Email whitelisting instructions/en: Difference between revisions
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{{#seo: | {{#seo: | ||
|title=Email whitelisting instructions - SimplyBook.me | |title=Email whitelisting instructions - SimplyBook.me | ||
|description= | |description=Add to email whitelist. Prevent notifications going to spam. Instructions for major email providers: Gmail, Outlook, Yahoo. | ||
|titlemode=append | |titlemode=append | ||
|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, plugins, custom features, custom booking page link, domain name, custom domain name, custom url | |keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, plugins, custom features, custom booking page link, domain name, custom domain name, custom url | ||
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<br><br> | <br><br> | ||
=Using Gmail or Gsuite= | =Using Gmail or Gsuite= | ||
Filter messages from '''@simplybook.me''' and tell the system to never send it to spam: | Filter messages from '''@simplybook.me''' and tell the system to never send it to spam: | ||
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:1. Go to '''Settings''' (click the gear icon at the top to the right) | :1. Go to '''Settings''' (click the gear icon at the top to the right) | ||
[[File:Click settings.png| center]] | [[File:Click settings.png| center]] | ||
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[[File:Select filters and blocked addresses.png| center]] | [[File:Select filters and blocked addresses.png| center]] | ||
:3. Towards the bottom of the tab, click the ‘Create a new filter’ link. | |||
:3. Towards the bottom of the tab, click the ‘Create a new filter’ link | |||
[[File:Gmail create a new filter.png| center]] | [[File:Gmail create a new filter.png| center]] | ||
:4. In the ‘From’ field write '''@simplybook.me'''. | |||
:4. In the ‘From’ field write '''@simplybook.me''' | :5. Click ‘'''Create filter with this search'''’ to the bottom right of the window. | ||
:5. Click ‘'''Create filter with this search'''’ to the bottom right of the window | |||
[[File:Gmail create filter with this search.png| center]] | [[File:Gmail create filter with this search.png| center]] | ||
:6. Tick the box next to ‘'''Never send it to Spam'''’. | |||
:6. Tick the box next to ‘'''Never send it to Spam'''’ | :7. Click the blue button that says ‘'''Create filter'''’. | ||
:7. Click the blue button that says ‘'''Create filter'''’ | |||
[[File:Gmail never send it to spam.png| center]] | [[File:Gmail never send it to spam.png| center]] | ||
Great! Now you won’t miss anything from us! | Great! Now you won’t miss anything from us! | ||
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:2. Click and drag it to the Primary tab in your inbox | :2. Click and drag it to the Primary tab in your inbox | ||
[[File:Gmail move to primary tab.png| center]] | [[File:Gmail move to primary tab.png| center]] | ||
:3. You’ll be asked whether you want to do this for future emails, so tell them “yes” | :3. You’ll be asked whether you want to do this for future emails, so tell them “yes” | ||
[[File:Gmail do this with future emails from SimplyBook.me.png| center]] | [[File:Gmail do this with future emails from SimplyBook.me.png| center]] | ||
<br><br> | <br><br> | ||
=Using Yahoo! mail= | =Using Yahoo! mail= | ||
:1. When you open an email message, hover your mouse on the Sender's name. | :1. When you open an email message, hover your mouse on the Sender's name. | ||
:2. Click the the three dots in the Sender's info window that appears and click “Add to contacts”. | :2. Click the the three dots in the Sender's info window that appears and click “Add to contacts”. | ||
[[File:Add to contacts yahoo.png| center]] | [[File:Add to contacts yahoo.png| center]] | ||
:3. When "Add Contact" form comes up, click "Save". | :3. When "Add Contact" form comes up, click "Save". | ||
[[File:Add contact yahoo form.PNG| center]] | [[File:Add contact yahoo form.PNG| center]] | ||
<br><br> | <br><br> | ||
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:4. Select “'''Move Message'''” and “'''Inbox'''” from the drop down menus and then click '''OK''' to save the rule. | :4. Select “'''Move Message'''” and “'''Inbox'''” from the drop down menus and then click '''OK''' to save the rule. | ||
<br><br> | <br><br> | ||
=Using Outlook= | =Using Outlook= | ||