Difference between revisions of "My SimplyBook.me subscription and how to renew"

From SimplyBook.me
 
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<br><br>
 
<br><br>
 
:1. Dashboard, Your current tariff section
 
:1. Dashboard, Your current tariff section
[[File:Plan info on dashboard.png| center]]
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[[File:Subscription info on dashboard redesigned.png|1200px| center|link=https://help.simplybook.me/images/5/5c/Subscription_info_on_dashboard_redesigned.png]]
 
<br><br>
 
<br><br>
:2. Plans&Prices//Subscriptions under Prices table
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:2. Plans&Prices//Subscriptions above Subscriptions table
[[File:Plan info on plans and prices.png | center]]
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[[File:Plans and prices page subscription info redesigned2.png|1200px|center|link=https://help.simplybook.me/images/8/81/Plans_and_prices_page_subscription_info_redesigned2.png]]
 
<br><br>
 
<br><br>
:3. On Welcome page, on the right side.
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:3. On Account info page, on the right side.
[[File:Plan check3.png |center]]
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[[File:Plan info on my account page redesigned.png|1200px|center|link=https://help.simplybook.me/images/1/18/Plan_info_on_my_account_page_redesigned.png]]
 
<br><br>
 
<br><br>
 
==How to renew subscription==
 
==How to renew subscription==
 
<br><br>
 
<br><br>
In Plans&Prices // Subscriptions section choose the package you need and press "Buy" under it. <br/>
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In Plans&Prices // Subscriptions section choose the package you need and press "Buy/Renew" under it. <br/>
[[File:Select subscription.png| center]]
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[[File:Buy new subscription path redesigned2.png|1200px| center|link=https://help.simplybook.me/images/3/34/Buy_new_subscription_path_redesigned2.png]]
 
<br><br>
 
<br><br>
There are 2 payment options to pay for your subscription:<br/>
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There are several payment gateways to pay for your subscription depending on your region/currency:<br/>
[[File:Subscription payment options.png|1200px| center ]]<br/>
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[[File:Payment methods for susbscription redesigned2.png|1200px| center|link=https://help.simplybook.me/images/b/b9/Payment_methods_for_susbscription_redesigned2.png]]<br/>
  
  
*'''Credit Card''' via SafeCharge system<br><br>
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*'''Credit Card''' via SafeCharge or Stripe systems<br><br>
  
 
*'''Wire transfer''' to account:<br><br>
 
*'''Wire transfer''' to account:<br><br>
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<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!''' Subscription payments made for your SimplyBook.me account via SafeCharge, Stripe (or PayPal if you have difficulties with Safecharge system) are set as recurring and will automatically renew based on the selected subscription period.</span><br>
 +
<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">You can cancel recurring payment at any time in Plans & Prices -> Payments history -> Recurring payment profiles.</span>
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<br><br>
 +
When you select to pay with your bank card (via SafeCharge, Stripe systems or PayPal) your payment method gets saved in Plans & Prices -> Payments history -> Payment methods<br>
 +
and you will be able to use these saved methods for the future purchases of subscriptions and/or additional items so that you will not need to remember the credentials each time you need to add something to your system.
 +
[[File:Saved payment method redesigned2.png|1200px|center|link=https://help.simplybook.me/images/c/ca/Saved_payment_method_redesigned2.png]]
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<br><br>
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You can always disable the methods that were previously saved in Plans & Prices -> Subscriptions -> scroll the page down -> Edit payment methods.
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[[File:Edit payment methods path redesigned2.png|1200px|center|link=https://help.simplybook.me/images/4/4c/Edit_payment_methods_path_redesigned2.png]]
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[[File:Payment methods list redesigned.png|1200px|center|link=https://help.simplybook.me/images/3/3d/Payment_methods_list_redesigned.png]]
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<br><br>
  
 
==How to change payment method==
 
==How to change payment method==
 
<br><br>
 
<br><br>
You may like recurring payments for your subscription as they are very convenient allowing you to simply receive bookings without worries about payment date - everything is done by the system automatically!<br>
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It may happen that you need to change either your credit card details or switch between payment options.<br><br>
You just check the box "auto renew my subscription" while making first subscription purchase.
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You can simply make a new payment for the desired plan by clicking on "Buy"/"Renew"/"Upgrade" under the corresponding option in the "Subscriptions" tab.
[[File:Autorenew subscription checkbox.png | center]]
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[[File:Buy new subscription path redesigned2.png|1200px| center|link=https://help.simplybook.me/images/3/34/Buy_new_subscription_path_redesigned2.png]]
<br><br>
 
But it may happen that you need to change either your credit card details or switch between payment options.<br><br>
 
Here are few simple steps to take:
 
:1. Go to Plans&Prices -> Payments history section of your admin interface and scroll it to the bottom.
 
:Click on "Cancel recurring" in "Recurring payment profiles" section.
 
[[File:Cancel recurring payment path new navigation.png|1200px | center]]
 
 
<br><br>
 
<br><br>
:2. And now you can make new payment for the desired plan by clicking on "Buy" under the corresponding option.
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Choose the preferred payment method, provide you details and confirm payment. New payment method will be automatically saved when your payment is confirmed.
[[File:Select subscription.png | center]]
 
 
<br><br>
 
<br><br>

Latest revision as of 13:27, 17 September 2024

Where to check subscription details



There are several places where you can see your subscription details

1. Dashboard, Your current tariff section
Subscription info on dashboard redesigned.png



2. Plans&Prices//Subscriptions above Subscriptions table
Plans and prices page subscription info redesigned2.png



3. On Account info page, on the right side.
Plan info on my account page redesigned.png



How to renew subscription



In Plans&Prices // Subscriptions section choose the package you need and press "Buy/Renew" under it.

Buy new subscription path redesigned2.png



There are several payment gateways to pay for your subscription depending on your region/currency:

Payment methods for susbscription redesigned2.png



  • Credit Card via SafeCharge or Stripe systems

  • Wire transfer to account:

Beneficiary: SimplyBook.me ltd
Address: 21 Karaiskaki str., Oasis Center, 3032 Limassol, Cyprus
IBAN EURO: IS800537387113314509189970
IBAN GBP: IS920537382003884509189970
IBAN USD: IS280537381011334509189970
SWIFT: GLITISRE
REMARK: Minimum transfer is $50/50Eur/40GBP


Please note! Subscription payments made for your SimplyBook.me account via SafeCharge, Stripe (or PayPal if you have difficulties with Safecharge system) are set as recurring and will automatically renew based on the selected subscription period.
You can cancel recurring payment at any time in Plans & Prices -> Payments history -> Recurring payment profiles.

When you select to pay with your bank card (via SafeCharge, Stripe systems or PayPal) your payment method gets saved in Plans & Prices -> Payments history -> Payment methods
and you will be able to use these saved methods for the future purchases of subscriptions and/or additional items so that you will not need to remember the credentials each time you need to add something to your system.

Saved payment method redesigned2.png



You can always disable the methods that were previously saved in Plans & Prices -> Subscriptions -> scroll the page down -> Edit payment methods.

Edit payment methods path redesigned2.png
Payment methods list redesigned.png



How to change payment method



It may happen that you need to change either your credit card details or switch between payment options.

You can simply make a new payment for the desired plan by clicking on "Buy"/"Renew"/"Upgrade" under the corresponding option in the "Subscriptions" tab.

Buy new subscription path redesigned2.png



Choose the preferred payment method, provide you details and confirm payment. New payment method will be automatically saved when your payment is confirmed.