Accept payments custom feature/en: Difference between revisions
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To check gateways available by country please follow <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[https://simplybook.me/en/booking-system-features/payments this link].</span> | To check gateways available by country please follow <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[https://simplybook.me/en/booking-system-features/payments this link].</span> | ||
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< | Video tutorial | ||
< | <p><youtube>https://www.youtube.com/watch?v=iN-Yjaayvp4</youtube></p> | ||
[[Special:MyLanguage/SBPay.me integration|SBPay.me PRO]]</span> integration video tutorial | |||
<p><youtube>https://www.youtube.com/watch?v=XPX7Xnsp5aM</youtube></p> | |||
Video tutorial "How to issue refunds" | |||
<p><youtube>https://www.youtube.com/watch?v=tF54j3S4PbU</youtube></p> | |||
</span> | |||
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<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">Please note! [[Special:MyLanguage/Membership custom feature|Membership]], [[Special:MyLanguage/Packages custom feature|Packages]], [[Special:MyLanguage/Service Add-Ons custom feature|Service Add-Ons]], [[Special:MyLanguage/Products for Sale custom feature|Products for Sale]], [[Special:MyLanguage/Coupons and Gift Cards custom feature|Coupons and Gift Cards]] Custom Features will not work if the Accept Payments Custom Feature is not activated.</span> | <span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">Please note! [[Special:MyLanguage/Membership custom feature|Membership]], [[Special:MyLanguage/Packages custom feature|Packages]], [[Special:MyLanguage/Service Add-Ons custom feature|Service Add-Ons]], [[Special:MyLanguage/Products for Sale custom feature|Products for Sale]], [[Special:MyLanguage/Coupons and Gift Cards custom feature|Coupons and Gift Cards]] Custom Features will not work if the Accept Payments Custom Feature is not activated.</span> | ||
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=How to change currency= | =How to change currency= | ||
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You can adjust the currency in the settings of <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/ | You can adjust the currency in the settings of <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Accept_payments_custom_feature | Accept payments]]</span> custom feature. <br><br> | ||
<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!'''</span> | <span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!'''</span> | ||
*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">Some payment processors do not support all currencies. Before setting the currency, check if the selected payment processor supports it.</span> | *<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">Some payment processors do not support all currencies. Before setting the currency, check if the selected payment processor supports it.</span> | ||
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::3.1. to pay and the payment processor will send us confirmation that client has paid and we will automatically approve the transaction on our side (booking will be marked with green color and the order with ''paid'' status). <br> | ::3.1. to pay and the payment processor will send us confirmation that client has paid and we will automatically approve the transaction on our side (booking will be marked with green color and the order with ''paid'' status). <br> | ||
[[File:Booking paid status redesigned.png|1200px | border| center|link=https://help.simplybook.me/images/8/88/Booking_paid_status_redesigned.png]]<br><br> | [[File:Booking paid status redesigned.png|1200px | border| center|link=https://help.simplybook.me/images/8/88/Booking_paid_status_redesigned.png]]<br><br> | ||
::3.2. to not finish paying: the client is directed to the payment system, but then he closes the page, closes the browser, or simply leaves it open without any actions for a long period of time. In this case, the system will wait until timeout you set up in the settings of <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/ | ::3.2. to not finish paying: the client is directed to the payment system, but then he closes the page, closes the browser, or simply leaves it open without any actions for a long period of time. In this case, the system will wait until timeout you set up in the settings of <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Accept_payments_custom_feature | Accept payments]]</span> custom feature will end and will cancel the non-paid booking/transaction because it was never finished. You can set the emails to be sent to client and/or you to be notified about the timed out bookings. <br> | ||
::Same happens if the client paid, but paid later than timeout. In this case, if you receive a notification from PayPal/Stripe/etc. that client paid for the booking/order but as it was too late you can go to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Payments</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Transactions</span> or <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reports</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Payment transactions</span> within SimplyBook.me interface and approve this booking manually.<br> | ::Same happens if the client paid, but paid later than timeout. In this case, if you receive a notification from PayPal/Stripe/etc. that client paid for the booking/order but as it was too late you can go to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Payments</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Transactions</span> or <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reports</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Payment transactions</span> within SimplyBook.me interface and approve this booking manually.<br> | ||
[[File:Receive payment path redesigned.png|1200px | border|center|link=https://help.simplybook.me/images/0/06/Receive_payment_path_redesigned.png]]<br><br> | [[File:Receive payment path redesigned.png|1200px | border|center|link=https://help.simplybook.me/images/0/06/Receive_payment_path_redesigned.png]]<br><br> | ||
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