_povider_redesigned.png]]
<br><br>:2. <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Need_to_change_interval_(timeframe)|Den tidsramme]]</span>, der er valgt i systemet, er kortere end <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Adding_services,_providers_and_availability(new_interface)#How_to_set_service_duration|tjenestens varighed]].</span>
:For eksempel har du valgt en tidsramme <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">på 10 minutter</span> og indstillet tjenestens varighed <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">til 30 minutter</span>.
:(Hvis disse to perioder er ens, kan dette tilfælde ikke opstå).
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;Eksempel:
:2. <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Need_to_change_interval_(timeframe)|Timeframe]]</span> period selected in the system is less than <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Adding_services,_providers_and_availability(new_interface)#How_to_set_service_duration|service duration]].</span>
*Tidsrum er reserveret fra <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">12:00 til 12:30</span> og <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">fra 12:40 til 13:10</span>
:For example, you have selected <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">10mins</span> timeframe and set <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">30mins</span> service duration.
*Tidsrum er reserveret fra <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">11:40 til 12:10</span> og <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">fra 12:30 til 12:50</span>
:(If these two periods are equal this case cannot happen).
*Det kan derfor se ud som om, at tidsrummet <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">fra 12:10 til 12:40</span> er ledigt, men i virkeligheden er det to uafhængige tidsrum: <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">12:10-12:30</span> og <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">12:30-12:40</span>, så der kan ikke bookes 30 minutters service der.
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;Case example:
* Slots are booked at <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">12:00-12:30</span> and <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">12:40-13:10</span>
* Slots are booked at <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">11:40-12:10</span> and <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">12:30-12:50</span>
* So it may seem that the period <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">12:10 - 12:40</span> is free, but in reality it is represented by two independent timeslots: <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">12:10-12:30</span> and <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">12:30-12:40</span> so 30mins service cannot be booked there.
[[File:Stairs redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/b/b6/Stairs_redesigned.png]]
[[File:Stairs redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/b/b6/Stairs_redesigned.png]]
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sådan undgår du risikoen for sådanne tilfælde:
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:1. Forsøg om muligt at have en servicetid, der svarer til tidsrammen
;How to avoid the risk of such cases:
:2. Brug et moderne kalenderlayout til bookingwebstedet og den tilpassede funktion <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Custom_Features#Appointment_at_Fixed_Time|"Aftale til fast tid]]</span> " for at begrænse tidsændringer og undgå mulige mellemrum.
:1. Try to have service duration equal to timeframe if possible
:2. Use modern calendar layout for the booking website and <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Custom_Features#Appointment_at_Fixed_Time|Appointment at fixed time]]</span> custom feature to restrict the timeslots shifting and avoid possible gaps in-between.
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