Campaign custom feature: Difference between revisions
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|title=Custom Features - SimplyBook.me | |title=Custom Features - SimplyBook.me | ||
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|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, plugins, custom features, additional functionality, campaign, campaigns, mass mailing, push notifications, push messages, informing customers | |keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, plugins, custom features, additional functionality, campaign, campaigns, mass mailing, push notifications, push messages, informing customers | ||
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* Utilize the Tags feature for more targeted communication. | * Utilize the Tags feature for more targeted communication. | ||
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'''Video tutorial''' [[File:Youtube-Logo.png|link=https://youtu.be/BJeo3uWGUxs]] | '''Video tutorial''' [[File:Youtube-Logo.png|link=https://youtu.be/BJeo3uWGUxs]] | ||
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[[File:Client side subscribe option.png|1000px|center|link=https://help.simplybook.me/images/5/5b/Client_side_subscribe_option.png]] | [[File:Client side subscribe option.png|1000px|center|link=https://help.simplybook.me/images/5/5b/Client_side_subscribe_option.png]] | ||
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=How to Set Up and Use:= | =How to Set Up and Use:= | ||
1. Navigate to the Custom Features page -> "Business enhancements" section and click on the "Enable" button next to Campaigns.<br> | 1. Navigate to the Custom Features page -> "Business enhancements" section and click on the "Enable" button next to Campaigns.<br> | ||
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[[File:Manage campaigns path redesigned.png|1200px|center|link=https://help.simplybook.me/images/8/8e/Manage_campaigns_path_redesigned.png]] | [[File:Manage campaigns path redesigned.png|1200px|center|link=https://help.simplybook.me/images/8/8e/Manage_campaigns_path_redesigned.png]] | ||
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=Setting up a Campaign:= | =Setting up a Campaign:= | ||
1. Click on "Create new campaign", fill in the Campaign name, select the delivery method, and fill in the template for the chosen delivery method.<br> | 1. Click on "Create new campaign", fill in the Campaign name, select the delivery method, and fill in the template for the chosen delivery method.<br> | ||
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[[File:Add trackin variable to sms campaings redesigned.png|1000px|center|link=https://help.simplybook.me/images/e/eb/Add_trackin_variable_to_sms_campaings_redesigned.png]] | [[File:Add trackin variable to sms campaings redesigned.png|1000px|center|link=https://help.simplybook.me/images/e/eb/Add_trackin_variable_to_sms_campaings_redesigned.png]] | ||
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2. After clicking the “Save & Close” button, this campaign appears on the left in the list with the status “New”. | 2. After clicking the “Save & Close” button, this campaign appears on the left in the list with the status “New”. | ||
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[[File:Selecting campaign recipients redesigned.png|1200px|center|link=https://help.simplybook.me/images/9/94/Selecting_campaign_recipients_redesigned.png]] | [[File:Selecting campaign recipients redesigned.png|1200px|center|link=https://help.simplybook.me/images/9/94/Selecting_campaign_recipients_redesigned.png]] | ||
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=Post-launch Insights:= | =Post-launch Insights:= | ||
After the campaign is launched, you can not edit it anymore (only name can be changed and/or the content of push message page(the one the client sees after clicking on push notification).<br> | After the campaign is launched, you can not edit it anymore (only name can be changed and/or the content of push message page(the one the client sees after clicking on push notification).<br> | ||
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[[File:Campaign statistics example redesigned.png|1000px|center|link=https://help.simplybook.me/images/e/e0/Campaign_statistics_example_redesigned.png]] | [[File:Campaign statistics example redesigned.png|1000px|center|link=https://help.simplybook.me/images/e/e0/Campaign_statistics_example_redesigned.png]] | ||
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=Campaign Statuses:= | =Campaign Statuses:= | ||
There are different statuses you can receive after launching your campaign: | There are different statuses you can receive after launching your campaign: | ||
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<span style="color:#FF3259; padding:5px; border-radius:5px;">Declined</span> - Campaign launched but had been declined after system spam check | <span style="color:#FF3259; padding:5px; border-radius:5px;">Declined</span> - Campaign launched but had been declined after system spam check | ||
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