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Client mobile app/da: Difference between revisions

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Created page with "Client Mobile App fungerer som en Progressive Web App (PWA), hvilket betyder, at den ikke kan downloades fra traditionelle app-butikker som App Store eller Play Market. I stedet kan dine kunder få adgang til appens funktioner direkte via en webbrowser på deres mobile enheder. Denne tilgang giver fleksibilitet, nemme opdateringer og kompatibilitet på tværs af forskellige enheder. <br><br><br><br>"
Created page with "left <br>Lad dine kunder downloade din egen personlige klient-app. Med appen på deres mobil kan de nemt booke, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">ombooke</span>, købe <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">pakker</span>, <span style="background-color:#cdeffc; padding:5px; bor..."
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:<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Bemærk venligst! '''</span>
:<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note! '''</span>
*Når<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">du slår denne funktion til, vil den brugerdefinerede funktion <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Client_Login_custom_feature|Client Login]]</span> også blive aktiveret;</span>
*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">When you turn this feature on <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Client_Login_custom_feature|Client Login]]</span> custom feature will be enabled as well;</span>
* Det<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">fungerer i øjeblikket kun med ugentlige klasser, moderne og fleksible <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/How_to_change_the_way_time_slots_are_shown|kalenderlayouts]]</span>;</span>
*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">It currently works with weekly classes, modern and flexible <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/How_to_change_the_way_time_slots_are_shown|calendar layouts]]</span> only;</span>
*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">Følgende funktionalitet findes ikke i øjeblikket i klientapplikationen: <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/News_custom_feature |Nyheder]],</span> <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Photo_Gallery_custom_feature|fotogalleri]]</span>, anmeldelser, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Custom_Page_custom_feature|brugerdefineret side]]</span> <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">,[[Special:MyLanguage/Google_Translate_custom_feature|Google translate]],</span> ændring af hovedsidens tilstand, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/How_to_change_the_way_time_slots_are_shown#End_Time_Display|visning af sluttidspunkt]]</span>, skjule billeder på bookingtrin, RTL-orientering, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Contact_Widget_custom_feature|kontaktwidget]]</span>, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/How_to_change_the_way_time_slots_are_shown#Slots_Colors|justering af farver på optaget og ledige pladser]].</span></span>
*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">The following functionality is not currently present in the client application: <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/News_custom_feature |News]],</span> <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Photo_Gallery_custom_feature|Photo gallery]],</span>, Reviews, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Custom_Page_custom_feature|Custom page]],</span> <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Google_Translate_custom_feature|Google translate]],</span> main page mode change, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/How_to_change_the_way_time_slots_are_shown#End_Time_Display|end time display]],</span> hiding images on booking steps, RTL orientation, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Contact_Widget_custom_feature|Contact widget]],</span> <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/How_to_change_the_way_time_slots_are_shown#Slots_Colors|busy and available slots color adjustments]].</span></span>
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:'''Video tutorials available '''
:'''Videovejledninger tilgængelige '''
:*How to set up the Client mobile app [[File:Youtube-Logo.png|link=https://youtu.be/_3pW171iAjA]]
:*Sådan opsættes klientens mobilapp [[File:Youtube-Logo.png|link=https://youtu.be/_3pW171iAjA]]
:*How to use the Client mobile app [[File:Youtube-Logo.png|link=https://youtu.be/SElfM29hWOo]]
:*Sådan bruges klientens mobilapp [[File:Youtube-Logo.png|link=https://youtu.be/SElfM29hWOo]]. [[File:Youtube-Logo.png|link=https://youtu.be/SElfM29hWOo]]
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;'''How to use'''
''';'''Sådan bruges
:1. Enable <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Client mobile app</span> feature on your <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Custom features</span> page in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Business enhancements</span> section.
:1. Aktivér funktionen <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Client mobile app</span> på siden <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Custom features</span> i afsnittet <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Business enhancements</span>.
[[File:Client app enable path redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/c/cb/Client_app_enable_path_redesigned.png]]
[[File:Client app enable path redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/c/cb/Client_app_enable_path_redesigned.png]].[[File:Client app enable path redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/c/cb/Client_app_enable_path_redesigned.png]]
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:2. And it is ready to use. Some reports options become available to you.
:2. Og den er klar til brug. Nogle rapportmuligheder bliver tilgængelige for dig.
[[File:Client app free verion redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/e/ef/Client_app_free_verion_redesigned.png]]
[[File:Client app free verion redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/e/ef/Client_app_free_verion_redesigned.png]]
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:3.'''(available for Premium subscriptions only)''' Add own application name, set brand color, select the preferable <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/How_to_change_the_way_time_slots_are_shown|calendar layout]]</span>, upload the logo and banner images.
:3.'''(kun tilgængelig for Premium-abonnementer''' ) Tilføj dit eget applikationsnavn, indstil brandfarve, vælg det foretrukne <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/How_to_change_the_way_time_slots_are_shown|kalenderlayout]]</span>, upload logo og bannerbilleder.
:It is important to use square image for the logo, different dimensions will not be saved.
:Det er vigtigt at bruge et kvadratisk billede til logoet, andre dimensioner vil ikke blive gemt.
:As well we recommend using brighter and/or darker colors for background for better customer experience.
:Vi anbefaler også at bruge lysere og/eller mørkere farver til baggrunden for at få en bedre kundeoplevelse.
[[File:Client app options paid redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/8/8d/Client_app_options_paid_redesigned.png]]
[[File:Client app options paid redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/8/8d/Client_app_options_paid_redesigned.png]].png
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:4. Send your booking website URL(banner is not shown on widgets) to your clients so that they will be able to install the application on their phones by clicking on the corresponding <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">banner.</span>
:4. Send URL'en til dit bookingwebsted (banneret vises ikke på widgets) til dine kunder, så de kan installere applikationen på deres telefoner ved at klikke på det tilsvarende <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">banner</span>.
:(Invitation installation banner may not be displayed in built-in mobile browsers, it is recommended to use Chrome instead)<br>
:(Installationsbanneret for invitationen vises muligvis ikke i indbyggede mobilbrowsere, det anbefales at bruge Chrome i stedet).<br>
:<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!''' IOS devices users will need to open your booking website in full Safari version to have the installation invitation banner and then simply use <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Add to home screen</span> option.</span>
:<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Bemærk venligst!''' Brugere af IOS-enheder skal åbne dit bookingwebsted i den fulde Safari-version for at få vist banneret med installationsinvitationen og derefter blot bruge indstillingen <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Tilføj til startskærm</span></span>[[File:Installation client app upd.jpg|border|center]]
[[File:Installation client app upd.jpg|border|center]]
[[File:Installation client app upd.jpg|border|center]]
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:5. As the result they will be able to book online, see their appointments(this option is available even in offline mode), <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Client_Rescheduling_custom_feature|reschedule]]</span> or cancel them, buy <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Coupons_and_Gift_Cards_custom_feature|gift cards]]</span>, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Membership_custom_feature|memberships]]</span> and <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Packages_custom_feature|packages]],</span> view <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Accept_payments_custom_feature|invoices]]</span> and update own details if necessary.
:5. Som resultat vil de kunne booke online, se deres aftaler (denne mulighed er tilgængelig selv i offline-tilstand), <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Client_Rescheduling_custom_feature|omlægge]]</span> eller aflyse dem, købe <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Coupons_and_Gift_Cards_custom_feature|gavekort]]</span>, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Membership_custom_feature|medlemskaber]]</span> og <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Packages_custom_feature|pakker]],</span> se <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Accept_payments_custom_feature|fakturaer]]</span> og opdatere egne oplysninger, hvis det er nødvendigt.
[[File:Start page client app upd.jpg|border|center]]
[[File:Start page client app upd.jpg|border|center]] app upd.[[File:Start page client app upd.jpg|border|center]]
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;'''Push notifications'''
''';Push-meddelelser'''
*Users can also get push notifications about new bookings or cancellations on their devices.
*Brugere kan også få push-meddelelser om nye bookinger eller aflysninger på deres enheder.
:For that it will only be necessary to enable notifications in the application after sign up/sign in and in a standard system dialogue.
:Til det er det kun nødvendigt at aktivere meddelelser i applikationen efter tilmelding/login og i en standard systemdialog.
[[File:Notifications client app upd.jpg|border|center]]
[[File:Notifications client app upd.jpg|border|center]]
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:In case the notifications are turned on, but the push messages do not come it is necessary to check if Chrome system notifications(Android) or Safari(IOS) are enabled inside the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">device settings.</span>
:Hvis notifikationerne er slået til, men push-beskederne ikke kommer, er det nødvendigt at kontrollere, om Chrome-systemnotifikationer (Android) eller Safari (IOS) er aktiveret i <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">enhedens indstillinger.</span>
[[File:Client app notifications system.png|border|center]]
[[File:Client app notifications system.png|border|center]]
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*From '''admin side''' it is possible to see all push notifications sent to customers in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reports</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Push notifications</span> as well as whether they were received and clicked by client.
*Fra '''administratorsiden''' er det muligt at se alle push-notifikationer, der er sendt til kunder i <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Rapporter</span> -&gt; <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Push-notifikationer</span>, samt om de blev modtaget og klikket på af kunden.
[[File:Client app push notifications report redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/c/cc/Client_app_push_notifications_report_redesigned.png]]
[[File:Client app push notifications report redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/c/cc/Client_app_push_notifications_report_redesigned.png]].[[File:Client app push notifications report redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/c/cc/Client_app_push_notifications_report_redesigned.png]]
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