Coupons and Gift Cards custom feature: Difference between revisions

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'''Please note!'''  
'''Please note!'''  
*This Custom feature cannot be used together with [[Special:MyLanguage/Custom_Features#Clean_History | Clean History]].
*This Custom feature '''cannot be used together''' with [[Special:MyLanguage/Custom_Features#Clean_History | Clean History]].
*When you enable this feature [[Special:MyLanguage/Custom_Features#Accept_Payments | Accept Payments]] will be enabled as well.
*When you enable this feature '''[[Special:MyLanguage/Custom_Features#Accept_Payments | Accept Payments]]''' will be enabled as well.
*Fixed amount discounts can be used for several purchases till the full discount amount is used.
*'''Fixed amount discounts''' can be used for '''several purchases''' till the full discount amount is used.
*The clients should be subscribed to your marketing materials to be able to receive such notifications.
*The clients should be '''subscribed to your marketing materials''' to be able to receive such notifications.
*If you are using this feature with [[Special:MyLanguage/Custom_Features#Multiple_Bookings | Multiple Bookings]], [[Special:MyLanguage/Custom_Features#Group_Bookings | Group Bookings]] or [[Special:MyLanguage/Recurring_services(packs) |recurring services]] the discount will be applied to the whole purchase(all the sessions selected).
*If you are using this feature with [[Special:MyLanguage/Custom_Features#Multiple_Bookings | Multiple Bookings]], [[Special:MyLanguage/Custom_Features#Group_Bookings | Group Bookings]] or [[Special:MyLanguage/Recurring_services(packs) |recurring services]] the discount will be applied to the '''whole purchase(all the sessions selected)'''.
*It is not possible to reschedule bookings with [[Special:MyLanguage/Client Rescheduling custom feature|Client rescheduling]] feature if a gift card was applied to it.
*It is '''not possible to reschedule''' bookings with [[Special:MyLanguage/Client Rescheduling custom feature|Client rescheduling]] feature if a gift card was applied to it.
*If you '''delete''' the coupon and the coupon code was already '''used''': The coupon details are retained on the specific Invoices (Reports -> Payment transactions report) where it was applied, and in the Reports -> Issued coupons. It is not possible to create a new coupon with the exact same redeemable code.
*If you '''delete''' the coupon and the coupon code was '''never used''': The coupon details are removed. You can create a new coupon using the exact same redeemable code.
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Latest revision as of 08:05, 8 October 2025





Create and sell gift cards, and send coupons to your clients with the Coupons & Gift Cards custom feature! You can make % and fixed amount discounts and sell gift certificates. Use this amazing feature to promote your business. Customize your promotions with defined dates, messages and codes.


Please check our video tutorial on how to use this feature



Please note!

  • This Custom feature cannot be used together with Clean History.
  • When you enable this feature Accept Payments will be enabled as well.
  • Fixed amount discounts can be used for several purchases till the full discount amount is used.
  • The clients should be subscribed to your marketing materials to be able to receive such notifications.
  • If you are using this feature with Multiple Bookings, Group Bookings or recurring services the discount will be applied to the whole purchase(all the sessions selected).
  • It is not possible to reschedule bookings with Client rescheduling feature if a gift card was applied to it.
  • If you delete the coupon and the coupon code was already used: The coupon details are retained on the specific Invoices (Reports -> Payment transactions report) where it was applied, and in the Reports -> Issued coupons. It is not possible to create a new coupon with the exact same redeemable code.
  • If you delete the coupon and the coupon code was never used: The coupon details are removed. You can create a new coupon using the exact same redeemable code.




How to use
1. Enable this custom feature in Business Enhancements section of your Custom Features page.



2. Navigate to "Manage" on the right or go to Manage//Coupons and Gift Cards.



3. Click on "+" icon to create a promotion or a gift card.



4. Fill in main details in the menu that appears on the right side.



5. Add details that your clients will see.



6. (optional) Set the period when promotion or gift card will be valid.



7. As well you can connect your promotion/gift card to specific service(s), membership(s), product(s) for sale and/or service add-on(s).
(By default, it will be connected to all services/classes you have)



8. Save your settings. If necessary you can now issue the gift cards and/or send promotion messages to your existing customers by clicking on the "Issue gift card"/"Send coupon message" button near the desired item.
Or create a batch of non-personalized gift cards there.



9. You can also set templates for clients to receive email and/or SMS notifications when they purchase a gift-card themselves on the booking site.
To do that please navigate to Custom features//Coupons and Gift Cards, right side of the page.