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Time slots are not bookable/da: Difference between revisions

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Created page with "Tidsslots kan ikke bookes"
Created page with "Under visse omstændigheder kan det forekomme, at en periode vises som ledig på din virksomheds administrationsside, men disse tidsintervaller vises ikke på bookingwebstedet og kan derfor ikke bookes. Dette er en særhed ved systemet, og der er i øjeblikket ingen mulighed for at ændre dets funktion. <br><br>"
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Dette er en særhed ved systemet, og der er i øjeblikket ingen mulighed for at ændre dets funktion.
Dette er en særhed ved systemet, og der er i øjeblikket ingen mulighed for at ændre dets funktion.
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;Forudsætninger:
;Preconditions:
:1. <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Adding_services,_providers_and_availability(new_interface)#How_to_add_a_provider|Leverandører]]</span> er indstillet til at betjene mere end én kunde ad gangen.
:1. <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Adding_services,_providers_and_availability(new_interface)#How_to_add_a_provider|Provider(s)]]</span> are set to serve more than one client at a time.
[[File:Many clients per povider redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/b/b0/Many_clients_per_povider_redesigned.png]]
[[File:Many clients per povider redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/b/b0/Many_clients_per_povider_redesigned.png]]
<br><br>:2. <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Need_to_change_interval_(timeframe)|Den tidsramme]]</span>, der er valgt i systemet, er kortere end <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Adding_services,_providers_and_availability(new_interface)#How_to_set_service_duration|tjenestens varighed]].</span>
:For eksempel har du valgt en tidsramme <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">på 10 minutter</span> og indstillet tjenestens varighed <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">til 30 minutter</span>.
:(Hvis disse to perioder er ens, kan dette tilfælde ikke opstå).
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;Eksempel:
:2. <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Need_to_change_interval_(timeframe)|Timeframe]]</span> period selected in the system is less than <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Adding_services,_providers_and_availability(new_interface)#How_to_set_service_duration|service duration]].</span>
*Tidsrum er reserveret fra <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">12:00 til 12:30</span> og <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">fra 12:40 til 13:10</span>
:For example, you have selected <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">10mins</span> timeframe and set <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">30mins</span> service duration.
*Tidsrum er reserveret fra <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">11:40 til 12:10</span> og <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">fra 12:30 til 12:50</span>
:(If these two periods are equal this case cannot happen).
*Det kan derfor se ud som om, at tidsrummet <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">fra 12:10 til 12:40</span> er ledigt, men i virkeligheden er det to uafhængige tidsrum: <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">12:10-12:30</span> og <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">12:30-12:40</span>, så der kan ikke bookes 30 minutters service der.
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;Case example:
* Slots are booked at <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">12:00-12:30</span> and <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">12:40-13:10</span>
* Slots are booked at <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">11:40-12:10</span> and <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">12:30-12:50</span>
* So it may seem that the period <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">12:10 - 12:40</span> is free, but in reality it is represented by two independent timeslots: <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">12:10-12:30</span> and <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">12:30-12:40</span> so 30mins service cannot be booked there.
[[File:Stairs redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/b/b6/Stairs_redesigned.png]]
[[File:Stairs redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/b/b6/Stairs_redesigned.png]]
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;How to avoid the risk of such cases:
;How to avoid the risk of such cases:
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