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[[File:Ai icon.png|left]]  
[[File:Ai icon.png|left]]  
<div lang="en" dir="ltr" class="mw-content-ltr">
Tilføj en AI-drevet bookingoplevelse til dit website og dine beskedkanaler. Assistenten indsamler bookingoplysninger, kontrollerer tilgængelighed af tider og opretter reservationer automatisk.
Add an AI-powered booking experience to your website and messaging channels. The assistant collects booking details, checks slot eligibility, and creates reservations automatically.
Alt-i-én AI-bookingmodul, der forbinder din assistent med dit website og dine beskedkanaler for at modtage bookinger og sende bekræftelser og påmindelser. Konfigurer integrationer (Facebook Messenger, WhatsApp, web-widget) og grundlæggende indstillinger, og begynd derefter automatisk at modtage reservationer.
All-in-one AI booking module that connects your assistant to your website and messaging channels to take bookings and send confirmations and reminders. Configure integrations (Facebook Messenger, WhatsApp, web widget) and basic settings, then start accepting reservations automatically.
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;How to use:
;Sådan bruges det:
1. Enable the feature on your Custom features page -> Other -> AI Voice booking.<br>
1. Aktivér funktionen på siden Brugerdefinerede funktioner -> Andet -> AI Voice booking.<br>
[[File:Ai voice booking enable path.png|1200px|center|link=https://help.simplybook.me/images/1/17/Ai_voice_booking_enable_path.png]]
[[File:Ai voice booking enable path.png|1200px|center|link=https://help.simplybook.me/images/1/17/Ai_voice_booking_enable_path.png]]
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2. Get free trial credits there or purchase more AI booking credits on Plans& Prices page -> Addtional items <br>
2. Få gratis prøvecredits der, eller køb flere AI-bookingcredits på siden Abonnementer & Priser -> Ekstra elementer <br>
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3. You will be able to see the number of remaining credits on Dashboard page or in Account info.<br>
3. Du kan se antallet af resterende credits på Dashboard-siden eller i Kontooplysninger.<br>
[[File:Ai credits balance.png|1200px|center|link=https://help.simplybook.me/images/8/8c/Ai_credits_balance.png]]
[[File:Ai credits balance.png|1200px|center|link=https://help.simplybook.me/images/8/8c/Ai_credits_balance.png]]
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4. Get back to Custom features -> Other -> AI Voice booking to adjust the preferences for the AI voice, model, email verification text.<br>
4. Gå tilbage til Brugerdefinerede funktioner -> Andet -> AI Voice booking for at justere præferencer for AI-stemme, model og tekst til e-mailbekræftelse.<br>
[[File:Ai main configuration.png|1200px|center|link=https://help.simplybook.me/images/4/47/Ai_main_configuration.png]]
[[File:Ai main configuration.png|1200px|center|link=https://help.simplybook.me/images/4/47/Ai_main_configuration.png]]
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5. Now choose the option where AI booking will be available for your clients.
5. Vælg nu den mulighed, hvor AI-booking skal være tilgængelig for dine kunder.
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==Widget/Booking website==
==Widget/Bookingside==
1. After the credits are purchased the AI chat widget is added to your booking website by default. The clients will be able to send text or voice messages to go through the booking process with the help of AI.
1. Når credits er købt, tilføjes AI-chatwidgetten som standard til din bookingside. Kunderne kan sende tekst- eller talebeskeder for at gennemføre bookingprocessen med hjælp fra AI.
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2. If you have own website you can add AI booking widget there. Simply navigate to ‘’’Widget settings’’’ there, select the preferable colors, click on “Save & get widget color” to generate the widget code.  
2. Hvis du har dit eget website, kan du tilføje AI-bookingwidgetten der. Gå blot til ‘’’Widgetindstillinger’’’, vælg de ønskede farver, klik på “Gem & hent widgetfarve” for at generere widgetkoden.  
[[File:Ai widget settings path.png|1200px|center|link=https://help.simplybook.me/images/d/d4/Ai_widget_settings_path.png]]
[[File:Ai widget settings path.png|1200px|center|link=https://help.simplybook.me/images/d/d4/Ai_widget_settings_path.png]]
[[File:Ai widget settings view & get code.png|1200px|center|link=https://help.simplybook.me/images/4/43/Ai_widget_settings_view_%26_get_code.png]]
[[File:Ai widget settings view & get code.png|1200px|center|link=https://help.simplybook.me/images/4/43/Ai_widget_settings_view_%26_get_code.png]]
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3. Navigate to your website editor and paste the code to the page where you would like the AI booking widget to be available. That’s it.
3. Gå til din website-editor og indsæt koden på den side, hvor du ønsker, at AI-bookingwidgetten skal være tilgængelig. Det er det.
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==WhatsApp AI booking==
==WhatsApp AI-booking==
1. Open https://developers.facebook.com/apps/ and click “Create App”:
1. Åbn [https://developers.facebook.com/apps/ Facebook-udviklere] og klik på “Create App”:
[[File:Create sb app step 1.png|1200px|center|link=https://help.simplybook.me/images/9/9c/Create_sb_app_step_1.png]]
[[File:Create sb app step 1.png|1200px|center|link=https://help.simplybook.me/images/9/9c/Create_sb_app_step_1.png]]
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2. Enter your preferable app details:
2. Indtast dine foretrukne appoplysninger:
[[File:Add app name step2.png|1200px|center|link=https://help.simplybook.me/images/d/db/Add_app_name_step2.png]]
[[File:Add app name step2.png|1200px|center|link=https://help.simplybook.me/images/d/db/Add_app_name_step2.png]]
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3. Select WhatsApp use case:
3. Vælg WhatsApp-brugsscenarie:
[[File:Connect through whatsapp step3.png|1200px|center|link=https://help.simplybook.me/images/8/8a/Connect_through_whatsapp_step3.png]]
[[File:Connect through whatsapp step3.png|1200px|center|link=https://help.simplybook.me/images/8/8a/Connect_through_whatsapp_step3.png]]
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4. Select the business profile or create a new one.
4. Vælg virksomhedsprofilen eller opret en ny.
[[File:Select or create business step 5.png|1200px|center|link=https://help.simplybook.me/images/1/18/Select_or_create_business_step_5.png]]
[[File:Select or create business step 5.png|1200px|center|link=https://help.simplybook.me/images/1/18/Select_or_create_business_step_5.png]]
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5. Click on “Next” to proceed:
5. Klik på “Next” for at fortsætte:
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6. Review the details and click “Go to dashboard”:
6. Gennemse detaljerne og klik på “Go to dashboard”:
[[File:Go to dashboard step 6.png|1200px|center|link=https://help.simplybook.me/images/f/fc/Go_to_dashboard_step_6.png]]
[[File:Go to dashboard step 6.png|1200px|center|link=https://help.simplybook.me/images/f/fc/Go_to_dashboard_step_6.png]]
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7. Select “Use cases” tab and click on “Customize” button:
7. Vælg fanen “Use cases” og klik på knappen “Customize”:
[[File:User cases customize.png|1200px|center|link=https://help.simplybook.me/images/a/a7/User_cases_customize.png]]
[[File:User cases customize.png|1200px|center|link=https://help.simplybook.me/images/a/a7/User_cases_customize.png]]
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8. Accept Terms of service and confirm business profile:
8. Accepter servicevilkårene og bekræft virksomhedsprofilen:
[[File:Accept the terms and confirm profile.png|1200px|center|link=https://help.simplybook.me/images/8/8c/Accept_the_terms_and_confirm_profile.png]]
[[File:Accept the terms and confirm profile.png|1200px|center|link=https://help.simplybook.me/images/8/8c/Accept_the_terms_and_confirm_profile.png]]
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9. Choose “Start using the API”:
9. Vælg “Start using the API”:
[[File:Start using the api.png|1200px|center|link=https://help.simplybook.me/images/1/11/Start_using_the_api.png]]
[[File:Start using the api.png|1200px|center|link=https://help.simplybook.me/images/1/11/Start_using_the_api.png]]
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10. Then go to “Configure webhooks”:
10. Gå derefter til “Configure webhooks”:
[[File:Configure webhooks.png|1200px|center|link=https://help.simplybook.me/images/b/bc/Configure_webhooks.png]]
[[File:Configure webhooks.png|1200px|center|link=https://help.simplybook.me/images/b/bc/Configure_webhooks.png]]
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11. Copy “Callback url” and “Verification token” from your SimplyBook.me Account -> Custom features -> AI Voice booking and paste them to the corresponding fields in the app. Verify and save:
11. Kopiér “Callback URL” og “Verification token” fra din SimplyBook.me-konto -> Brugerdefinerede funktioner -> AI Voice booking, og indsæt dem i de tilsvarende felter i appen. Bekræft og gem:
[[File:Callback and token.png|1200px|center|link=https://help.simplybook.me/images/f/f6/Callback_and_token.png]]
[[File:Callback and token.png|1200px|center|link=https://help.simplybook.me/images/f/f6/Callback_and_token.png]]
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12. On the next step in the “Select product” please choose “WhatsApp Business Account”:
12. På næste trin i “Select product” skal du vælge “WhatsApp Business Account”:
[[File:Select product.png|1200px|center|link=https://help.simplybook.me/images/6/66/Select_product.png]]
[[File:Select product.png|1200px|center|link=https://help.simplybook.me/images/6/66/Select_product.png]]
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13. Then enable necessary webhooks: messages and calls (in case you want to accept calls):
13. Aktivér derefter de nødvendige webhooks: beskeder og opkald (hvis du vil modtage opkald):
[[File:Calls and msg subscriptions.png|1200px|center|link=https://help.simplybook.me/images/5/5d/Calls_and_msg_subscriptions.png]]
[[File:Calls and msg subscriptions.png|1200px|center|link=https://help.simplybook.me/images/5/5d/Calls_and_msg_subscriptions.png]]
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14. Now you can add phone numbers and payment method (because FB wants to charge you for messages).
14. Nu kan du tilføje telefonnumre og betalingsmetode (da Facebook opkræver betaling for beskeder).
Copy the phone number id from Facebook and paste it to the corresponding form in your Simplybook.me account.
Kopiér telefonnummer-ID’et fra Facebook, og indsæt det i den tilsvarende formular i din SimplyBook.me-konto.
[[File:Manage phone numbers.png|1200px|center|link=https://help.simplybook.me/images/b/b1/Manage_phone_numbers.png]]
[[File:Manage phone numbers.png|1200px|center|link=https://help.simplybook.me/images/b/b1/Manage_phone_numbers.png]]
[[File:Copy phone number id.png|1200px|center|link=https://help.simplybook.me/images/9/91/Copy_phone_number_id.png]]
[[File:Copy phone number id.png|1200px|center|link=https://help.simplybook.me/images/9/91/Copy_phone_number_id.png]]
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15. Now you need to create a system user. Please go to the [https://business.facebook.com/latest/settings/ Facebook Business profile] and open System users tab:
15. Nu skal du oprette en systembruger. Gå til [https://business.facebook.com/latest/settings/ Facebook Business-profilen] og åbn fanen Systembrugere:
[[File:Add user facebook.png|1200px|center|link=https://help.simplybook.me/images/b/b7/Add_user_facebook.png]]
[[File:Add user facebook.png|1200px|center|link=https://help.simplybook.me/images/b/b7/Add_user_facebook.png]]
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16. Click Add new user and fill user details:
16. Klik på Tilføj ny bruger, og udfyld brugeroplysningerne:
[[File:Create user facebook step 2.png|1200px|center|link=https://help.simplybook.me/images/1/1b/Create_user_facebook_step_2.png]]
[[File:Create user facebook step 2.png|1200px|center|link=https://help.simplybook.me/images/1/1b/Create_user_facebook_step_2.png]]
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17. Then navigate to Assign Assets:
17. Gå derefter til Tildel aktiver:
[[File:Assign assets path.png|1200px|center|link=https://help.simplybook.me/images/9/9e/Assign_assets_path.png]]
[[File:Assign assets path.png|1200px|center|link=https://help.simplybook.me/images/9/9e/Assign_assets_path.png]]
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18. In Apps tab select your app and enable “Manage app” permission:
18. Vælg din app under fanen Apps, og aktivér tilladelsen “Manage app”:
[[File:Add manage app permission.png|1200px|center|link=https://help.simplybook.me/images/f/f3/Add_manage_app_permission.png]]
[[File:Add manage app permission.png|1200px|center|link=https://help.simplybook.me/images/f/f3/Add_manage_app_permission.png]]
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19. In WhatsApp accounts tab select your WhatsApp accounts and enable Manage WhatsApp business accounts permission:
19. Vælg dine WhatsApp-konti under fanen WhatsApp-konti, og aktivér tilladelsen Manage WhatsApp business accounts:
[[File:Whatsapp acc permissions add.png|1200px|center|link=https://help.simplybook.me/images/1/17/Whatsapp_acc_permissions_add.png]]
[[File:Whatsapp acc permissions add.png|1200px|center|link=https://help.simplybook.me/images/1/17/Whatsapp_acc_permissions_add.png]]
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20. After assigning assets click Generate Token:
20. Når aktiverne er tildelt, klik på Generate Token:
[[File:Generate token path.png|1200px|center|link=https://help.simplybook.me/images/d/dd/Generate_token_path.png]]
[[File:Generate token path.png|1200px|center|link=https://help.simplybook.me/images/d/dd/Generate_token_path.png]]
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21. Select your app from the drop down menu and then set token expiration to “never”:
21. Vælg din app i rullemenuen, og sæt tokenudløb til “never”:
[[File:Token never expire.png|1200px|center|link=https://help.simplybook.me/images/2/2a/Token_never_expire.png]]
[[File:Token never expire.png|1200px|center|link=https://help.simplybook.me/images/2/2a/Token_never_expire.png]]
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22. Select the following permissions:
22. Vælg følgende tilladelser:
[[File:Whatapp permissions.png|1200px|center|link=https://help.simplybook.me/images/9/97/Whatapp_permissions.png]]
[[File:Whatapp permissions.png|1200px|center|link=https://help.simplybook.me/images/9/97/Whatapp_permissions.png]]
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23. Copy token and paste into SB and save settings.<br>
23. Kopiér tokenet, indsæt det i SB, og gem indstillingerne.<br>
[[File:Paste token to sbm.png|1200px|center|link=https://help.simplybook.me/images/e/e7/Paste_token_to_sbm.png]]
[[File:Paste token to sbm.png|1200px|center|link=https://help.simplybook.me/images/e/e7/Paste_token_to_sbm.png]]
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24. Now back to https://developers.facebook.com/apps/ select your app, click Settings -> Basic. Insert Privacy policy and Terms of service URLS
24. Gå nu tilbage til [https://developers.facebook.com/apps/ Facebook-udviklere], vælg din app, klik på Indstillinger -> Grundlæggende. Indsæt URL’er til privatlivspolitik og servicevilkår
[[File:App settings basic path.png|1200px|center|link=https://help.simplybook.me/images/7/70/App_settings_basic_path.png]]
[[File:App settings basic path.png|1200px|center|link=https://help.simplybook.me/images/7/70/App_settings_basic_path.png]]
[[File:Insert your terms and privacy policy links upd.png|1200px|center|link=https://help.simplybook.me/images/9/92/Insert_your_terms_and_privacy_policy_links_upd.png]]
[[File:Insert your terms and privacy policy links upd.png|1200px|center|link=https://help.simplybook.me/images/9/92/Insert_your_terms_and_privacy_policy_links_upd.png]]
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25. Copy App Secret and insert into SB.
25. Kopiér App Secret, og indsæt den i SB.
[[File:Paste app secret to sbm.png|1200px|center|link=https://help.simplybook.me/images/2/20/Paste_app_secret_to_sbm.png]]
[[File:Paste app secret to sbm.png|1200px|center|link=https://help.simplybook.me/images/2/20/Paste_app_secret_to_sbm.png]]
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25. Now you can publish the app, provide your customers with your WhatsApp business number and let them book the services with the help of AI.
26. Nu kan du udgive appen, give dine kunder dit WhatsApp Business-nummer og lade dem booke tjenester ved hjælp af AI.
[[File:Publish wa app.png|1200px|center|link=https://help.simplybook.me/index.php?title=File:Publish_wa_app.png]]
[[File:Publish wa app.png|1200px|center|link=https://help.simplybook.me/images/5/55/Publish_wa_app.png]]
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==Setup Facebook Messenger==
==Opsæt Facebook Messenger==
1. Open https://developers.facebook.com/apps/ and click “Create App”:
1. Åbn [https://developers.facebook.com/apps/ Facebook-udviklere] og klik på “Create App”:
[[File:Create sb app step 1.png|1200px|center|link=https://help.simplybook.me/images/9/9c/Create_sb_app_step_1.png]]
[[File:Create sb app step 1.png|1200px|center|link=https://help.simplybook.me/images/9/9c/Create_sb_app_step_1.png]]
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2. Enter your preferable app details:
2. Indtast dine foretrukne appoplysninger:
[[File:Test messenger app create step 1.png|1200px|center|link=https://help.simplybook.me/images/c/ce/Test_messenger_app_create_step_1.png]]
[[File:Test messenger app create step 1.png|1200px|center|link=https://help.simplybook.me/images/c/ce/Test_messenger_app_create_step_1.png]]
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3. Select Messenger use case from the list:  
3. Vælg Messenger-brugsscenarie fra listen:  
[[File:Select messenger ai.png|1200px|center|link=https://help.simplybook.me/images/7/75/Select_messenger_ai.png]]
[[File:Select messenger ai.png|1200px|center|link=https://help.simplybook.me/images/7/75/Select_messenger_ai.png]]
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4. Choose the business profile or create a new one.
4. Vælg virksomhedsprofilen eller opret en ny.
[[File:Connect msg app to business.png|1200px|center|link=https://help.simplybook.me/images/f/f8/Connect_msg_app_to_business.png]]
[[File:Connect msg app to business.png|1200px|center|link=https://help.simplybook.me/images/f/f8/Connect_msg_app_to_business.png]]
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5. Proceed to app Dashboard after reviewing the details
5. Gå videre til appens Dashboard efter gennemgang af detaljerne
[[File:App overview step.png|1200px|center|link=https://help.simplybook.me/images/9/96/App_overview_step.png]]
[[File:App overview step.png|1200px|center|link=https://help.simplybook.me/images/9/96/App_overview_step.png]]
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6. Click customize use case:
6. Klik på tilpas brugsscenarie:
[[File:Msg customize use case.png|1200px|center|link=https://help.simplybook.me/images/a/a5/Msg_customize_use_case.png]]
[[File:Msg customize use case.png|1200px|center|link=https://help.simplybook.me/images/a/a5/Msg_customize_use_case.png]]
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7. In Messenger API settings insert webhook URL and verification token from SB and Click Verify and save:
7. Indsæt webhook-URL og bekræftelsestoken fra SB i Messenger API-indstillingerne, og klik på Bekræft og gem:
[[File:Msg api settings path.png|1200px|center|link=https://help.simplybook.me/images/9/94/Msg_api_settings_path.png]]
[[File:Msg api settings path.png|1200px|center|link=https://help.simplybook.me/images/9/94/Msg_api_settings_path.png]]
[[File:Msg callback url and verification token.png|1200px|center|link=https://help.simplybook.me/images/7/7e/Msg_callback_url_and_verification_token.png]]
[[File:Msg callback url and verification token.png|1200px|center|link=https://help.simplybook.me/images/7/7e/Msg_callback_url_and_verification_token.png]]
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8. Back to Messenger API settings to connect the Facebook page where AI option will be added and generate a token. Click connect and select the page:
8. Gå tilbage til Messenger API-indstillingerne for at forbinde Facebook-siden, hvor AI-muligheden skal tilføjes, og generér et token. Klik på Forbind, og vælg siden:
[[File:Msg api connect to page.png|1200px|center|link=https://help.simplybook.me/images/1/19/Msg_api_connect_to_page.png]]
[[File:Msg api connect to page.png|1200px|center|link=https://help.simplybook.me/images/1/19/Msg_api_connect_to_page.png]]
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9. Click Add subscription:
9. Klik på Tilføj abonnement:
[[File:Msg add subscription.png|1200px|center|link=https://help.simplybook.me/images/0/0c/Msg_add_subscription.png]]
[[File:Msg add subscription.png|1200px|center|link=https://help.simplybook.me/images/0/0c/Msg_add_subscription.png]]
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10. Select messages:
10. Vælg beskeder:
[[File:Add messages subscription.png|1200px|center|link=https://help.simplybook.me/images/6/6d/Add_messages_subscription.png]]
[[File:Add messages subscription.png|1200px|center|link=https://help.simplybook.me/images/6/6d/Add_messages_subscription.png]]
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11. Click Generate token and copy token and insert into SB:
11. Klik på Generate Token, kopiér tokenet, og indsæt det i SB:
[[File:Msg generate token path.png|1200px|center|link=https://help.simplybook.me/images/5/5c/Msg_generate_token_path.png]]
[[File:Msg generate token path.png|1200px|center|link=https://help.simplybook.me/images/5/5c/Msg_generate_token_path.png]]
[[File:Paste msg token to sbm.png|1200px|center|link=https://help.simplybook.me/images/c/ce/Paste_msg_token_to_sbm.png]]
[[File:Paste msg token to sbm.png|1200px|center|link=https://help.simplybook.me/images/c/ce/Paste_msg_token_to_sbm.png]]
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12. In Basic application settings copy App Secret and insert into SB:
12. Kopiér App Secret i de grundlæggende appindstillinger, og indsæt den i SB:
[[File:Basic setting path msg.png|1200px|center|link=https://help.simplybook.me/images/8/88/Basic_setting_path_msg.png]]
[[File:Basic setting path msg.png|1200px|center|link=https://help.simplybook.me/images/8/88/Basic_setting_path_msg.png]]
[[File:Copy msg app secret.png|1200px|center|link=https://help.simplybook.me/images/6/6d/Copy_msg_app_secret.png]]
[[File:Copy msg app secret.png|1200px|center|link=https://help.simplybook.me/images/6/6d/Copy_msg_app_secret.png]]
[[File:Msg insert app secret to sbm.png|1200px|center|link=https://help.simplybook.me/images/e/e8/Msg_insert_app_secret_to_sbm.png]]
[[File:Msg insert app secret to sbm.png|1200px|center|link=https://help.simplybook.me/images/e/e8/Msg_insert_app_secret_to_sbm.png]]
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13. Now you are ready to publish an application. And your visitors can chat with bot on your page.
13. Nu er du klar til at udgive applikationen, og dine besøgende kan chatte med botten på din side.
[[File:Msg publish the app.png|1200px|center|link=https://help.simplybook.me/images/d/df/Msg_publish_the_app.png]]
[[File:Msg publish the app.png|1200px|center|link=https://help.simplybook.me/images/d/df/Msg_publish_the_app.png]]
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==Report==
==Rapport==
You can see the chats, the number of credits used as well as view the session details with the related bookings info if the booking process was successful in Reports -> AI Booking
Du kan se chattene, antallet af brugte credits samt se sessionsdetaljer med relaterede bookingoplysninger, hvis bookingprocessen blev gennemført, i Rapporter -> AI Booking
[[File:Ai report path.png|1200px|center|link=https://help.simplybook.me/images/4/41/Ai_report_path.png]]
[[File:Ai report path.png|1200px|center|link=https://help.simplybook.me/images/4/41/Ai_report_path.png]]
[[File:Ai report view session details.png|1200px|center|link=https://help.simplybook.me/images/c/ca/Ai_report_view_session_details.png]]
[[File:Ai report view session details.png|1200px|center|link=https://help.simplybook.me/images/c/ca/Ai_report_view_session_details.png]]
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