SBPay.me integration: Difference between revisions
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:1. First of all, as you plan to work with online payment, you need to have <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Accept payments custom feature|Accept Payments]]</span> custom feature enabled in your [https://simplybook.me/ SimplyBook.me] account. | :1. First of all, as you plan to work with online payment, you need to have <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Accept payments custom feature|Accept Payments]]</span> custom feature enabled in your [https://simplybook.me/ SimplyBook.me] account. | ||
[[File:Accept payments enable path redesigned.png|1200px|center|link=https://help.simplybook.me/images/9/9e/Accept_payments_enable_path_redesigned.png]] | [[File:Accept payments enable path redesigned.png|1200px|center|link=https://help.simplybook.me/images/9/9e/Accept_payments_enable_path_redesigned.png]] | ||
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:2. Click on <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Settings</span> button on the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">custom features page</span> next to the <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Accept payments custom feature|Accept Payments]]</span> feature. | :2. Click on <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Settings</span> button on the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">custom features page</span> next to the <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Accept payments custom feature|Accept Payments]]</span> feature. | ||
[[File:Accept payments settings path redesigned.png|1200px|border | center|link=https://help.simplybook.me/images/3/37/Accept_payments_settings_path_redesigned.png]] | [[File:Accept payments settings path redesigned.png|1200px|border | center|link=https://help.simplybook.me/images/3/37/Accept_payments_settings_path_redesigned.png]] | ||
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[[File:Active payment processors redesigned.png|1200px|center|link=https://help.simplybook.me/images/0/03/Active_payment_processors_redesigned.png]] | [[File:Active payment processors redesigned.png|1200px|center|link=https://help.simplybook.me/images/0/03/Active_payment_processors_redesigned.png]] | ||
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:6. Set the prices for your services, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Classes custom feature|classes]]</span>, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Packages custom feature|packages]]</span>, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Membership custom feature|memberships]]</span>, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Coupons and Gift Cards custom feature|gift cards]]</span>, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Products for Sale custom feature|products]]</span> or <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Service Add-Ons custom feature|service add-ons]]</span> in your [https://simplybook.me/ SimplyBook.me] account and you are ready to get payments online. | :6. Set the prices for your services, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Classes custom feature|classes]]</span>, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Packages custom feature|packages]]</span>, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Membership custom feature|memberships]]</span>, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Coupons and Gift Cards custom feature|gift cards]]</span>, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Products for Sale custom feature|products]]</span> or <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Service Add-Ons custom feature|service add-ons]]</span> in your [https://simplybook.me/ SimplyBook.me] account and you are ready to get payments online. | ||
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===Vaulted payments=== | ===Vaulted payments=== | ||
<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!'''</span> | <span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!'''</span> | ||
*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">It requires <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Client Login custom feature|Client login]]</span> custom feature to be enabled to use this functionality.</span> | *<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">It requires <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Client Login custom feature|Client login]]</span> custom feature to be enabled to use this functionality.</span> | ||
*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">Not all the payment gateways support this feature. Please check the availability of such an option in the [[SBPay.me_integration#The_list_of_currently_supported_payment_processors:|table]] and/or by contacting your payment gateway support as it may require some adjustments on their side.</span> | *<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">Not all the payment gateways support this feature. Please check the availability of such an option in the [[Special:MyLanguage/SBPay.me_integration#The_list_of_currently_supported_payment_processors:|table]] and/or by contacting your payment gateway support as it may require some adjustments on their side.</span> | ||
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:1. Enable the option <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Allow vaulted payments</span> on your <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">Accept payments</span> settings page. | :1. Enable the option <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Allow vaulted payments</span> on your <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">Accept payments</span> settings page. | ||
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It may happen that you need to return the money back to your customer due to some reason and now it is possible to easily manage such cases with SBPay.me PRO integration. | It may happen that you need to return the money back to your customer due to some reason and now it is possible to easily manage such cases with SBPay.me PRO integration. | ||
:1. After you activate SBPay.me integration in your [https://simplybook.me/ SimplyBook.me] account you can simply navigate to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reports</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Payment transactions</span> -> find the necessary invoice -> click on <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Actions</span> and select <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Refund</span> from the drop down menu. Confirm the action and the refund will be automatically made to the corresponding client's account. | :1. After you activate SBPay.me integration in your [https://simplybook.me/en SimplyBook.me] account you can simply navigate to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reports</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Payment transactions</span> -> find the necessary invoice -> click on <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Actions</span> and select <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Refund</span> from the drop down menu. Confirm the action and the refund will be automatically made to the corresponding client's account. | ||
[[File:Refund from report path redesigned.png|1200px|center|link=https://help.simplybook.me/images/7/71/Refund_from_report_path_redesigned.png]] | [[File:Refund from report path redesigned.png|1200px|center|link=https://help.simplybook.me/images/7/71/Refund_from_report_path_redesigned.png]] | ||
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[[File:Refund on sbpayme side.png|1200px|center|link=https://help.simplybook.me/images/8/86/Refund_on_sbpayme_side.png]] | [[File:Refund on sbpayme side.png|1200px|center|link=https://help.simplybook.me/images/8/86/Refund_on_sbpayme_side.png]] | ||
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:3. In the <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Accept payments custom feature|Accept payments]]</span> custom feature settings you can also enable <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Send refund confirmation</span> option and adjust the templates to automatically notify your clients via email and/or sms about the refunds. | :3. In the <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Accept payments custom feature|Accept payments]]</span> custom feature settings you can also enable <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Send refund confirmation</span> option and adjust the templates to automatically notify your clients via email and/or sms about the refunds. | ||
[[File:Send refund confirmation redesigned.png|1200px|center|link=https://help.simplybook.me/images/a/a9/Send_refund_confirmation_redesigned.png]] | [[File:Send refund confirmation redesigned.png|1200px|center|link=https://help.simplybook.me/images/a/a9/Send_refund_confirmation_redesigned.png]] | ||
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[[File:Print invoice path redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/5/5a/Print_invoice_path_redesigned.png]] | [[File:Print invoice path redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/5/5a/Print_invoice_path_redesigned.png]] | ||
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<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!''' Importing invoices from external platforms directly into the system is not supported. However, SimplyBook.me offers integration options with various accounting software, including [[Xero_integration| Xero]], [[QuickBooks_integration| QuickBooks]], and [[FreshBooks_integration| FreshBooks]]. You can efficiently manage your invoices within your preferred accounting system.</span> | <span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!''' Importing invoices from external platforms directly into the system is not supported. However, SimplyBook.me offers integration options with various accounting software, including [[Special:MyLanguage/Xero_integration| Xero]], [[Special:MyLanguage/QuickBooks_integration| QuickBooks]], and [[Special:MyLanguage/FreshBooks_integration| FreshBooks]]. You can efficiently manage your invoices within your preferred accounting system.</span> | ||
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