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Lägg till en AI-driven bokningsupplevelse på din webbplats och i dina meddelandekanaler. Assistenten samlar in bokningsuppgifter, kontrollerar tillgänglighet och skapar bokningar automatiskt.
Add an AI-powered booking experience to your website and messaging channels. The assistant collects booking details, checks slot eligibility, and creates reservations automatically.
Allt-i-ett AI-bokningsmodul som kopplar din assistent till din webbplats och dina meddelandekanaler för att ta emot bokningar och skicka bekräftelser och påminnelser. Konfigurera integrationer (Facebook Messenger, WhatsApp, webbwidget) och grundläggande inställningar, och börja sedan ta emot bokningar automatiskt.
All-in-one AI booking module that connects your assistant to your website and messaging channels to take bookings and send confirmations and reminders. Configure integrations (Facebook Messenger, WhatsApp, web widget) and basic settings, then start accepting reservations automatically.
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;How to use:
;Hur man använder:
1. Enable the feature on your Custom features page -> Other -> AI Voice booking.<br>
1. Aktivera funktionen på sidan Anpassade funktioner -> Övrigt -> AI Voice booking.<br>
[[File:Ai voice booking enable path.png|1200px|center|link=https://help.simplybook.me/images/1/17/Ai_voice_booking_enable_path.png]]
[[File:Ai voice booking enable path.png|1200px|center|link=https://help.simplybook.me/images/1/17/Ai_voice_booking_enable_path.png]]
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2. Get free trial credits there or purchase more AI booking credits on Plans& Prices page -> Addtional items <br>
2. Få gratis testkrediter där eller köp fler AI-bokningskrediter på sidan Planer & Priser -> Tilläggsartiklar <br>
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3. You will be able to see the number of remaining credits on Dashboard page or in Account info.<br>
3. Du kan se antalet återstående krediter på Kontrollpanelen eller i Kontoinformation.<br>
[[File:Ai credits balance.png|1200px|center|link=https://help.simplybook.me/images/8/8c/Ai_credits_balance.png]]
[[File:Ai credits balance.png|1200px|center|link=https://help.simplybook.me/images/8/8c/Ai_credits_balance.png]]
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4. Get back to Custom features -> Other -> AI Voice booking to adjust the preferences for the AI voice, model, email verification text.<br>
4. Gå tillbaka till Anpassade funktioner -> Övrigt -> AI Voice booking för att justera inställningar för AI-röst, modell och text för e-postverifiering.<br>
[[File:Ai main configuration.png|1200px|center|link=https://help.simplybook.me/images/4/47/Ai_main_configuration.png]]
[[File:Ai main configuration.png|1200px|center|link=https://help.simplybook.me/images/4/47/Ai_main_configuration.png]]
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5. Now choose the option where AI booking will be available for your clients.
5. Välj nu alternativet där AI-bokning ska vara tillgänglig för dina kunder.
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==Widget/Booking website==
==Widget/Bokningswebbplats==
1. After the credits are purchased the AI chat widget is added to your booking website by default. The clients will be able to send text or voice messages to go through the booking process with the help of AI.
1. När krediterna har köpts läggs AI-chattwidgeten till på din bokningswebbplats som standard. Kunderna kan skicka text- eller röstmeddelanden för att gå igenom bokningsprocessen med hjälp av AI.
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2. If you have own website you can add AI booking widget there. Simply navigate to ‘’’Widget settings’’’ there, select the preferable colors, click on “Save & get widget color” to generate the widget code.  
2. Om du har en egen webbplats kan du lägga till AI-bokningswidgeten där. Gå helt enkelt till ‘’’Widgetinställningar’’’, välj önskade färger och klicka på ”Spara & hämta widgetfärg” för att generera widgetkoden.  
[[File:Ai widget settings path.png|1200px|center|link=https://help.simplybook.me/images/d/d4/Ai_widget_settings_path.png]]
[[File:Ai widget settings path.png|1200px|center|link=https://help.simplybook.me/images/d/d4/Ai_widget_settings_path.png]]
[[File:Ai widget settings view & get code.png|1200px|center|link=https://help.simplybook.me/images/4/43/Ai_widget_settings_view_%26_get_code.png]]
[[File:Ai widget settings view & get code.png|1200px|center|link=https://help.simplybook.me/images/4/43/Ai_widget_settings_view_%26_get_code.png]]
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3. Navigate to your website editor and paste the code to the page where you would like the AI booking widget to be available. That’s it.
3. Gå till din webbplatsredigerare och klistra in koden på den sida där du vill att AI-bokningswidgeten ska vara tillgänglig. Klart.
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==WhatsApp AI booking==
==WhatsApp AI-bokning==
1. Open https://developers.facebook.com/apps/ and click “Create App”:
1. Öppna [https://developers.facebook.com/apps/ Facebook-utvecklare] och klicka på ”Create App”:
[[File:Create sb app step 1.png|1200px|center|link=https://help.simplybook.me/images/9/9c/Create_sb_app_step_1.png]]
[[File:Create sb app step 1.png|1200px|center|link=https://help.simplybook.me/images/9/9c/Create_sb_app_step_1.png]]
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2. Enter your preferable app details:
2. Ange önskade appuppgifter:
[[File:Add app name step2.png|1200px|center|link=https://help.simplybook.me/images/d/db/Add_app_name_step2.png]]
[[File:Add app name step2.png|1200px|center|link=https://help.simplybook.me/images/d/db/Add_app_name_step2.png]]
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3. Select WhatsApp use case:
3. Välj användningsfallet WhatsApp:
[[File:Connect through whatsapp step3.png|1200px|center|link=https://help.simplybook.me/images/8/8a/Connect_through_whatsapp_step3.png]]
[[File:Connect through whatsapp step3.png|1200px|center|link=https://help.simplybook.me/images/8/8a/Connect_through_whatsapp_step3.png]]
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4. Select the business profile or create a new one.
4. Välj företagsprofil eller skapa en ny.
[[File:Select or create business step 5.png|1200px|center|link=https://help.simplybook.me/images/1/18/Select_or_create_business_step_5.png]]
[[File:Select or create business step 5.png|1200px|center|link=https://help.simplybook.me/images/1/18/Select_or_create_business_step_5.png]]
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5. Click on “Next” to proceed:
5. Klicka på ”Next” för att fortsätta:
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6. Review the details and click “Go to dashboard”:
6. Granska uppgifterna och klicka på ”Go to dashboard”:
[[File:Go to dashboard step 6.png|1200px|center|link=https://help.simplybook.me/images/f/fc/Go_to_dashboard_step_6.png]]
[[File:Go to dashboard step 6.png|1200px|center|link=https://help.simplybook.me/images/f/fc/Go_to_dashboard_step_6.png]]
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7. Select “Use cases” tab and click on “Customize” button:
7. Välj fliken ”Use cases” och klicka på knappen ”Customize”:
[[File:User cases customize.png|1200px|center|link=https://help.simplybook.me/images/a/a7/User_cases_customize.png]]
[[File:User cases customize.png|1200px|center|link=https://help.simplybook.me/images/a/a7/User_cases_customize.png]]
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8. Accept Terms of service and confirm business profile:
8. Acceptera användarvillkoren och bekräfta företagsprofilen:
[[File:Accept the terms and confirm profile.png|1200px|center|link=https://help.simplybook.me/images/8/8c/Accept_the_terms_and_confirm_profile.png]]
[[File:Accept the terms and confirm profile.png|1200px|center|link=https://help.simplybook.me/images/8/8c/Accept_the_terms_and_confirm_profile.png]]
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9. Choose “Start using the API”:
9. Välj ”Start using the API”:
[[File:Start using the api.png|1200px|center|link=https://help.simplybook.me/images/1/11/Start_using_the_api.png]]
[[File:Start using the api.png|1200px|center|link=https://help.simplybook.me/images/1/11/Start_using_the_api.png]]
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10. Then go to “Configure webhooks”:
10. Gå sedan till ”Configure webhooks”:
[[File:Configure webhooks.png|1200px|center|link=https://help.simplybook.me/images/b/bc/Configure_webhooks.png]]
[[File:Configure webhooks.png|1200px|center|link=https://help.simplybook.me/images/b/bc/Configure_webhooks.png]]
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11. Copy “Callback url” and “Verification token” from your SimplyBook.me Account -> Custom features -> AI Voice booking and paste them to the corresponding fields in the app. Verify and save:
11. Kopiera ”Callback url” och ”Verification token” från ditt SimplyBook.me-konto -> Anpassade funktioner -> AI Voice booking och klistra in dem i motsvarande fält i appen. Verifiera och spara:
[[File:Callback and token.png|1200px|center|link=https://help.simplybook.me/images/f/f6/Callback_and_token.png]]
[[File:Callback and token.png|1200px|center|link=https://help.simplybook.me/images/f/f6/Callback_and_token.png]]
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12. On the next step in the “Select product” please choose “WhatsApp Business Account”:
12. I nästa steg under ”Select product”, välj ”WhatsApp Business Account”:
[[File:Select product.png|1200px|center|link=https://help.simplybook.me/images/6/66/Select_product.png]]
[[File:Select product.png|1200px|center|link=https://help.simplybook.me/images/6/66/Select_product.png]]
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13. Then enable necessary webhooks: messages and calls (in case you want to accept calls):
13. Aktivera sedan nödvändiga webhooks: messages och calls (om du vill ta emot samtal):
[[File:Calls and msg subscriptions.png|1200px|center|link=https://help.simplybook.me/images/5/5d/Calls_and_msg_subscriptions.png]]
[[File:Calls and msg subscriptions.png|1200px|center|link=https://help.simplybook.me/images/5/5d/Calls_and_msg_subscriptions.png]]
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14. Now you can add phone numbers and payment method (because FB wants to charge you for messages).
14. Nu kan du lägga till telefonnummer och betalningsmetod (eftersom Facebook debiterar för meddelanden).
Copy the phone number id from Facebook and paste it to the corresponding form in your Simplybook.me account.
Kopiera telefonnummer-ID från Facebook och klistra in det i motsvarande formulär i ditt SimplyBook.me-konto.
[[File:Manage phone numbers.png|1200px|center|link=https://help.simplybook.me/images/b/b1/Manage_phone_numbers.png]]
[[File:Manage phone numbers.png|1200px|center|link=https://help.simplybook.me/images/b/b1/Manage_phone_numbers.png]]
[[File:Copy phone number id.png|1200px|center|link=https://help.simplybook.me/images/9/91/Copy_phone_number_id.png]]
[[File:Copy phone number id.png|1200px|center|link=https://help.simplybook.me/images/9/91/Copy_phone_number_id.png]]
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15. Now you need to create a system user. Please go to the [https://business.facebook.com/latest/settings/ Facebook Business profile] and open System users tab:
15. Nu behöver du skapa en systemanvändare. Gå till [https://business.facebook.com/latest/settings/ Facebook Business-profilen] och öppna fliken System users:
[[File:Add user facebook.png|1200px|center|link=https://help.simplybook.me/images/b/b7/Add_user_facebook.png]]
[[File:Add user facebook.png|1200px|center|link=https://help.simplybook.me/images/b/b7/Add_user_facebook.png]]
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16. Click Add new user and fill user details:
16. Klicka på Add new user och fyll i användaruppgifterna:
[[File:Create user facebook step 2.png|1200px|center|link=https://help.simplybook.me/images/1/1b/Create_user_facebook_step_2.png]]
[[File:Create user facebook step 2.png|1200px|center|link=https://help.simplybook.me/images/1/1b/Create_user_facebook_step_2.png]]
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17. Then navigate to Assign Assets:
17. Gå sedan till Assign Assets:
[[File:Assign assets path.png|1200px|center|link=https://help.simplybook.me/images/9/9e/Assign_assets_path.png]]
[[File:Assign assets path.png|1200px|center|link=https://help.simplybook.me/images/9/9e/Assign_assets_path.png]]
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18. In Apps tab select your app and enable “Manage app” permission:
18. På fliken Apps väljer du din app och aktiverar behörigheten ”Manage app”:
[[File:Add manage app permission.png|1200px|center|link=https://help.simplybook.me/images/f/f3/Add_manage_app_permission.png]]
[[File:Add manage app permission.png|1200px|center|link=https://help.simplybook.me/images/f/f3/Add_manage_app_permission.png]]
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19. In WhatsApp accounts tab select your WhatsApp accounts and enable Manage WhatsApp business accounts permission:
19. På fliken WhatsApp accounts väljer du dina WhatsApp-konton och aktiverar behörigheten Manage WhatsApp business accounts:
[[File:Whatsapp acc permissions add.png|1200px|center|link=https://help.simplybook.me/images/1/17/Whatsapp_acc_permissions_add.png]]
[[File:Whatsapp acc permissions add.png|1200px|center|link=https://help.simplybook.me/images/1/17/Whatsapp_acc_permissions_add.png]]
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20. After assigning assets click Generate Token:
20. När tillgångar har tilldelats, klicka på Generate Token:
[[File:Generate token path.png|1200px|center|link=https://help.simplybook.me/images/d/dd/Generate_token_path.png]]
[[File:Generate token path.png|1200px|center|link=https://help.simplybook.me/images/d/dd/Generate_token_path.png]]
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21. Select your app from the drop down menu and then set token expiration to “never”:
21. Välj din app från rullgardinsmenyn och ställ in token-giltighet till ”never”:
[[File:Token never expire.png|1200px|center|link=https://help.simplybook.me/images/2/2a/Token_never_expire.png]]
[[File:Token never expire.png|1200px|center|link=https://help.simplybook.me/images/2/2a/Token_never_expire.png]]
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22. Select the following permissions:
22. Välj följande behörigheter:
[[File:Whatapp permissions.png|1200px|center|link=https://help.simplybook.me/images/9/97/Whatapp_permissions.png]]
[[File:Whatapp permissions.png|1200px|center|link=https://help.simplybook.me/images/9/97/Whatapp_permissions.png]]
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23. Copy token and paste into SB and save settings.<br>
23. Kopiera token och klistra in den i SB och spara inställningarna.<br>
[[File:Paste token to sbm.png|1200px|center|link=https://help.simplybook.me/images/e/e7/Paste_token_to_sbm.png]]
[[File:Paste token to sbm.png|1200px|center|link=https://help.simplybook.me/images/e/e7/Paste_token_to_sbm.png]]
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24. Now back to https://developers.facebook.com/apps/ select your app, click Settings -> Basic. Insert Privacy policy and Terms of service URLS
24. Gå nu tillbaka till [https://developers.facebook.com/apps/ Facebook-utvecklare], välj din app och klicka på Settings -> Basic. Ange URL:er för Integritetspolicy och Användarvillkor.
[[File:App settings basic path.png|1200px|center|link=https://help.simplybook.me/images/7/70/App_settings_basic_path.png]]
[[File:App settings basic path.png|1200px|center|link=https://help.simplybook.me/images/7/70/App_settings_basic_path.png]]
[[File:Insert your terms and privacy policy links upd.png|1200px|center|link=https://help.simplybook.me/images/9/92/Insert_your_terms_and_privacy_policy_links_upd.png]]
[[File:Insert your terms and privacy policy links upd.png|1200px|center|link=https://help.simplybook.me/images/9/92/Insert_your_terms_and_privacy_policy_links_upd.png]]
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25. Copy App Secret and insert into SB.
25. Kopiera App Secret och klistra in den i SB.
[[File:Paste app secret to sbm.png|1200px|center|link=https://help.simplybook.me/images/2/20/Paste_app_secret_to_sbm.png]]
[[File:Paste app secret to sbm.png|1200px|center|link=https://help.simplybook.me/images/2/20/Paste_app_secret_to_sbm.png]]
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25. Now you can publish the app, provide your customers with your WhatsApp business number and let them book the services with the help of AI.
26. Nu kan du publicera appen, ge dina kunder ditt WhatsApp Business-nummer och låta dem boka tjänster med hjälp av AI.
[[File:Publish wa app.png|1200px|center|link=https://help.simplybook.me/index.php?title=File:Publish_wa_app.png]]
[[File:Publish wa app.png|1200px|center|link=https://help.simplybook.me/images/5/55/Publish_wa_app.png]]
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==Setup Facebook Messenger==
==Konfigurera Facebook Messenger==
1. Open https://developers.facebook.com/apps/ and click “Create App”:
1. Öppna [https://developers.facebook.com/apps/ Facebook-utvecklare] och klicka på ”Create App”:
[[File:Create sb app step 1.png|1200px|center|link=https://help.simplybook.me/images/9/9c/Create_sb_app_step_1.png]]
[[File:Create sb app step 1.png|1200px|center|link=https://help.simplybook.me/images/9/9c/Create_sb_app_step_1.png]]
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2. Enter your preferable app details:
2. Ange önskade appuppgifter:
[[File:Test messenger app create step 1.png|1200px|center|link=https://help.simplybook.me/images/c/ce/Test_messenger_app_create_step_1.png]]
[[File:Test messenger app create step 1.png|1200px|center|link=https://help.simplybook.me/images/c/ce/Test_messenger_app_create_step_1.png]]
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3. Select Messenger use case from the list:  
3. Välj användningsfallet Messenger från listan:  
[[File:Select messenger ai.png|1200px|center|link=https://help.simplybook.me/images/7/75/Select_messenger_ai.png]]
[[File:Select messenger ai.png|1200px|center|link=https://help.simplybook.me/images/7/75/Select_messenger_ai.png]]
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4. Choose the business profile or create a new one.
4. Välj företagsprofil eller skapa en ny.
[[File:Connect msg app to business.png|1200px|center|link=https://help.simplybook.me/images/f/f8/Connect_msg_app_to_business.png]]
[[File:Connect msg app to business.png|1200px|center|link=https://help.simplybook.me/images/f/f8/Connect_msg_app_to_business.png]]
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5. Proceed to app Dashboard after reviewing the details
5. Gå vidare till appens Dashboard efter att ha granskat uppgifterna
[[File:App overview step.png|1200px|center|link=https://help.simplybook.me/images/9/96/App_overview_step.png]]
[[File:App overview step.png|1200px|center|link=https://help.simplybook.me/images/9/96/App_overview_step.png]]
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6. Click customize use case:
6. Klicka på Customize use case:
[[File:Msg customize use case.png|1200px|center|link=https://help.simplybook.me/images/a/a5/Msg_customize_use_case.png]]
[[File:Msg customize use case.png|1200px|center|link=https://help.simplybook.me/images/a/a5/Msg_customize_use_case.png]]
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7. In Messenger API settings insert webhook URL and verification token from SB and Click Verify and save:
7. I Messenger API-inställningarna, ange webhook-URL och verifieringstoken från SB och klicka på Verify and save:
[[File:Msg api settings path.png|1200px|center|link=https://help.simplybook.me/images/9/94/Msg_api_settings_path.png]]
[[File:Msg api settings path.png|1200px|center|link=https://help.simplybook.me/images/9/94/Msg_api_settings_path.png]]
[[File:Msg callback url and verification token.png|1200px|center|link=https://help.simplybook.me/images/7/7e/Msg_callback_url_and_verification_token.png]]
[[File:Msg callback url and verification token.png|1200px|center|link=https://help.simplybook.me/images/7/7e/Msg_callback_url_and_verification_token.png]]
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8. Back to Messenger API settings to connect the Facebook page where AI option will be added and generate a token. Click connect and select the page:
8. Gå tillbaka till Messenger API-inställningarna för att ansluta Facebook-sidan där AI-alternativet ska läggas till och generera en token. Klicka på connect och välj sidan:
[[File:Msg api connect to page.png|1200px|center|link=https://help.simplybook.me/images/1/19/Msg_api_connect_to_page.png]]
[[File:Msg api connect to page.png|1200px|center|link=https://help.simplybook.me/images/1/19/Msg_api_connect_to_page.png]]
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9. Click Add subscription:
9. Klicka på Add subscription:
[[File:Msg add subscription.png|1200px|center|link=https://help.simplybook.me/images/0/0c/Msg_add_subscription.png]]
[[File:Msg add subscription.png|1200px|center|link=https://help.simplybook.me/images/0/0c/Msg_add_subscription.png]]
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10. Select messages:
10. Välj messages:
[[File:Add messages subscription.png|1200px|center|link=https://help.simplybook.me/images/6/6d/Add_messages_subscription.png]]
[[File:Add messages subscription.png|1200px|center|link=https://help.simplybook.me/images/6/6d/Add_messages_subscription.png]]
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11. Click Generate token and copy token and insert into SB:
11. Klicka på Generate token, kopiera token och klistra in den i SB:
[[File:Msg generate token path.png|1200px|center|link=https://help.simplybook.me/images/5/5c/Msg_generate_token_path.png]]
[[File:Msg generate token path.png|1200px|center|link=https://help.simplybook.me/images/5/5c/Msg_generate_token_path.png]]
[[File:Paste msg token to sbm.png|1200px|center|link=https://help.simplybook.me/images/c/ce/Paste_msg_token_to_sbm.png]]
[[File:Paste msg token to sbm.png|1200px|center|link=https://help.simplybook.me/images/c/ce/Paste_msg_token_to_sbm.png]]
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12. In Basic application settings copy App Secret and insert into SB:
12. I grundläggande applikationsinställningar, kopiera App Secret och klistra in den i SB:
[[File:Basic setting path msg.png|1200px|center|link=https://help.simplybook.me/images/8/88/Basic_setting_path_msg.png]]
[[File:Basic setting path msg.png|1200px|center|link=https://help.simplybook.me/images/8/88/Basic_setting_path_msg.png]]
[[File:Copy msg app secret.png|1200px|center|link=https://help.simplybook.me/images/6/6d/Copy_msg_app_secret.png]]
[[File:Copy msg app secret.png|1200px|center|link=https://help.simplybook.me/images/6/6d/Copy_msg_app_secret.png]]
[[File:Msg insert app secret to sbm.png|1200px|center|link=https://help.simplybook.me/images/e/e8/Msg_insert_app_secret_to_sbm.png]]
[[File:Msg insert app secret to sbm.png|1200px|center|link=https://help.simplybook.me/images/e/e8/Msg_insert_app_secret_to_sbm.png]]
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13. Now you are ready to publish an application. And your visitors can chat with bot on your page.
13. Nu är du redo att publicera applikationen. Dina besökare kan nu chatta med boten på din sida.
[[File:Msg publish the app.png|1200px|center|link=https://help.simplybook.me/images/d/df/Msg_publish_the_app.png]]
[[File:Msg publish the app.png|1200px|center|link=https://help.simplybook.me/images/d/df/Msg_publish_the_app.png]]
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==Report==
==Rapport==
You can see the chats, the number of credits used as well as view the session details with the related bookings info if the booking process was successful in Reports -> AI Booking
Du kan se chattar, antalet använda krediter samt visa sessionsdetaljer med tillhörande bokningsinformation om bokningsprocessen lyckades i Rapporter -> AI-bokning
[[File:Ai report path.png|1200px|center|link=https://help.simplybook.me/images/4/41/Ai_report_path.png]]
[[File:Ai report path.png|1200px|center|link=https://help.simplybook.me/images/4/41/Ai_report_path.png]]
[[File:Ai report view session details.png|1200px|center|link=https://help.simplybook.me/images/c/ca/Ai_report_view_session_details.png]]
[[File:Ai report view session details.png|1200px|center|link=https://help.simplybook.me/images/c/ca/Ai_report_view_session_details.png]]
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