Importing the list of clients: Difference between revisions

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====How to import clients====
#REDIRECT [[Import Clients custom feature]]
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<span style="background-color: #26dd7d; padding:5px; border-radius:5px;">Free custom feature!</span>
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:'''Attention!''' It is forbidden to import a client list with emails and client information where the clients have not specifically granted you the right to do so.
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:'''Please note''' that this feature is available with Standard and Premium subscriptions only(former Advanced, Gold and Platinum).<br>
:It is only possible to import 500 clients by default. If you need to import more please contact support for details.
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'''How to use this option:'''
:1. Enable "Import Clients" custom feature on your Custom features page:
[[File:Import clients enable path free.png | center]]
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:2. Prepare your Excel file.
:- No text above the list of clients should be written
:- Make sure all cells are correctly displayed
:- Save file in .csv format with comma separation.
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:3. Go to Manage//Clients//Import from CSV or simply click on "Settings" near this custom feature.
[[ File:Import clients file upload path.png | center]]
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:4. Press "Choose file" and select the prepared file.
[[File:Import clients file upload step1.png | center]]
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:5. Assign values to the columns from drop-down lists in the upper bar (above each column, marked with black arrows). Assign "name", "email" and "phone".
[[File: Import clients assigning column headers.png | center]]
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:6. Press "Confirm clients import".
:''Please note that only 10 clients will be shown in preview, but after you import, all clients will be shown.''
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;If you can't import clients, please check the possible reasons:
:1. Format of .csv file is incorrect. It should be saved in .csv with comma or tab separation.<br/>
:2. There is some text above the data or unnecessary columns that prevent successful import. Please delete the text.<br/>
:3. Values are not assigned. Use drop-down menus above the columns to assign values "name", "email", "phone", etc.
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Latest revision as of 09:16, 8 December 2025