How to Cancel SimplyBook.me subscription/en: Difference between revisions
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{{#seo: | {{#seo: | ||
|title=How to Cancel SimplyBook.me subscription SimplyBook.me | |title=How to Cancel SimplyBook.me subscription SimplyBook.me | ||
|description= | |description=Cancel subscription instructions. Steps to end billing, export data before cancellation. Important information about account closure process. | ||
|titlemode=append | |titlemode=append | ||
|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, setup, setup help, support, help content, cancel subscription, change plan, cancel plan, change plan, downgrade plan, downgrade subscription, delete account | |keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, setup, setup help, support, help content, cancel subscription, change plan, cancel plan, change plan, downgrade plan, downgrade subscription, delete account | ||
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[[File:Cancel recurring payment path redesigned.png|1200px|center|link=https://help.simplybook.me/images/b/b8/Cancel_recurring_payment_path_redesigned.png]] | [[File:Cancel recurring payment path redesigned.png|1200px|center|link=https://help.simplybook.me/images/b/b8/Cancel_recurring_payment_path_redesigned.png]] | ||
<br><br> | <br><br> | ||
:5. If you do not renew your subscription the account will be kept but with limited functionality: features will be disabled, client interface will remain active(main booking functionality), there will be no details in your booking notifications, and it will be not possible to access Calendar or Reports section.<br> | |||
:In such a state the account can stay endlessly unless it is manually [[Special:MyLanguage/How to delete account|deleted]]. | |||
:The account data is retained while the account exists. Please check our [https://simplybook.me/policy Privacy Policy]. | |||
==How to downgrade the subscription== | ==How to downgrade the subscription== | ||
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If you are sure that you want to delete the account please follow these simple steps: | If you are sure that you want to delete the account please follow these simple steps: | ||
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:1. Go to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;"> | :1. Go to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Account info</span> and click on <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Delete account.</span><br> | ||
:2. | :2. We kindly ask you to indicate the reason why you have decided to delete your company. Please keep in mind that it can't be restored. If you register a new company in the future, your old company name in url can't be used. | ||
[[File: | [[File:Sb delete account path new flow.png|1200px|1200px| center|link=https://help.simplybook.me/images/b/b0/Sb_delete_account_path_new_flow.png]] | ||
Once completed, your account will be deleted. For a certain period, you'll have the option to restore it. If not, it will be permanently removed from our databases. | Once completed, your account will be deleted. For a certain period, you'll have the option to [[Special:MyLanguage/How_to_unblock_account|restore]] it. If not, it will be permanently removed from our databases. | ||
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