Waiting List custom feature: Difference between revisions
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|title=Waiting List Custom Feature - SimplyBook.me | |title=Waiting List Custom Feature - SimplyBook.me | ||
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[[File:Waiting list icon.png|left]] This custom feature empowers your customers to join a waiting list when all available appointments for a day are booked. It ensures that even when the schedule seems full, customers can express their interest in an appointment if a slot becomes available due to cancellation. | [[File:Waiting list icon.png|left]] This custom feature empowers your customers to join a waiting list when all available appointments for a day are booked. It ensures that even when the schedule seems full, customers can express their interest in an appointment if a slot becomes available due to cancellation. | ||
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If someone cancels an appointment, applicants registered on this day will receive an email invitation to book the recently opened slot. Define in the settings how often each notification is sent and when you don’t want to fill the spot, i.e. if there is a short time until the session starts. | If someone cancels an appointment, applicants registered on this day will receive an email invitation to book the recently opened slot. Define in the settings how often each notification is sent and when you don’t want to fill the spot, i.e. if there is a short time until the session starts. | ||
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:'''Video tutorial available '''[[File:Youtube-Logo.png|link=https://www.youtube.com/watch?v=PtprHKshSmw]] | :'''Video tutorial available '''[[File:Youtube-Logo.png|link=https://www.youtube.com/watch?v=PtprHKshSmw]] | ||
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'''Please note!''' | '''Please note!''' | ||
*Only the following calendar layout types are supported: modern, slots weekly, flexible weekly, flexible, flexible provider, weekly classes and daily classes.<br> | *Only the following calendar layout types are supported: modern, slots weekly, flexible weekly, flexible, flexible provider, weekly classes and daily classes.<br> | ||
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;How to set | ;How to set | ||
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:1. Enable "Waiting list" custom feature on your "Custom features" page, "Functional" section. | :1. Enable "Waiting list" custom feature on your "Custom features" page, "Functional" section. | ||
[[File:Waiting list enable path redesigned.png|1200px|center|link=https://help.simplybook.me/images/d/dd/Waiting_list_enable_path_redesigned.png]] | [[File:Waiting list enable path redesigned.png|1200px|center|link=https://help.simplybook.me/images/d/dd/Waiting_list_enable_path_redesigned.png]] | ||
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:4. You will be able to see all the waiting list applications in the corresponding report.<br> | :4. You will be able to see all the waiting list applications in the corresponding report.<br> | ||
:You can use the link near this custom feature to access it or navigate to Reports // Waiting list report using the left-side menu.<br> | :You can use the link near this custom feature to access it or navigate to Reports // Waiting list report using the left-side menu.<br> | ||