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Time slots are not bookable/da: Difference between revisions

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Created page with "Tidsslots kan ikke bookes"
Created page with ";Eksempel: *Tidsrum er reserveret fra <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">12:00 til 12:30</span> og <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">fra 12:40 til 13:10</span> *Tidsrum er reserveret fra <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">11:40 til 12:10</span> og <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">fra 12:30 til 12:50</span> *Det kan derfor..."
 
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Dette er en særhed ved systemet, og der er i øjeblikket ingen mulighed for at ændre dets funktion.
Dette er en særhed ved systemet, og der er i øjeblikket ingen mulighed for at ændre dets funktion.
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;Forudsætninger:
;Preconditions:
:1. <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Adding_services,_providers_and_availability(new_interface)#How_to_add_a_provider|Leverandører]]</span> er indstillet til at betjene mere end én kunde ad gangen.
:1. <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Adding_services,_providers_and_availability(new_interface)#How_to_add_a_provider|Provider(s)]]</span> are set to serve more than one client at a time.
[[File:Many clients per povider redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/b/b0/Many_clients_per_povider_redesigned.png]]
[[File:Many clients per povider redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/b/b0/Many_clients_per_povider_redesigned.png]]
<br><br>:2. <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Need_to_change_interval_(timeframe)|Den tidsramme]]</span>, der er valgt i systemet, er kortere end <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Adding_services,_providers_and_availability(new_interface)#How_to_set_service_duration|tjenestens varighed]].</span>
:For eksempel har du valgt en tidsramme <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">på 10 minutter</span> og indstillet tjenestens varighed <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">til 30 minutter</span>.
:(Hvis disse to perioder er ens, kan dette tilfælde ikke opstå).
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;Eksempel:
:2. <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Need_to_change_interval_(timeframe)|Timeframe]]</span> period selected in the system is less than <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Adding_services,_providers_and_availability(new_interface)#How_to_set_service_duration|service duration]].</span>
*Tidsrum er reserveret fra <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">12:00 til 12:30</span> og <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">fra 12:40 til 13:10</span>
:For example, you have selected <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">10mins</span> timeframe and set <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">30mins</span> service duration.
*Tidsrum er reserveret fra <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">11:40 til 12:10</span> og <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">fra 12:30 til 12:50</span>
:(If these two periods are equal this case cannot happen).
*Det kan derfor se ud som om, at tidsrummet <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">fra 12:10 til 12:40</span> er ledigt, men i virkeligheden er det to uafhængige tidsrum: <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">12:10-12:30</span> og <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">12:30-12:40</span>, så der kan ikke bookes 30 minutters service der.
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;Case example:
* Slots are booked at <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">12:00-12:30</span> and <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">12:40-13:10</span>
* Slots are booked at <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">11:40-12:10</span> and <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">12:30-12:50</span>
* So it may seem that the period <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">12:10 - 12:40</span> is free, but in reality it is represented by two independent timeslots: <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">12:10-12:30</span> and <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">12:30-12:40</span> so 30mins service cannot be booked there.
[[File:Stairs redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/b/b6/Stairs_redesigned.png]]
[[File:Stairs redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/b/b6/Stairs_redesigned.png]]
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sådan undgår du risikoen for sådanne tilfælde:
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:1. Forsøg om muligt at have en servicetid, der svarer til tidsrammen
;How to avoid the risk of such cases:
:2. Brug et moderne kalenderlayout til bookingwebstedet og den tilpassede funktion <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Custom_Features#Appointment_at_Fixed_Time|"Aftale til fast tid]]</span> " for at begrænse tidsændringer og undgå mulige mellemrum.
:1. Try to have service duration equal to timeframe if possible
:2. Use modern calendar layout for the booking website and <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Custom_Features#Appointment_at_Fixed_Time|Appointment at fixed time]]</span> custom feature to restrict the timeslots shifting and avoid possible gaps in-between.
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